Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Suspended my account despite opening up moments earlier to than not respond to my emails and still hasn't refunded my initial deposit of £371 even though it was done via wallet payment which takes 1hr... Voir plus

Noté 4 sur 5 étoiles

Overall solid casino. There are a ton of games and they offer most of the live stuff that all the big boys offer. Signup was easy, deposit with Apple Pay was easy, my withdrawal via Apple Pay took may... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Well deposit options are good but it's really not my Bad luck but none of ur casino games payout anything it's very Rubbish Ur Mega casino I am very Sorry to say other places like Paddy power ..Willia... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Have withdrawn from my account that has been previously verified and also reverified with my bank card yet again, and withdrawl is still processing for 180 euro and had not cleared nor entered my acco... Voir plus

À propos de l'entreprise

  1. Casino
  2. Fournisseur de service de jeux
  3. Casino en ligne

Écrit par l'entreprise

Mega Casino is your one-stop-shop for everything live casino and slot games related. With a collection of over 2,000 live casino games and slots from over 50 of the industry’s most-established developers, and new games being added weekly, our players can enjoy a variety of game choices. Since opening our virtual doors in 2013, we have established ourselves as one of the most popular casino brands. We provide the closest experience you will get to a real casino from the comfort of your own home. In fact, it doesn’t have to be your home - our site is optimised to work on a number of different devices including both mobile phones and tablets.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

484 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 52 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Suspended my account despite opening up…

Suspended my account despite opening up moments earlier to than not respond to my emails and still hasn't refunded my initial deposit of £371 even though it was done via wallet payment which takes 1hr to 1 day to hit back account. avoid at all costs scamming site. I believe its a fishing site do not bet with these people sites full of bugs

25 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Wow what a crap casino couldn't even…

Wow what a crap casino couldn't even get to enjoy myself took my money so fast I get that you cant always win never mind I have never won nothing good on this casino site why I play idk anyways you should at least make it more enjoyable for people who always play and put money into this casino not happy wondering if I will ever win big only let's you win 50 to 100 other casino 500 are more once I won 5000 on a casino like get with it

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

372 spins one scatter on bass Halloween…

372 spins one scatter on bass Halloween 2
I know it’s supposed to be random but play this game all the time in other casino and never played so bad , had same last week with their sister site one scared out of £30 worth of spins , both sites only done 10. /20p spins absolute joke

7 janvier 2026
Avis spontané
Logo de MegaCasino

Réponse de MegaCasino

Hi There,

Thanks for taking the time to share your experience, we understand how frustrating a session like that can feel, especially when you’re familiar with the same game on other sites.

While we appreciate it may feel very different from one casino to another, the gameplay itself isn’t altered between sites. Bass Halloween 2 (like all our games) runs on the same independently tested RNG provided by the game developer, meaning each spin is completely random and not influenced by stake size, previous results, or the casino you’re playing on. Unfortunately, this also means there can be stretches where scatters or features appear far less often than expected.

That said, we do recognise how disappointing it is when you’ve put time and money into a game and the experience doesn’t feel rewarding. Gambling should always be entertainment, and if a game consistently feels frustrating, it can be worth taking a break or switching things up.

We appreciate your feedback and will make sure it’s passed on.

The MegaCasino Team

Noté 1 sur 5 étoiles

Scam company

Scam company. Allowed me to deposit over 100 quid and didn’t pay out a penny, yet blocked me from anything else asking for full card details and national insurance on wageslip

29 novembre 2025
Avis spontané
Logo de MegaCasino

Réponse de MegaCasino

Hi There,

We’re concerned by your review but cannot investigate without any account or transaction details. For security reasons, we never ask for sensitive documents like wage slips publicly. If you believe there’s an issue, please contact our support team directly so we can review it safely.

The MegaCasino Team

Noté 4 sur 5 étoiles

Good casino in takes some times but you…

Good casino in takes some times but you will recieve you're money

24 novembre 2025
Avis spontané
Logo de MegaCasino

Réponse de MegaCasino

Hi There,

Thank you for your feedback! We’re glad to hear you received your funds and enjoyed your experience. We’re always working to make transactions even faster and smoother, so we hope to earn that 5th star from you next time!

The MegaCasino Team

Noté 1 sur 5 étoiles

This company is a joke they block my…

This company is a joke they block my rewards and welcome offer saying they take responsible gambling very serious on the other hand they allow me to deposit .
Anyway avoid because costumer service just answered with automated messages .

14 novembre 2025
Avis spontané
Logo de MegaCasino

Réponse de MegaCasino

Hi There,

We’re sorry to hear about your experience. We take responsible gambling very seriously and have strict procedures in place to protect all players. For security reasons, some offers and rewards are subject to verification and eligibility checks.

We also strive to provide prompt support, and automated responses are sometimes necessary to ensure safety and compliance. If you would like us to review your account specifically, please contact our support team directly so we can investigate and assist further.

The MegaCasino Team

Noté 1 sur 5 étoiles

Intet på siden virker

Intet på siden virker. Kundeservice er en robot der skriver det samme igen og igen.

17 novembre 2025
Avis spontané
Logo de MegaCasino

Réponse de MegaCasino

Hej,

Vi beklager at høre om din oplevelse. Vores hjemmeside gennemgår regelmæssige kontroller for at sikre, at alt fungerer korrekt, og vi bestræber os på at yde hjælpsom support. Automatiserede svar bruges nogle gange til hurtigt at løse almindelige problemer, men vores team er tilgængeligt for at hjælpe med eventuelle specifikke problemer. Kontakt venligst vores support direkte, så vi kan undersøge og hjælpe med at løse dine bekymringer.

MegaCasino-teamet

Noté 1 sur 5 étoiles

Do anything to avoid paying out

Do anything to avoid paying out, have sent all verification requests as per guidelines and are acting like it’s not enough. Will be taking this to court. Username smycon_sy19

19 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Good legit site

Iv never had an issue with mega casino.. My withdrawals have always reached me within like 6 hours sometimes sooner

1 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

So it has been a week since this…

So it has been a week since this company has put a restriction on my account which is stopping me withdrawing the money that I deposited in error. I was told it would take a few working days, it has now been 5 working day. I’ve been told today it can take long as it is an affordability check, but an affordability check has nothing to do with withdrawal money deposited in error.
DO NOT TRUST THUST SITE

13 octobre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus