Memorialsdirect Avis 

471
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My brother and I wanted a supplementary plaque for our sister's grave. We viewed Memorials Direct website and chose a Standard 2cm plaque and an accompanying stand. It was easy to fill-in the word... Voir plus

Noté 5 sur 5 étoiles

The Grave Marker was exceptional and we can see it whenever visiting my sister's grave. Thank you, as it came a few days before my sister's funeral and we able to put it in the grave when the service... Voir plus

Noté 5 sur 5 étoiles

The service, that received was outstanding, from the start, I navigated the on line platform with ease. Once I decided, I sourced reassurance of the font size, with a desire to enlarge the personalise... Voir plus

Noté 5 sur 5 étoiles

This is the 2nd order I have made with Memorialsdirect in the last couple of months. I find the website easy to use and the information supplied excellent. The quality of the goods are excellent and o... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Memorials Direct began with a simple, personal problem: we couldn't find a memorial that truly honoured our loved one. Rather than settle, we designed and engraved one ourselves — and that experience became the foundation of the family business we run today. We create personalised granite memorials and tributes to help families remember the people they've lost, exactly the way they want to. Our range includes granite plaques, vases and tablets, engraved photo plaques, teak memorial benches, urns in ceramic, wooden and biodegradable styles, wooden grave markers and crosses, and thoughtful accessories such as artificial flowers, planters and memorial jewellery. Every piece is crafted from premium natural granite and engraved in-house by our own team, so we can offer free personalised gold engraving with no character limits and full control over quality from start to finish. Our approach is simple: fair pricing, honest engraving, and memorials made to last a lifetime. We know that ordering a memorial is rarely easy, so our team offers design guidance every step of the way, along with fast UK dispatch and careful, secure packaging to make sure each piece arrives safely. Based in Sutton Coldfield, Birmingham and delivering nationwide, we've helped create thousands of memorials for families across the UK, and we're proud to be rated 4.9 out of 5 on Trustpilot. Whatever you're looking to create, we're here to help you honour your loved one with care and dignity.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

471 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(471)

331 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dinah

My experience with your company was really good, my requirements were discussed with great respect,patience and understanding.The order was delivered quickly and it was of great quality.I would recommend you 100%

26 mars 2026
Noté 5 sur 5 étoiles

Absolutely brilliant

Was so surprised at the quality of my Mum's memorial plaque. After being quoted a price by the Crematorium, which was extortionate, I looked online and found Memorialsdirect, excellent price, excellent service, presented beautifully and worth every penny. Even got 10% off 1st order. Would recommend without hesitation, BRILLIANT!!

21 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very helpful staff.

I called a few times whilst deciding on the wording for a memorial plaque and each time the staff were very helpful. I received a proof of the design before it was finalised. Delivery was earlier than quoted. A family friend saw the plaque on my dads grave and requested I order one for their late family member aswell. Thank you and keep up the good work.

26 février 2026
Noté 4 sur 5 étoiles

Memorial Tablet

It was exactly what we wanted the only reason I have given you 4 stars is your delivery company I received 3-4 text messages from them stating that the delivery was being delivered the day before and one that said it was cancelled altogether so this made me a bit apprehensive however I thought it would be Friday and as it turned out it was. But appart from that the product is beautiful and have a wee word with your delivery people. Thank you for a great product

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding from start to finish.

What a pleasure to do business with.
As an older person I still have reservations about doing purchases online and went at first to our local stonemason who was very pleasant but his timeline was up to six months and the charges just kept rising with each letter.
I left the stonemason and decided to chance going with memorialsdirect who were giving a delivery in 4 working days.
Not only did it show a graphic of the writing on the stone as I typed it which was fantastic.
True to their word 6 days (4 working days) later it has arrived and it's outstanding, not good, not nice but outstanding.
If your thinking about going with this company don't worry you won't be sorry.
Many thanks to all involved from myself and my family.

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

We have wanted to get a granite memorial vase for our Mum who we lost in 2010, it was only recently we realised you could get them online, so after some searching we came across Memorials Direct, we checked the reviews and they were all 5* and we can see why! We placed our order very late on Sunday night and the most beautifully engraved vase arrived on Tuesday in plenty of time for us to take to the Cemetery for Mothers Day, Jamie we cannot thank you enough it perfectly matched our Dad's Gravestone, we could not be happier Thank you

15 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Thanks Jamie from Memorial direct for…

Thanks Jamie from Memorial direct for making a Granite Islamic Memorial Plaque for my late father.

Top quality and delivered within promised timeframe.

Much appreciated by myself and family

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

The quality of the memorial vase

The quality of the memorial vase and the lettering on the inscription is excellent. The delivery instructions were followed. I would recommend this service. I appreciated the fact they tell you who engraved and packed the vase for delivery.

12 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful pot for grave

Arrived 2days after ordering, looks beautiful, forgot to put lid to flower pot in box ,after informing them of this this arrived 2 days later, very prompt service , would definitely recommend to others x

26 février 2026
Noté 5 sur 5 étoiles

Ordering was very simple

Ordering was very simple, the delivery time of only two working days was fantastic.
The quality is second to none and it will be a lovely tribute until a headstone is in place.
Highly recommended.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

A Memorial Created with Care and Dignity


Memorials Direct
I initially contacted Memorials Direct after another company had let my family down badly. In hindsight, that unexpected change proved to be fortuitous for my family.
From our very first communication, Jack and the team at Memorials Direct were truly par excellence. They could not have done more for my family and me during such an emotional and challenging time.
Creating a plaque that honoured my mother’s memory was always of paramount importance, and the team approached this responsibility with great care and sensitivity. From the initial design stage through to the final piece, we were consulted at every step. We were encouraged to review the design carefully, and any amendments we requested were thoughtfully incorporated until everything felt exactly right.
For the portrait on the plaque, we chose the porcelain option rather than an engraved image, as it allowed for colour and provided a beautiful and accurate likeness of Mum.
We also selected the Tree of Life design, which felt especially meaningful to our family, along with the matching gold memorial vase. Together, these elements created a plaque that is both elegant and deeply symbolic.
The final result was truly beautiful. The impact of the design and the craftsmanship exceeded our expectations.
The timeline was carefully managed and everything was completed exactly when promised, which was greatly appreciated given our circumstances.
My family and I wholeheartedly recommend Memorials Direct to anyone seeking a bespoke memorial created with professionalism, compassion and exceptional craftsmanship.

29 janvier 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus