Absolutely a nightmare! I am never booking with this company again. Booked the same reservation TWICE and quickly called to cancel the duplicate. Memberdeals refused to refund the second one and wa... Voir plus
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Lisez les avis des autres
SO easy to use! The whole process to book a car with my military discount took under 5 minutes. Everything was smooth and clear. No confusion. Won't hesitate to do this again and the discount was... Voir plus
L'entreprise a répondu
It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Voir plus
L'entreprise a répondu
Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Coordonnées de contact
Etats-Unis
- memberdeals.com
3,6
Moyen
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Réponse de MemberDeals
We appreciate the feedback. Thank you so much and enjoy all the great deals.
Cheaper and easier to reserve
I was able to get a 50 dollar difference on an email I received, I canceled my reservation with a different company and used id.me to save money! Super quick and easy!
** unfortunately, an email was sent right after my review that my reservation was rejected and canceled. Had to rebook my old reservation. Ruined my experience
22 juin 2026
Avis spontané
Réponse de MemberDeals
Thank you for your feedback. We’re glad to hear that you initially found the booking process quick and easy and were able to take advantage of the savings.
We’re very sorry to learn that your reservation was later canceled, which impacted your overall experience. We understand how frustrating that must have been, especially after making alternate arrangements.
If you haven’t already, please reach out to our support team with your order details so we can take a closer look at what happened and see how we can assist further. Your experience is important to us, and we appreciate the opportunity to make this right.
Easy to use and navigate site
Easy to use and navigate site. Fast confirmation response after purchase! competitive prices!
23 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate the feedback. Thank you so much and enjoy.
Best Price for Amusement Park Tickets
This is the second time I have used NEA Member Benefits to purchase amusement park tickets. The price is the lowest and it is quick and convenient.
23 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate the feedback. Thank you so much and enjoy.
I accidentally ordered 3 tickets and…
I accidentally ordered 3 tickets and only needed 2. Its been two hours after contacting customer support and no response. Prices are great though
22 juin 2026
Avis spontané
Réponse de MemberDeals
We have taken care of this matter and made multiple attempts to reach the guest.
As a courtesy, we were able to cancel the order and process a refund for the one ticket that was accidentally booked.
Thank you.
Réponse de MemberDeals
We apologize you are having issues making a purchase. Please call us and we will be more than happy to help you.
The total price wasn’t total
It was giving me a total price of $82.50 which I believed included taxes but $17’plus was added after I added my credit card. This was my first time doing hotel reservations. I never had this issue with renting a car always had great experience. Always provided the actual cost up front. Won’t reserve hotel again. Ms. Smalls
21 juin 2026
Avis spontané
Réponse de MemberDeals
We understand your concern regarding the price difference and appreciate you sharing your experience. Taxes are required by law and are calculated at the final stage of checkout based on the specific details of the reservation.
We’re sorry for any confusion this may have caused and would like the opportunity to review your booking in detail. Please provide your order number or give us a call so we can look into this further and assist you.
Charging a $9 "service fee" at the very…
Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglomerate corporation that doesn't need to charge fees. Do better. But you won't.
21 juin 2026
Avis spontané
Réponse de MemberDeals
Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglomerate corporation that doesn't need to charge fees. Do better. But you won't.
There was no savings
There was no savings. I spent $64 ($54 tickets and $10 Fee) and I only got $62.45 off my online purchase for theater tickets. This was a waste of time and a $1.55 cents.
Order Number is 145355813
20 juin 2026
Avis spontané
Réponse de MemberDeals
We’re sorry to hear about your experience and understand your frustration regarding the overall savings.
Our goal is always to provide value to our members, though pricing can vary depending on the specific tickets and any applicable service fees. We’d like the opportunity to review your order and ensure everything was processed correctly.
Please provide your order number or give us a call so we can take a closer look and assist you further.
This company is doing everything right!
This company is doing everything right. Because of them I am finally getting a chance to take my family to Universal for their and my first time. THANK YOU MemberDeals!!!!!
20 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate you and hope you have a excellent time at the park. Thank you and enjoy!
