Terrible service. Was advised they could not provide the same day delivery as ordered & paid for, I cancelled the order asking for a refund (1 hour after placing order). Flowers were still delivered... Voir plus
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Shysters. Avoid. Terrible company. Promised same day delivery then rang back and said couldn’t do delivery. They hung up before could sort refund. Very hard to arrange refund. Still trying but they h... Voir plus
I ordered a flower arrangement for delivery on a particular day. The flowers arrived 4 days late, the recipient was no longer there and the flowers were in very poor condition. After making a compl... Voir plus
Flowers delivered four days after they were supposed to be. Packed upside down in box and totally dried out. Dead The recipient had already left for the funeral. Operator said they had tal... Voir plus
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86 avis
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I didn't even want to give them one…
I didn't even want to give them one star. The company stated the flowers were delivered on Friday afternoon
After a multitude of emails and calls, they stated were delivered on Monday. The wilted flowers arrived Tuesday
Nothing like the photo. No refund. I could have bought what I received for $20 from a supermarket
These flowers were ordered on behalf of family in the UK as my dad passed away. Sick of their emails stating we are sorry for your loss etc
WARNING do not buy flowers from this company
26 mai 2026
Avis spontané
This company is a fraud
This company is a fraud. They did not provide the flowers and delivery and did not refund my money. They are a scam. Please avoid.
17 mai 2026
Avis spontané
Dodgy - not local, not same day and refuse refund
Ordered "same day" flowers at 7:30am and told they couldnt be delivered same day. They could only overnight courier them and they got lost/delayed and refused to give a refund 5 days after they were still missing.
They pretend to be a local florist but arent and they have a call centre offshore.
Emails bounce and no reply to web enquiry. Cannot speak to a supervisor in the call centre.
Thankfully Paypal refunded me. But buyer beware!
25 mai 2026
Avis spontané
SCAMMERS ***DO NOT USE****
SCAMMERS ***DO NOT USE****
They have copied a genuine florist name and logo and you think you are buying local. Their flowers are terrible. You will NOT get the product you purchase and they WILL NOT REFUND YOUR MONEY even with photograph evidence. How are these SCAMMERS ALLOWED TO ADVERTISE AND CON PPL ???
22 mai 2026
Avis spontané
A very disappointing shopping…
A very disappointing shopping experience with MELS FLOWERS IN SYDNEY. I cannot leave a review on their website or contact anyone from their website as the contact is incorrect.
These were meant to be my mums mothers day flowers.
We have received much better quality from local Canberra boutiques, which are worthy of the $79.
The shipping was fine, but the final product is not, still no response from mels flowers or paypal regarding my refund i requested.
I ordered from Mels flowers in #sydney , of which they used a shipping service to deliver the lack lustre bouquet of flowers. No response from the website, owner or people in charge at Mels flowers as the we care address had obviously bounced back.
I paid $79 with a discount code. The delivery came two days after the initial purchase but this result is not what i ordered.
This product is not what i ordered and this is not the order i wanted. We received two roses. Wilted Chrysanthemum and a strand of babies breath.
And before you come at me, yes i am complaining.
IM NOT HAPPY!
im posting this as a reminder to be VERY careful of who you shop with online.
i have not heard from @paypal regarding a refund for the poor quality we received.
0/10.
Will not order again.
12 mai 2026
Avis spontané
Beware of purchasing flowers from this…
Beware of purchasing flowers from this company. This is either a subsidiary company of Bloomex or they are drop shipping Bloomex products. The bouquets bear no resemblance to those depicted on the website and their customer service is extremely difficult to deal with. If you write a message to include with the order, it will be printed on a scrap piece of paper. I will never purchase from here again.
9 mai 2026
Avis spontané
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