The journey with Meerkat was absolutely seemless and easy. With the help of contact center agents and representatives of the company, follow up via email and telephonic assistance was amazing. Thank y... Voir plus
L'entreprise a répondu
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The journey with Meerkat was absolutely seemless and easy. With the help of contact center agents and representatives of the company, follow up via email and telephonic assistance was amazing. Thank y... Voir plus
L'entreprise a répondu
You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedo... Voir plus
What made my experience work is that the company is always there and willing to assist and guide through the whole process. I made my profile in 2024 then they told me which debts do I need to pay for... Voir plus
I have just received my clearance certificate, thanks to Meerkat for your prompt assistance. At first I was wondering if I would be helped because I was scammed before buy another company. But you del... Voir plus
L'entreprise a répondu
Meerkat is a new generation financial services business committed to making a real difference in the financial lives of our customers, and fast! We offer simple solutions all designed with savings at the heart. We can help you regain control of your debt and get you saving for life's emergencies. Check out our simple solutions and lets get you on your way to financial freedom! You can apply now at www.meerkat.co.za No Paperwork, No Fuss. Debt Management | Credit Life Insurance | Funeral Cover | Savings Plan.
203, Pine Park, 7405, Cape Town, Afrique du Sud
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The website is not informative, staff are not well trained on the products.
please improve your website to include a link where we can register and view our profile and also include the link to claim in an unfortunate event of bereavement unlike to send emails or phone cause your office is not opened during weekend and the policy document is just one pager please make this to be more professional and business like.
Thanks

Réponse de Meerkat
the deals this company have is affordable and really do helps alot ❤️

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The patience, friendliness and excellent customer service

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I know I paid my policy late but I didn't get a notification yesterday after paying.so m wondering if I will ever get any notifications in the future.

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You sand me standard rating but you give me the answers I asked for as I said my policy is from 2016 not 2018 please advise

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Comuncation is terrible. My first payment will come off on the 4th jan 23 and i havent even seen a copy of the proposal or agreed to the final offer yet.
I am extremely dissapionted as this is the company that i entrusted to assist me and so far there is nothing.
How do i even know that it is a legit company. I am really really worried and unsettled

Réponse de Meerkat
Good day,
I have dealt with a lady called Pinki, and she has been consistent in helping me, but I have not signed up as yet. I wanted to check credibility with other sites as well, and when I noticed that I could not pick up 'Meerkat' on Hello Peter, I became skeptical. Is Meerkat for real? We have been scammed so many times, everything seems too good to be true. Can you please find a way to assure me that Meerkat is not a scam?

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Giod experience. But thought I could be in a position to manage more on my profile/portfolio

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I got the best service at Meerkat, thanks to Sazi for his assistance and being patient with me...

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Attention to details by your employee. And follow up on time.

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Sazi , thank u for assisting me ,u r doing great ,keep it up.. All the best,bhuti,much appreciated
Regards
BP Sibanyoni

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They called back quickly and was very friendly .. answered all the questions i had with ease .. explaining things so i understand exactly whats going on.

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I've got services i deserve,the one I expected from consultant, keep doing good job everyday

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Worst experience ever… as I’m not aware of how exactly debt works I expected to be guided throughout the process like I was told would happen. Now I’m stuck in something and can’t probably get out of it. I don’t know where in the process I am cause I’m getting conflicting information via sms, email and phone.

Réponse de Meerkat
I've been in debt I couldn't even buy groceries... But ever since I joined meerkat things were starting to be better, I can even recommend it to a friend, family and colleagues. It's very helpful
Thanks 🙏

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I was misled that the process of debt reduction was going to commence on my payday which is 25th November 2022 but for some reason that did not happen without any explanation. I asked for an explanation concerning the debt cover which was said to be free but I did not get a full explanation on the matter. My wife is also said to be having debt with Russels which she claims that she never had any dealings with any Russels. The last time time I checked my installment was said to be R6400.00 but I have also received an sms stating any installment increase to seven thousand and something. No one bothers to even update me on the progress of my application. I am really saddened by this treatment as I consider myself already vulnerable due to debts. All in all I am not pleased with the service as promised.
they were helpful an always answered my calls

Réponse de Meerkat
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