The hotel I selected was quoted at 128…
The hotel I selected was quoted at 128 at night but after I proceeded it was 179 per night very misleading website. Also, when I selected a different room, it said three available then when I would get to the checkout, it would say the room is no longer available. Really bad experience would not recommend using X as a first responder.
18 juin 2026
Avis spontané
Réponse de MemberDeals
We’re sorry to hear about your experience and appreciate you sharing this feedback. Hotel availability can change quickly, and room inventory may sell out in real time, which can sometimes result in different options or pricing at checkout.
Additionally, taxes and certain fees are required by law and are calculated at the final stage based on the full booking details.
We’d like the opportunity to review your booking and address your concerns. Please provide your order number or give us a call so we can look into this further and assist you directly.
Réponse de MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy.
It was easy to use and get the tickets…
It was easy to use and get the tickets I want.
18 juin 2026
Avis spontané
Réponse de MemberDeals
Enjoy those tickets and thank you so much for reviewing us.
Poor customer service
I booked a flight through MemberDeals.com and needed to correct an incorrect travel date shortly after purchase. The experience with customer service was extremely frustrating and ultimately unresolved.
I made multiple attempts to contact support and repeatedly experienced long hold times followed by disconnected calls. In several instances, selecting the general support options did not lead to an available agent. The only way I was able to reach someone quickly was through options related to making additional purchases. Once connected, I was initially told my issue could be handled, but I was later transferred to another department and the process repeated without resolution.
At no point was I clearly informed during the booking process that cancellation or correction would be restricted in this way. Because I was unable to reach a functioning support channel to address the booking error, I ultimately had to purchase a replacement flight through another provider.
The issue was not only the inability to resolve the booking, but the lack of reliable access to customer support when assistance was needed.
I am sharing this so others are aware of the customer service experience in case they need post-booking support or changes.
16 juin 2026
Avis spontané
Réponse de MemberDeals
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
Flight bookings through MemberDeals.com are fulfilled by our travel partner, Mondee Travel, who handles all post-booking support, including changes and corrections. We understand how frustrating it must have been to encounter difficulties reaching assistance and getting your issue resolved.
Please provide your order number, and we will escalate your case to our partner to have a manager review your situation and reach out to you directly. While changes to flights are subject to airline and fare rules, we want to ensure your concerns are properly reviewed and addressed.
We appreciate you bringing this to our attention and look forward to assisting you further.
Réponse de MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
I felt the bait and switch
I felt the bait and switch. the price was 20 buck less and wouldnt go through. Refreshed the page and they bumped the price!
16 juin 2026
Avis spontané
Réponse de MemberDeals
Please provide us an order number and we will look into your concern.
Awesome and so convenient plus tickets…
Awesome and so convenient plus tickets are discounted. Thanks
15 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
It’s not clear until after purchase…
It’s not clear until after purchase that the ticket has to be used by the same person
14 juin 2026
Avis spontané
Réponse de MemberDeals
Ticket usage requirements can vary depending on the specific product and provider. In some cases, tickets may be non-transferable and required to be used by the original guest, which may not always be fully clear until after purchase.
If you could please provide your order number, we’d be happy to review the details of your booking and confirm the applicable terms.
We look forward to assisting you further.
Definitely got up charged by hundreds…
Definitely got up charged by hundreds of dollars more than going through direct to the company. 1 out of 10 DO NOT RECOMMEND. They also have no way of giving you a better deal once you've already purchased it and then they still charge you a cancellation fee.
14 juin 2026
Avis spontané
Réponse de MemberDeals
Pricing for travel products can vary based on availability, timing, and supplier rates at the time of booking. We understand how frustrating it can feel to see differences when comparing options after purchase.
Additionally, changes or cancellations are subject to the terms and conditions set at the time of booking, which may include applicable fees. That said, we’d be happy to review your reservation in more detail.
Please provide your order number, and our team will take a closer look to ensure everything was processed correctly and see what options may be available.
booking popcess was clear & easy
booking popcess was clear & easy. nothing extraordinary.
14 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate the feedback. Thank you and enjoy.
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