Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (LinkedIn, Twitter, Facebook, TikTok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you!


Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

6 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

My experience with NextUpgrad was…


My experience with NextUpgrad was disappointing due to concerns around workplace professionalism, transparency, and office culture. In my opinion, favoritism and office politics sometimes appeared to influence work distribution, opportunities, and the overall work environment.
I also observed situations where professional boundaries did not always feel clear, and some employees seemed uncomfortable due to workplace dynamics or pressure, which may have affected their professional experience. At times, it felt like refusing certain social interactions could impact workplace treatment or opportunities. In my opinion, members of the management team, including Anurag, Monil and Ankit were part of the workplace environment where these concerns were raised but did not appear to adequately address them.
There were also concerns regarding accountability, task ownership, reporting transparency, and overall professionalism. A healthy workplace should encourage fairness, respect, transparency, and equal treatment for all employees.
I hope management takes employee concerns seriously and works toward building a more professional, transparent, and supportive workplace culture.

23 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible Experience – Unethical Billing & No Support

Mention fraudulently charged my card for a canceled subscription and completely ignored my support requests.

I canceled our yearly plan on time, but they still charged us for the next year. Mention falsely claimed we never canceled and refused to issue a refund.

For weeks, I tried contacting support—no response or false claims. Even after disputing the charge with my bank, Mention misled them, denying my cancellation despite clear proof.

⚠ Avoid Mention at all costs. If you ever need to cancel, expect to be ignored and charged anyway.

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

The worst support I've ever experienced

I've been using the tool for 2or 3 years now, for different projects and companies. Must say, it finds some alerts and fails with others. If you have a company name that's also a common word, you'll face a lot of difficulties.

And my personal suggestion - never, never turn to their support team. It's an absolute waste of time.
Check guides, experiment yourself, you might figure it out. The support team will only get you upset and you'll feel yourself the most unvalued customer ever.

Here's the reply I got after writing to them for a month or so:
"For the time being, it is not something the team will focus on at this time". - the reply I get for the bug fix I asked. There's more text - but this sentence has the main point.
Ok, if you are not able to check it now, tell me when and what to expect. I've explained the issue several times. All I got long meaningless replies and no help.
My rating is for the support team. You, guys, should immediately do something with this kind of treatment for your customers. Thank you

3 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

Nothing for long-term: Expect prices to skyrocket quickly and they will kick you out without any warnings

I was one of the early adopters of this service. I didn't use it often but once or twice a year I logged in to do some keyword research. During my last login I realised Mention.com had moved my account from my paid plan to a free plan. When I emailed them and asked why is that, they replied "this has been decided internally and I could choose one of the new plans". So without any warning or regret they kicked me out and now ask for more than 20x (!!!) the monthly price I paid before. This is ridiculous! I regret my loyalty to this service for so many years and supporting them with over 1000 EUR over the years.

5 mai 2020
Avis spontané

L’expérience Trustpilot

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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