Meetandgreetbristolairportparkingservices Avis 

Absolute diabolical company, do not use, two hour drive up to Bristol to leave our car with these clowns and couldn’t even get through to them and when we did we couldn’t understand them and they us, spent £70 for a weeks parking and in the end we had to park our car in the long stay in Bristol Airport because they took so long to answer the phone by the time we had gone to meet them we had 20 minutes until our bag drop so we couldn’t wait for their shuttle bus, avoid this company like the plague, con men, received no refund and will be taking it further

This company is a SCAM and should be removed from all comparison websites!!! AVOID AND BOOK BRISTOLS OWN PARKING.
I wish id read the reviews before booking with them, lucky I didn't leave my car with them as it would have turned out a problem. What happened was a 3am when they were supposed to collect my car they don't answer the phone and was a no show, leaving me stranded with no parking and a possibility I would miss my flight. The airport parking staff were fantastic, yes it's 300 to park for a week! They said this happens a lot,it was my only option due to no booked with Bristol.
It has been a week since this issue and still I've had no contact or call back from this company. F**king scum bags! Avoid

Terrible would never use again.

Firstly directions for drop off are not clear at all. Just states drive to short stay car and we will meet you there. Where? It’s a massive car park - called and told to meet by exit barrier. Why not put this on your email confirmation.

On arrival at Bristol airport we called them at 0205 am - they took a long time to answer didn’t even ask for my car registration.

On arrival at car park two police cars were leaving. Another couple told us that someone was waiting for their car and when it turned up it had an extra 100 miles on the clock. Turns out they were using his car to ferry drivers back and forth. Cars are parked in Weston Super Mare. He rang the police and all the drivers ran away. This couple waited 3 hours for their car. We wait 90 mins for us. Just not acceptable especially with children. It doesn’t work out cheaper than silver zone with the added £20 to get in and out of the car park. AVOID!!!

Appalling. If it looks too good to be true, believe me... IT IS. I called in advance as requested in the email, no answer. Called 3 times in total with no answer. Arrived at completely unlit gravel area at the rear of a livery yard down an extremely bumpy lane that is completely unsuitable for low cars. Pot holes the entire length of the road. I arrived at the booked time, checked in at the makeshift office and paid the additional £14 transfer free and then had to stand around waiting for the shuttle. I was told '10 mins' every time I asked where the shuttle was, it was freezing cold and windy so the gravel dust was kicking up in to our eyes. All seats in the portacabin were taken by others waiting. After an hour of waiting and being fed lies by the guy in the makeshift office, still no shuttle. Around 40 people and luggage were waiting and my gate closure time was creeping closer. I went back to the portacabin and asked for my keys back. The guy was hesitant to give them back, I told him its my car, your shuttle is STILL not here and I'm going to miss my flight. He finally passed the keys over and I rushed to the airport. I had to park in the mid stay at an additional cost to me of £190 on departure on the 22nd August. Myself and my 11 year old physically ran from to departures and made our gate with 4 minutes to spare before we would have been refused boarding. I have sent 7 emails to the company explaining the issues I faced and requesting a refund for a failed park and shuttle service. Still 2 weeks later they say they are looking into it, every reply is generic with fake care and compassion. The information they are looking into could be gained in an hour - who was working that shift (from payroll), 1 shuttle bus in service (from DVSA records, pre and post checks) and taking far more bookings than they can shuttle with the single bus (from the bookings system) - AVOID AVOID AVOID AVOID

Stay clear of A1 meet and greet parking, spend a little more and be stress free. Was kept waiting on arrival after ringing them 30 mins before arrival as directed. On the return i rang when i collected suitcase as instructed but was kept waiting in the rain until after 2pm when i called at 1.10pm

Do not use this company. Damaged my vehicle. £1000 worth of damage, my bumper was hanging off when the driver pulled up to me. He got out denied any knowledge and walked off. I have been trying to get hold of them for a few weeks with no luck.

Avoid this company – absolutely awful service

Do not use this company. Despite advertising a meet-and-greet service, this is not what you receive. You are required to walk around 15 minutes to the airport with your luggage, and nobody was waiting to collect our car. We were then left waiting for over 20 minutes before someone eventually arrived.

The experience on our return was even worse. After landing, we repeatedly tried to contact them, but they avoided answering the phone. When we did get through, we were repeatedly told they were “2 minutes away.” However, when we checked the car tracking, the car was actually locked and parked around 20 minutes away.

Customer service was absolutely appalling throughout. Communication was poor, staff were extremely rude, and there was no attempt to provide any meaningful help or take responsibility for the delays and misleading information.

This was a hugely stressful and disappointing experience, particularly after a long journey. I would strongly recommend avoiding this company and using a reputable airport parking provider instead.

On our return from holiday, I did as requested and called the company after we landed (the blurb said allow 40-45 mins). We had no further communication from the company. When I got to the pick up point, there were no staff around but I found our car, unattended, not in a parking space but just randomly left near the exit barrier. I was able to open the boot so either the car was left unlocked or the keys were with the car. Once I’d loaded up our luggage, I searched for the key. It’d been left on top of the offside rear wheel. In other words, the car was left unattended with the keys clearly visible. Any thief knows the old place to leave a key - on top of a wheel. I’d paid for the safe keeping of my car and this was basically putting 2 fingers up to that idea. Would never use this so called company again and advise others to steer well clear of them. No pun intended.

