I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Voir plus
L'entreprise a répondu
This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... Voir plus
L'entreprise a répondu
My new knee guard is just what my arthritic knee needs for support. The ordering process was easy & I got emails to keep me informed on the progress of my delivery.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Écrit par l'entreprise
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Coordonnées de contact
4/13-21 Hallmark Street, 2145, Pendle Hill, Australie
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4,5
Excellent
353 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Slow Delivery.
Quality items with some items over-priced.
A good choice of items to choose from.
Unfortunately, the downside is very slow service and delivery when you need something urgently.
20 juin 2025
Réponse de medi Australia
Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.
I have been using knee bands from 8…
I have been using knee bands from 8 years for my sports(cricket) due to ligament reconstruction. I used genumedi plus with straps now.. Frankly speaking it still comes down and doesn't stabilises on the knee..
I would say still a lot of work left to make it more robust. Having said that it is extremely useful for stabilisation during sports and hence using it from 8 years 🙂
27 juin 2025
Réponse de medi Australia
Thank you for your feedback. We are glad that you loved our product.
Delivery was quite slow.
Delivery was quite slow.
Product was not as described. Below knee purchased. Packaging indicated below knee. Product was definitely above knee when opened and tried on.
25 juin 2025
Réponse de medi Australia
Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.
The service was great
The service was great, the staff was brilliant. Overall a great experience,
12 juin 2025
Réponse de medi Australia
Thank you for your feedback. We are glad that you loved our product.
Réponse de medi Australia
Thank you for your feedback. We are glad that you loved our product.
Réponse de medi Australia
Thank you for your feedback. We are glad that you loved our product.
I made errors in sizing and had to…
I made errors in sizing and had to return items for exchange. They were wonderful about what was my mistake and have cheerfuly arranged an exchange. Very courteous to deal with. If I could give more than five stars I would!
27 mai 2025
Réponse de medi Australia
Thank you for your feedback. We are glad that you loved our product.
Back Brace Sizing Issue
Received back brace which was way, way too large and not usable (we did measure). Immediately responded in May, now near the end of June and still no response. Like all company's there immediately for a sale, nowhere to be seen when the service is poor.
17 mai 2025
Réponse de medi Australia
Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.
It really tight
It really tight
Not because I bought the wrong size, I would probably go a size up
I bought M size the ankle felt so tight
8 mai 2025
Réponse de medi Australia
Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.
Réponse de medi Australia
Thank you for your feedback. We are glad that you loved our product.
Fast postage
Fast postage. Compression stockings are true to size and very good quality.
29 avril 2025
Réponse de medi Australia
Thank you for your feedback. We are glad that you loved our product.
Excellent fast service
Excellent fast service. My husband was really happy with the brace received but unfortunately it was faulty. One email and a couple of photos sent and a new one arrived in two days. Very happy with the product and the service.
27 avril 2025
Réponse de medi Australia
Thank you for your feedback. We are glad that you loved our product.
Gloves for compression stockings99
Gloves were delivered quickly mu h quicker than expected and I was more than happy with the quality.
13 avril 2025
Réponse de medi Australia
Thank you for the feedback, we hope to serve you again soon!
Medi's clinical advisors are always…
Medi's clinical advisors are always available to assist with complex cases for measuring accurately.
21 avril 2025
Réponse de medi Australia
Thank you for the feedback, we hope to serve you again soon!
Great service
Great products, great response from the customer service. I highly recommend.
17 avril 2025
Réponse de medi Australia
Your feedback means the world to us. We hope to serve you again soon!
Another happy customer
I used your 1300 number to connect to your subscription service. As always i found your staff incredibly efficient, helpful & friendly. Thank you
16 avril 2025
Réponse de medi Australia
Thank you for your feedback, we always strive to do the best for our customers. Hope to serve you again!
Compression stockings are really…
Compression stockings are really comfortable, fit well, sheer full class 2 compression great for a wedding, came early enough when requested for the event.
6 avril 2025
Réponse de medi Australia
Your feedback means the world to us. Thank you! We hope to keep serving you.
Love you guys you’ve been looking after…
Love you guys you’ve been looking after me for 20 years your service and care is exceptional
3 avril 2025
Réponse de medi Australia
Your feedback means a lot to us. Hope to keep serving you. Thank you!!
Réponse de medi Australia
Thank you for the feedback, we hope to serve you again soon!
Always fantastic customer service and…
Always fantastic customer service and quality garments etc
27 mars 2025
Réponse de medi Australia
Thank you for the feedback, we'd love to serve you again!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.