member.insight.rakuten.co.in Avis 26

Waste of Time and Poor Support
Very bad experience with Rakuten Insight. Surveys are not good and most of the time they disqualify after wasting time. Even after redeeming my reward, I still did not receive the payment. There is no proper update and customer support response is very slow. Overall it feels unreliable and not worth using. Not recommended.

Be alert! Stay away from this scam.
My account looks totally normal—nothing about bans or warnings—but the site’s dead. When I finally squeezed an answer out of customer support, all they gave me was some weak, canned excuse: “Evidence of prohibited acts.”

And the worst part? They flat-out refused to tell me what I supposedly did wrong. They hid behind some crummy clause saying they don’t have to explain anything.

Let’s be honest—this is professional data theft. This platform let me waste my time and hand over personal info for weeks, then “found” a problem right when I tried to cash in my points. They took my earnings and vanished. If they can’t show actual proof of a violation, it’s because there isn’t any. They're just another shady company ripping off users. Their support is useless and they have zero transparency.

Same issue as stated in multiple reviews. They frozen my account giving the reason suspicious activities. I had around 1200 points and all are gone.

I have finally realized that Rakuten Insights is nothing but a data-harvesting scam.

I had accumulated a sufficient number of points after a couple of weeks, and I had hit a redemption threshold. I was sitting on around 600-700 points, and my gift cards were supposed to be dispatched on 15-04-2026. Unfortunately, on the day before my reward period, Rakuten suspended my account with no reason at all.

Here is how their fraud works:

Payout Scam: They offer extremely poor payouts for boring surveys that take forever to complete. Once you accumulate enough to get paid out, you have to wait 15 days.

The Last-Minute Ban: They allow you access for almost the entire period before the gift card is due. But then they ban your account from accessing the survey in the last 24 hours.

Data Scam: They are definitely selling our private data to large companies and earning huge profits. However, they act like robbers when it comes to compensating us.

Zero-Point Scams: It happened to me many times where I had to complete an entire survey but was given 0 points right at the end.

My recommendation: Don’t even think of wasting one minute on this scam website. They don’t care whether you are giving high-quality data or not. If you start earning, they will snatch your account.

Rakuten Insights, shame on you guys. Pure scams. Avoid them at all costs.

I am writing this to warn every user: do not trust Rakuten Insight. I have been a member for over a year giving them good data. When I earned a lot of money they showed their true face.

Here is my experience with this company:

* They Stole My Earned Money: I had asked for a payout. Of paying me they blocked the reward section and took my money.

* Zero Support: I sent emails about my missing payment. They did not respond. They ignored me because they already had my data for a year and did not want to pay.

The Soft-Ban Scam: They do not delete your account. They just disable the "Redeem" option so you cannot get your money. It is a scam to trick users.

The Truth, about Rakuten Insight: They take your information. When it is time to pay you they disappear. They took my time, data and rewards.

I will not stop until this company, Rakuten Insight is exposed. They are data thieves.

It looks like fake as after earning 280 points it is telling the "Suspect unnatural behaviour" during redemption time. It looks fake. The app just use me free to do survey and make profit without giving me anything. Very dissatisfied. I wasted more than 1 hour per day to earn money. Total wasted. 🤬🤬🤬🤬

An excellent site. I don't know why the USA people gave it 1 star. It's made up for INDIA

An excellent site. I don't know why the USA people gave it 1 star. It's made up for INDIA and I have redeemed like 600rs worth of Amazon gift cards, and it's quite a good site for paid surveys (This Review is not paid review)

Very januin

They don't pay up. I got an initial payout - then tried to save money for a year $60 and cash out - they didn't pay up. I had to send them an email and they wrote back that I violated a policy - one of the policies is they can just choose to not pay you. The text in the email said - "Please note that Rakuten Insight is not obligated to disclose which prohibited act(s) you were found to have engaged in." If you do use them - be sure to cash out with small increments - do not hold money there and expect to be paid.

Rakuten Insight isn't a site I'd recommend at all. There are better options out there.
I was a member of Rakuten Insights for years. Time spent there in 4 months might earn a $5 gc.

Recently I went to cash out and I had to write them to find out why I wasn't getting my reward. I was told that I'd violated some term and they didn't have to tell me which one. Sound scamish yet?
I did another inquiry quoting their Section 4 of their own terms that states they will notify of changes (in short version). They violate their own terms. I asked for my $5 that I'm owed since it had cashed out before the account was frozen and said I'd be fine to leave once the $ cleared. I haven't gotten a reply yet but I don't really expect I'll be seeing that $5 anytime soon.
My advice?
I wouldn't bother with this one. If Rakuten Insights will refuse to pay me as they have others here too, then please don't be the next one they 'decide not to pay'. If you notice there is a pattern, with a lot of us this happens once we claim a reward.
If I could rate them a zero I would.
Be careful of this site. It reels you in with paying a bit at first and then can freeze your account or delete it at any time without a reason even if you've just worked hard and your 'reward' has been claimed.

Barely getting any surveys. Thought this would be a better experience.

I did a survey on time wall and i finish it and i did not get my point its stuck at the end what a waste of time im dissapointed

Yes ,you earn about 200 rupees (2.5 dollars) per month Max and they pay but it takes 15 days to cash out!
But, they provide two different kinds of surveys from payment standpoint: the first category credits the point you earn immediately to your account. And the second category is Tabulating category which takes about 8 weeks to get credited, therefore i highly suggest to skip this category because out of 100 , they pay only 5% and the rest will just be there in the tabulating section as some sort of demonstration! They won't pay even past 8 weeks!
I have around 1000 rupees pending but they won't pay! It's better to avoid this site. The customer support is unsupportive.

I use this site in past 2years based on we attend the survey answers the rewards points will credited. Even redeem points starts at ₹100 only. We easily earn 500 per month

I have been doing surveys for Rakuten insights for over a year. Then I try to cash out this past week and it keeps saying something is wrong come back later for 4 days. Then on the 5 th day when I try to cash out I get a message about fraudulent activity on my account and they do not have to tell me what it is. Emailed several times to contest this to no avail. Beware this could happen to anyone

One of waste site no provides points for completing survey this site sucks

Rakuten is a scam. After successfully redeeming points for about 3 months I was suddenly banned with no explanation and they took not only the $4.19 which I had earned but also another $10 which they are supposed to pay out “after 3 months” or so. They should be sued.

When they were going to do a survey on the panel they wrote 260 points, then after a while and I finished the task. I was only given 5 points.. Even though in the history of the survey that I have done it clearly says 260 points..really shameless..

Been trying to complete surveys for them and I usually get rejected halfway through only to earn 2 or so points. Now I decided to give them another chance and spent 55 some minutes on a very detailed survey only to get hit with a 404 bad request error after pressing 'continue to submit survey' and went from 99% to that 404 bad request page and now the survey doesn't even appear in the surveys taken history. Scam.