Medical Supplies Avis 

5 350
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Good price - prompt delivery - easy to use - good results for pain and discomfort relief in lower back and hips after first one hour use. Daily use continues to give relief and greatly assists movemen... Voir plus

Noté 5 sur 5 étoiles

After waiting a while for delivery I was excited to open the packaging and place it on my arm ( Distal Bicep tear). Unfortunately the ROM arm brace had been damaged on the most important piece. The de... Voir plus

Noté 5 sur 5 étoiles

Was looking for some temporary footwear as at the moment have heavily bandaged legs and feet. Found ideal shoe online with Medical Supplies which you could buy in a double pack.... Ideal Velcro straps... Voir plus

Noté 5 sur 5 étoiles

Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équpement médical

Écrit par l'entreprise

Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(5 350)

1 464 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 4 sur 5 étoiles

Walking stick and stickers

The delivery , care with packaging and the walking stick were excellent. The reason for not giving the five stars is the stickers on the walking stick were really difficult to remove! I had several attempts with various household items before researching on line.

2 juillet 2026
Noté 2 sur 5 étoiles

Over a week to deliver

Over a week to deliver, insufficient address on parcel

1 juillet 2026
Logo de Medical Supplies

Réponse de Medical Supplies

Dear Rosemary,

Thank you for taking the time to leave your review.

We are extremely sorry that your delivery took longer than originally anticipated.

Further to your request, we did follow up with the courier, who unfortunately was not able to deliver within the expected timelines.

Even though we are delighted that your order was finally delivered, we can only apologise for any inconvenience that this slight delay may have caused.

Kind regards,

Victor
Medicalsupplies.co.uk

Noté 3 sur 5 étoiles

The socks were too thick for ortho boot

The socks I bought to wear with ortho boots were too thick, a lot thicker than image and ones provided by hospital.

They were not cheap and although not worn I was told cannot return.
So learnt lesson and will not buy from here again.

29 juin 2026
Logo de Medical Supplies

Réponse de Medical Supplies

Dear Julie,

Thank you for taking the time to leave your review.

We are sorry to hear that the socks did not meet your expectations.

Following your enquiry, we explained that, due to the hygiene-sensitive nature of this product, we first needed to confirm that the packaging remained unopened and the factory seals were intact before we could consider a return. We therefore requested photographs so that we could assess the item's condition prior to issuing return instructions.

To date we have not received your response, and please be assured we remain open to help.

If you would still like us to review your request, please contact our Customer Services team at helpdesk@medicalsupplies.co.uk and we will be happy to assist.

Kind regards,

Victor
Medicalsupplies.co.uk

Noté 1 sur 5 étoiles

The pants are not true to size at all

The pants are not true to size at all, I tried mine on couldn't get both legs thro, should have more give in them, not worth the money, mine went straight in bin

29 juin 2026
Logo de Medical Supplies

Réponse de Medical Supplies

Dear Sarah,

Thank you for taking the time to leave your review.

We are sorry to hear that the garments you have recently purchased did not the fit as expected.

We were not contacted about this before your review, so unfortunately we did not have the opportunity to assist. Our Customer Services team is always happy to provide advice on sizing and product suitability before purchase to help customers choose the most appropriate option.

If you would like to discuss your experience further, please contact us at helpdesk@medicalsupplies.co.uk and we will be happy to assist.

We value all customer feedback and appreciate you taking the time to share your comments.

Kind regards,

Victor
Medicalsupplies.co.uk

Noté 1 sur 5 étoiles

Took order but product out of stock up…

Took order but product out of stock up to 8 weeks.

29 juin 2026
Logo de Medical Supplies

Réponse de Medical Supplies

Dear customer,

Thank you for your review.

We are really sorry that the items you ordered had a much longer dispatch time than originally expected.

Unfortunately, and given the current disruption to the whole global supply chain network, some items have been impacted and delayed as a consequence. Please be assured our team is working hard to minimise this disruption to our customers.

In any case, I can confirm that your order was refunded in full, with our apologies for such inconvenience.

Please feel free to contact our team when considering your next purchase, and we will be able to advise on expected lead times.

Kind regards,

Victor
Medicalsupplies.co.uk

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