MemberDeals Avis 

1 771
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely a nightmare! I am never booking with this company again. Booked the same reservation TWICE and quickly called to cancel the duplicate. Memberdeals refused to refund the second one and wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

SO easy to use! The whole process to book a car with my military discount took under 5 minutes. Everything was smooth and clear. No confusion. Won't hesitate to do this again and the discount was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(1 771)

349 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ease of use.

24 mai 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy all the deals.

Noté 2 sur 5 étoiles

Tickets are non refundable

I bought a movie ticket and made a reservation on the associated theater's mobile app. Unfortunately, I had to cancel the reservation due to an emergency, but the ticket voucher was no longer valid when I tried to use it for another showtime. I messaged Member Deals to try and get a refund or replacement ticket, but they unfortunately told me that all sales are final and that there was nothing they could offer me. If you use these vouchers on an app and have to cancel, just know that that it will be a sunk cost.

21 mai 2026
Avis spontané
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Réponse de MemberDeals

We’re sorry to hear about your experience and understand how frustrating that situation can be.
Ticket vouchers are subject to the terms provided at the time of purchase, and in many cases, they may not be reusable once a reservation is canceled through the theater’s app. Because of this, refunds or replacements are not always available once the order has been processed.
We would still like the opportunity to review your case and make sure everything was handled correctly. Please call us or provide your order number so we can take a closer look and assist you further.

Noté 3 sur 5 étoiles

I been trying to purchase a hotel room…

I been trying to purchase a hotel room for nearly two weeks . It kept erroring out on me each time I tried to purchase. It said there the wrong rate with the room. Finally was able to purchase the room today.

23 mai 2026
Avis spontané
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Réponse de MemberDeals

We’re sorry to hear that you experienced issues while trying to complete your booking, and we understand how frustrating that can be—especially after multiple attempts.
We’re glad to hear you were ultimately able to secure your reservation. Occasionally, rate and availability updates from our hotel partners can cause errors during the booking process.
If you continue to experience any issues or would like us to review your reservation, please provide your order number or contact our Customer Service team so we can assist further.

Noté 5 sur 5 étoiles

Theme Park Ticket Masters

The savings was the best compared to the hundreds of other sites and combinations of deals I searched through. Checkout was easy and explanation of redeeming was straightforward. Thank you GOVX!

23 mai 2026
Avis spontané
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Réponse de MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy.

Noté 5 sur 5 étoiles

Easy to navigate

Easy to navigate

22 mai 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Noté 5 sur 5 étoiles

Easy process

Easy process, very quick and good deal on tickets!!

22 mai 2026
Avis spontané
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Réponse de MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Noté 1 sur 5 étoiles

Don’t buy tickets from this company

Don’t buy tickets from this company. It’s a full scam! Just go to Sam’s Club for discounted tickets.
We bought a 3 day pass to attend Aquatica, Seaworld, and Bush Gardens. The first day was Aquatica and we got there before the park opened and the tickets didn’t work. We were finally comped tickets by Aquatica because they felt bad we were standing there for an hour wasting our vacation.
We contacted member deals and were told they would resolve it within 72 hours. We changed our vacation itinerary but after 72 hours we were informed they would need an additional 72 hours. At that point the vacation would be over. So we bought more tickets from Sam’s and then attempted to get a refund. Member Deals refused that and said they would need proof we were comped tickets that day, which we provided. Then they needed proof we bought more tickets, which we provided. Then they said… your issue was resolved by the park because they comped you so we can’t refund you!
Seriously DO NOT deal with these people unless you want to pay thousands of dollars to stand outside the park! Worst customer service experience of my entire life!

27 mars 2026
Avis spontané
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Réponse de MemberDeals

We have not yet been able to locate this order in our system. At this time, we would kindly ask that you provide your order details so we can review the matter further.
As a third-party provider, the tickets are issued directly by the park partner, so we will need to investigate with them to understand what occurred. Once we have your information, our team can reach out to the park on your behalf and conduct a full review of the situation.
We appreciate your cooperation and look forward to assisting you further.

Noté 5 sur 5 étoiles

### 5/5 Stars

### 5/5 Stars – Instant Delivery, Zero Gate Hassle
If you are looking to take the family to the San Antonio Zoo and qualify for GovX, do not buy your tickets at the gate. Purchasing them through the platform is an absolute no-brainer for two major reasons: **instant speed** and **pure convenience**.
* **Lightning-Fast Verification:** If you already have a GOVX ID, the checkout process takes less than 60 seconds. Even for first-time users, the verification system is automated and finishes almost instantly—no uploading mountains of paperwork or waiting days for a manual review.
* **Instant Digital Ticket Delivery:** The moment payment clears, the digital tickets and barcodes are sent straight to your inbox. You can literally buy them on your phone while sitting in the zoo parking lot, completely bypassing the massive weekend ticket lines.
* **Seamless Entry at the Gate:** At the San Antonio Zoo turnstiles, the attendants scan the barcodes directly from your phone screen. There is no need to print physical papers or stop at a visitor services window to exchange vouchers.
**The Bottom Line:** You get significant savings on standard general admission with zero lag time. It transforms what is usually a clunky discount verification process into a frictionless, click-and-go experience. Highly recommended for a stress-free day trip.

21 mai 2026
Avis spontané
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Réponse de MemberDeals

We appreciate all of the awesome feedback. Thank you so much and enjoy all the great deals. Enjoy all the wonderful trips and see you soon!

Noté 1 sur 5 étoiles

Resets the child guest constantly

Resets the child guest constantly. Gives errors when trying to book a room. Put 2 adults and 3 minors and when booked only showed 2 adults 0 minors after booked. Does not give accurate room descriptions for alot of rooms.

20 mai 2026
Avis spontané
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Réponse de MemberDeals

Please give us a call if you need assistance with your booking, especially if the session resets—we do provide ample time for guests to complete their reservations.
We understand how frustrating it can be when the system resets or displays errors while booking a room. We’ve also noted your concern regarding guest counts not reflecting correctly (e.g., entering 2 adults and 3 minors but the confirmation showing only 2 adults), as well as inaccuracies in some room descriptions.
Our team is actively reviewing these issues to improve the booking experience. In the meantime, our support team is available to assist you directly and ensure your reservation details are accurate

Noté 4 sur 5 étoiles

Great deal

Great deal. Definitely worth it

20 mai 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We appreciate the awesome feedback. Enjoy all the great deals.

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