I have used this company on two occasions now. Each time they exceeded my expectations in delivering my orders the very next day. Super speedy delivery. Ordered Limbo waterproof covering for arm and l... Voir plus
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Lisez les avis des autres
Great Service. I am delighted with this undergarment. It's very good quality, and has given me the confidence to wear snug clothing, and not worry about drawing attention to my stoma hernia. The g... Voir plus
Delivered promptly. I have used this product previously although this is the first time I have bought it directly. Previously bought through Amazon which I know use rarely and cautiously because of... Voir plus
The service is outstanding. I made a mistake with my order, and they contacted me immediately to sort it out. The products are high quality, and you can tell they maintain excellent hygiene standards.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Coordonnées de contact
SW4 6JP, London, Royaume-Uni
- medicalsupplies.co.uk
4,6
Excellent
5 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Good to use after TPLO surgery
It's not cheap, but it does seem to be well made. Bought it after our dog had TPLO surgery and thought it might help with the healing process which I think it did. The wife is using it for her arthritis now so we'll see how that goes
13 avril 2026
Great Customer Experience
We mistakenly ordered this item. MS couldn't have been more helpful and refundedwith no problems.
24 avril 2026
Great product and great service
Great product and great service. It's refreshing to get such good service in today's digital world. Thank you...
23 avril 2026
Pleasant person on the phone when I…
Pleasant person on the phone when I ordered, order completed,and recieved by me very quickly, and the product works well
22 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I was not aware of return policy so now…
I was not aware of return policy so now I have an item the I don’t need because of poor information provide, So TRY TO CHECK TO AVOID MISS UNDERSTANDING AS THE PAGE ITS NO VERY CLEAR
23 avril 2026
Réponse de Medical Supplies
Dear Diela,
Thank you for your feedback, and I am sorry that the support girdle was unsuitable for you.
As this item is a personal item used in direct contact with the skin, we have certain hygiene guidelines in place to protect all our customers.
We aim to be transparent about these restrictions, which is why a mandatory acknowledgement of this policy was required at checkout before the order could be placed.
In any case, I am sorry that we were not able to accept your return on this occasion.
Kind Regards,
Millie
Medicalsupplies.co.uk Team
This is a very handy thing to have…
This is a very handy thing to have around if you start chocking .I am very pleased with this . It came quite quick .Thank you .
22 avril 2026
Briefs and swimming trunks are too…
Briefs and swimming trunks are too short in length to wear with my colostomy bag in the pocket designed for it. This defeats the purpose of the products.
16 avril 2026
Réponse de Medical Supplies
Dear Chris,
Thank you for taking the time to provide your feedback.
We’re sorry to hear that the length of the briefs and swimming trunks did not work well with your colostomy bag placement.
Your comments regarding the pocket positioning and garment length are very valuable, and we will share this feedback with our suppliers. Customer insight like yours helps us improve future designs and ensure they better meet the needs of our users.
Kind Regards,
Millie
Medicalsupplies.co.uk Team
Limbo waterproof cast covering.
I have used this company on two occasions now. Each time they exceeded my expectations in delivering my orders the very next day. Super speedy delivery. Ordered Limbo waterproof covering for arm and leg. So nice to shower keeping cast dry. Thank you.
21 avril 2026
The product never arrived
The product never arrived, and I've been told they have to wait for Royal Mail to return the package. If the package isn't returned, there's nothing they can do. No product, no refund.
20 avril 2026
Réponse de Medical Supplies
Dear Maite,
I sincerely apologise for the issues experienced with your order.
We will, of course, help you resolving this matter, and to that end I can confirm we will be emailing you shortly with a view to offer you a prompt resolution.
We look forward to your kind reply.
Kind regards,
Victor
Medicalsupplies.co.uk
Arrived on time within 48 hours
Arrived on time within 48 hours - easy to order and select products, good service all round
20 avril 2026
Réponse de Medical Supplies
Dear Mr Thums,
Thank you for your feedback and I am sorry that the item you ordered did not meet your needs.
Upon review of your order and returns request, I can confirm that you emailed us on April 22nd stating the the item ordered was too big, and would not fit in your shoe.
We then proceeded to send you a returns authorisation email, and refunded your order in full as soon as we received it back at our warehouse.
Furthermore, kindly note that size discrepancy, such as the item being too large to fit inside your shoe, does not constitute a manufacturing defect and as such does not render the item as "not fit for purpose."
I hope this clarifies, and please let me know if you need of anything further.
Kind regards,
Victor
Medicalsupplies.co.uk
Réponse de Medical Supplies
Dear Alan,
Thank you for your feedback. We have reviewed your order and the history of your return request.
Initially, you contacted us claiming the incorrect size had been delivered. However, upon reviewing the photograph you provided, we were able to confirm that the item sent was the correct model and size as per your order.
Regarding your request for a refund, we must adhere to our return policy for the LimbO Half Leg Waterproof Cast and Dressing Protector. For hygiene and safety reasons, this item can only be returned if it is unused, unopened, and remains in its original packaging with all seals, tags, and labels intact.
Because these conditions were not met, we were unfortunately unable to accept the return. We maintain these strict standards to ensure the health and safety of all our customers.
Kind regards,
Victor
Medicalsupplies.co.uk
Very satisfied with the product and…
Very satisfied with the product and service. Would definitely buy again.
20 avril 2026
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