I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with... Voir plus
L'entreprise a répondu
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Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Voir plus
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This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... Voir plus
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My new knee guard is just what my arthritic knee needs for support. The ordering process was easy & I got emails to keep me informed on the progress of my delivery.
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À propos de l'entreprise
Écrit par l'entreprise
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Écrit par l'entreprise
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Coordonnées de contact
4/13-21 Hallmark Street, 2145, Pendle Hill, Australie
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4,5
Excellent
353 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service. Prompt delivery.
17 mars 2025
Réponse de medi Australia
Thank you for the feedback! We always work towards making this experience memorable for you!
Very Happy with the product and in the…
Very Happy with the product and in the speed in which the order was filled and delivered
14 mars 2025
Réponse de medi Australia
Thank you for such lovely feedback, we're so glad you had such a wonderful experience with us!
Great product but a little pricee
6 mars 2025
Réponse de medi Australia
We're glad you had a great experience with us!
Good service.
24 février 2025
Réponse de medi Australia
Thank you for your input, we'd love to serve you again!
The product I purchased is fantastic
The product I purchased is fantastic. Great quality and has provided relief to the wrist pain my husband was suffering. Delivery time was good. Thank you
1 mars 2025
Réponse de medi Australia
Thank you for the feedback, we're always working towards making your journey with us seamless!
Great quality and easy shopping
I really liked the convenience of choosing products and the detailed descriptions. The loyalty program is appealing, and of course, the quality didn’t disappoint — I definitely made the right choice.
25 février 2025
Réponse de medi Australia
Thank you for the feedback, we hope to serve you again soon!
Easy to navigate the site and order the…
Easy to navigate the site and order the product. Was very happy with the product also once it arrived
14 février 2025
Réponse de medi Australia
Thanks Eris! Great to hear all went well with our delivery and you're happy with the product. Your feedback means a lot to us.
this is the second one that I bought…
this is the second one that I bought and it's really awesome, i can work and it's very strong.
9 février 2025
Réponse de medi Australia
Hi, thank you so much for such an amazing review. We are glad that you had a great experience. Your feedback means the world to us. We look forward to serving you again!!
Got my order wrong
2 février 2025
Réponse de medi Australia
We apologise that you had such an experience with us. We will look into the matter. Thank you for your input. We work on improving ourselves.
Réponse de medi Australia
Thank you for your feedback. We always strive to do better. Hope to serve you again soon!
Excellent customer service and fast postage
They were fantastic with helping with confirming sizing was correct, helped with what "pressure" to pick and recommending a good brand for my elderly mum's pressure stockings (which was actually cheaper than the one I initially picked). They explained how to put them on and care for them to. Excellent service.
3 février 2025
Réponse de medi Australia
Your feedback means the world to us. Stay connected and we hope to serve you again soon!!
Very Impressed Even though the item wasn't available…
Even though the item wasn't available straight away, once the stock was in I received an email to say item was on its way.
I was very impressed as my item arrived without any stress.
19 janvier 2025
Réponse de medi Australia
We're glad that you enjoyed our product! Our only aim is to improve from here. We look forward to serving you again soon!
Réponse de medi Australia
Thank you for the feedback. We look forward to seeing you again!
I had to return my item
I had to return my item, no problem - no worries! Professional.
18 janvier 2025
Réponse de medi Australia
We apologise for the little bump on the road. We hope to serve you better next time! Thank you for the feedback, we value your input.
Great compression garments from medi
Great compression garments from medi, fast delivery 📦 the compression stockings giving relief to my aching legs.
17 janvier 2025
Réponse de medi Australia
Your feedback helps us grow. Thanks for the review!
Always great service
Always great service. Delivery to Far North Queensland within 2 days was excellent.
17 janvier 2025
Réponse de medi Australia
We'll eagerly await your next review! Thank you!
Réponse de medi Australia
Thank you for the feedback!
Réponse de medi Australia
Hi Peta, thanks for the great review. Much appreciated! Team medi
I haven't received the product I bought…
I haven't received the product I bought for a long time
12 janvier 2025
Réponse de medi Australia
Hi David. Your parcel left our warehouse on Mon 13 Jan, 3.18pm. We have checked with our delivery partner and awaiting a reply. Our customer service team will be in touch today. Thanks
EXCELLENT CUSTOMER SERVICE
3 janvier 2025
Réponse de medi Australia
Hi Lisa. appreciate the excellent review. Thanks and have a great one! Team medi
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