My daughter was kept waiting nearly an hour to be brought to the airport and had to pay £35 to check her bag at the gate as she was so late. On the return journey, she was again kept waiting an hour. Phones rarely answered and if they do answer the service is rushed and therefore not clear. I rang to complain and they hung up on me. I'm trying to cancel our other booking with them (within the stipulated 72 hours) but Compare The Parking so far have said I'm not due a refund. DO NOT USE

Scam, do not use these unprofessional people!!! Arrived at 0600hrs as previously booked with them, then waited for AN HOUR AND A HALF to be taken to the airport making us need to rush though security!!! Also, despite showing as all inclusive and paid for, there is an ADDITIONAL PAYMENT required totalling £14 for the drop off charge!!!! Absolute scam people. Came back to a filthy car due to their dusty mud field where the car was kept. No apologies from the proprietors, they could not care less!

If I could give less that one star I would. Stay absolutely clear of LBS1 Trading Ltd or GLD1 Trading Ltd. Booked meet and greet airport parking through ‘Compare Your Parking’. I assumed it should be a legitimate business but remain unconvinced. Abysmal doesn’t cover it.
They don’t answer their phones which is scary when you’re worried you might miss your flight. They shout, are rude and do not tell the truth. Upon return I accidentally booked a week rather than 10 days, immediately paid and to be told my car was on its way. I have an app and I could see the car was definitely not on its way. I questioned and they lied again. All very stressful and unprofessional. Stay clear if you want a stress free parking experience.

I have used this company twice before and found them very efficient. however, they are clearly under new ownership and staffing and were absolutely appalling!!!! terrible instructions as to where to drop the car off (having moved locations) rude and uninterested staff when you drop the car off. on the return was a joke! couldn't hear or understand the person on the phone and then waited 40 minutes for the car to arrive. simply said keys are there and walked off!. we will never use them again

If i could give zero stars i would. DO NOT USE this company. As so many others have written, they are rude and unprofessional, there are additional charges for parking on top of what you have paid to them, the car is kept god knows where 15+miles away, they either didn't answer the phone or hung up when called to collect but denied that when on the 5th call i managed to speak to someone. We waited 90mins in total for our car after the first call. There were many people waiting who were all having a similar experience to us.
How are they still allowed to accept business through the compare parking site?

DO NOT USE!!!
Booked online with comparetheairportparking.com. Only after paying £119.97 was informed that i had to park in short stay and would be required to pay the exit fees for drop off and collection at an additional £8.50.
Booking email advised calling 45 mins prior to arrival (which I did) to then be told on the phone call to phone back 30 mins before.
I called them back when I arrived and was told driver was 5 mins away, had to phone a further 3 times as no one turned up. 45 mins later they turned up at which point the exit fee had gone up, when I pointed this out I was told I would be refunded the difference (didn’t happen).
When I arrived back in Bristol, I called the number, no answer. Eventually got through to someone, was told 5 mins again. Walked from terminal to short stay exit and waited another 40 mins for the car to arrive.
Absolutely appalling service with rude staff.

Embarrassment and a disgrace.
Just used this company and I feel generous giving them one star. The fees on top of what you pay are ridiculous, each family paid extra drop off fees so they pocketed a considerable amount extra compared to the one fee for drop off which they pay on entry. You end up paying £65 in total. Told the bus was 10mins away about 5 times and ended up waiting 50mins to be transported to the airport and nearly missed the check in for bags. Same as other customers when they advertise regular shuttles!! When we landed we were told the bus would be 40-50 mins when they finally answered the phone. Ended up booking a taxi ourselves to the yard and as we got there another families car had been bumped and scratched on both sides of their car. Wouldn’t entertain these again or recommend them either. Absolute joke!!!!

Took 11 attempts to get through when 30 mins from arriving. On the way home, called when collecting bags as instructed, to be told they didnt have our car!! I assured them they did have it, they checked and said they would be 50 - 55 minutes, not ideal with 3 tired children!! Was told they would call when on their way......which they didnt! Luckily we can track my husbands car on an App so we could see when it was on its way as its quite a walk from arrivals to short stay.
Terrible company, terrible customer service, do not use!!!!

Worst company ever. Don't ever use it. At the end I have to book a taxi because they failed me a lot. And they don't give a money back for taxi. I would rather give my car to stranger to look after. And pick me up too. So be really careful. -don't use them.

Abysmal, Much like the majority of reviews, DO NOT USE THIS COMPANY
The initial price doesn't reflect what you will end up paying with the bristol short stay 10 min charge as they take 40 mins to pick you up which you have to pay for. Agree with other comments that "ring 45 mins before" doesn't work as they don't answer the phones or act on calls anywya

Very bad experience from the get-go first. Tried calling them 45 minutes before we got to Bristol airport out. About 10 attempts we got through. Then they just said call me when you are at the short stay car park. Why did try calling when I got there? I was there for like 30 minutes then I bus turned up with about 10 drivers. Who all looked very dodgy already being late and being in a rush I had left £280 In my centre console of my car didn't realise until I actually went through security, etc one week went by. I then picked up my car without checking as was very tired then I realised to check when I got through the gates of short stay car park. By that time the driver had gone and so had my money In the centre console I have rang them numerous amount of times I have emailed I'm also to their complaints but when you speak to them it's like they cannot help you and are not very helpful whatsoever. Can't see me getting my money back but all avoid at all cost

Awful product. Instructions said to turn up and someone would be waiting… nobody there! I booked 4am, at 4:30am finally found a number to call them on, only to be told that “how would we know you’re there unless you call us”. Maybe because I booked a timed arrival slot?!!
Showed them that the instructions had no-where in there that I needed to call up but they were non-plussed.
Also would not accepted that my arrival time home was 11pm - telling me only a flight at 7:30pm showed on the system. I was quietly surprised to have my car ready to go when I arrived home on the, as stated, 11pm flight.

A premium product that I will never use again. I can’t understand why anyone would ever use it when you pay less to just park yourself in the multi-storey, and have the convenience of your key in your pocket when you arrive home.