Medical Supplies Avis 

5 346
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Was looking for some temporary footwear as at the moment have heavily bandaged legs and feet. Found ideal shoe online with Medical Supplies which you could buy in a double pack.... Ideal Velcro straps... Voir plus

Noté 5 sur 5 étoiles

Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... Voir plus

Noté 5 sur 5 étoiles

Had never used a waterproof cover before but was told I would need one for showering after nail removal surgery. Easy to order and arrived promptly and had a trial run which went fine.

Noté 5 sur 5 étoiles

Total knee replacement Knew I had to ice knee to help with the swelling Went on line to see what was available Aircast had great reviews Bought aircast delivered on time Believe I couldn’t have... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équpement médical

Écrit par l'entreprise

Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(5 346)

1 460 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid

Avoid: products extremely poor and not as described. Will not accept returns. Am having to refer in to my local Trading Standards. This is one of many subsidiaries set up by the sibling Directors covering the lucrative self-care market. I would suggest reviewing the Companies House records for Health and Care Ltd, and the Directors' eye-watering remuneration, but also reviewing the diversity of websites set up in various areas of apparent 'expertise' in the provision of care products.

30 juillet 2026
Avis spontané
Logo de Medical Supplies

Réponse de Medical Supplies

Dear Elspeth,

We are disappointed to read your review and must firmly reject any suggestion that MedicalSupplies.co.uk is anything other than a legitimate and established retailer committed to treating its customers fairly.

For clarity, when you contacted us, we explained how the item you purchased is designed to operate and confirmed that it was operating as intended. We also explained that, due to the nature of the product, it is subject to specific returns restrictions once opened and used. These restrictions are clearly displayed before purchase and must be acknowledged during the checkout process. As the item was not faulty and had been opened and used, we were unfortunately unable to authorise a return

We appreciate that the item did not meet your expectations. Nevertheless, we do not accept that it was misdescribed, nor that our decision to decline the return was unreasonable. Our decision was based on the fact that the item had been opened and used, together with the returns terms accepted when the order was placed.

Finally, the comments concerning our company structure have no bearing on the circumstances of your order. As a family-owned and operated business, we remain committed to transparent policies, accurate product information and professional customer service.

Kind regards,

Victor
MedicalSupplies.co.uk

Noté 5 sur 5 étoiles

The trigger finger splint that I…

The trigger finger splint that I ordered and now wear on a thumb is really helpful and easily managed. It arrived the day after my order was made, well within the five days stipulated by the company when I ordered.

15 juillet 2026
Noté 5 sur 5 étoiles

My cruches broke

My cruches broke and I needed replacement fast, and you provided that. I will defenitely shop with you in future. Also I sent you a email with a query which you answered immediately. So very happy customer here.

13 juillet 2026
Noté 1 sur 5 étoiles

Be very wary of purchasing from this…

Be very wary of purchasing from this company. I bought an armchair bed and only opened the box, realised the chair was too stiff for my elderly mother and they would not accept a return. You cannot feel a product by looking online, so very expensive mistake. The Management of this company were very unhelpful. Once again, be very wary of a purchase.

14 juillet 2026
Logo de Medical Supplies

Réponse de Medical Supplies

Dear S Hicks,

We are sorry to read that you remain disappointed with your experience.

We carefully reviewed your request after you contacted us to explain that the chair was not suitable because you found it too firm for your needs.

Unfortunately, this product is sold as a Restricted Returns Product, hence why we request the applicable returns conditions are acknowledged by the customer during the checkout process.

As the chair had been removed from its packaging to assess its suitability and was not faulty or misdescribed, we were unable to authorise a return in accordance with those conditions.

We are sorry that we were not able to provide you with the outcome you were hoping for on this occasion.

Kind regards,

Victor
MedicalSupplies.co.uk

Noté 1 sur 5 étoiles

Unable to deliver as per instructions

Unable to deliver as per instructions. Only picked these as they promised delivery on a certain date and this has not happened.

28 juillet 2026
Avis spontané
Logo de Medical Supplies

Réponse de Medical Supplies

Dear Mark,

Thank you for your review, and I am sorry that your delivery took longer than you had originally hoped for.

I can confirm that your order was received after hours on a friday evening, and dispatched first thing the following monday on a Royal Mail 24/48 tracked delivery service, as soon as the warehouse opened for the week.

According to the Royal Mail, your order was delivered within 48 hours as expected.

Should this not be the case, please contact our team at helpdesk@medicalsupplies.co.uk, and we will be happy to help.

Kind regards,

Victor
Medicalsupplies.co.uk

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus