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Lisez les avis des autres

Noté 5 sur 5 étoiles

Meowtel's site is extremely user friendly and contains everything one needs to access for booking a pet sitter. Sections for communicating with the sitter, photos & descriptions of sitters covering th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Anytime we need to leave for a long trip, this app makes it so easy to find a great sitter that we trust. The sitters on this app are professional and loving. We've had bad experiences finding people... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Renee has been an outstanding pet sitter since day one. It is easy to reserve her services through the Meowtel app, and easy to communicate with her as well. We have hired her multiple times over the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Meowtel when I was going out of town for an extended period of time and while I was nervous about hiring someone online, the sitter we chose was great. She was so sweet and my cats really liked... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garde d'animaux de compagnie
  2. Animalerie

Écrit par l'entreprise

We help cat parents book a trusted & insured sitter near them. It's free to search for a loving cat sitter near you!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

701 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(701)

75 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Meowtastic

We have been using Meowtel since 2020 when we had to travel out of state due to a sudden death in the family. We have experienced the best care for our cats. We have been having Tina cat sit, for the last 3 years and we highly recommend her. We love getting the updates and photos of our fur-babies.

25 mars 2025
Avis spontané
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Réponse de Meowtel

Meow there michaelsmommy jrb! Thank you so much for your heartfelt review! We're honored that Meowtel has been a part of your journey since 2020, and we're so glad to hear that Tina has been providing excellent care for your cats over the past three years. It means a lot to us that you’ve had such a positive experience, and we’re thrilled that the updates and photos have helped keep you connected with your fur-babies while you're away. We truly appreciate your recommendation and look forward to continuing to support you and your kitties in the future!

Noté 5 sur 5 étoiles

Would highly recommend!

I had such a great experience with Meowtel! The sitter I found provided excellent care - she was kind, great with my cat, and followed my instructions perfectly. She also sent detailed updates (with adorable photos). I will definitely use her (and Meowtel!) again!

29 mars 2025
Avis spontané
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Réponse de Meowtel

Meow there Elise! Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with Meowtel and your sitter.. We are purrleased to be of service and look forward to caring for your kitties soon!

Noté 5 sur 5 étoiles

Meowtel's vetted and professional…

Meowtel's vetted and professional sitters give us untold piece of mind with our cats and home. Our cat sitter went the extra mile on countless occasions and really takes care of all the details. Most importantly, we always come home to happy and healthy cats.

19 mars 2025
Avis spontané
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Réponse de Meowtel

Meow there, David! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Noté 5 sur 5 étoiles

A great experience

Meowtel and my cat sitter were easy to interact with and had my cat’s needs and wants at the center of their work. Would definitely use my sitter again, or if she wasn’t available, I would trust someone else from Meowtel.

12 mars 2025
Avis spontané
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Réponse de Meowtel

Hi there, D! Thank mew so much for the review! We are pleased to be of service and look forward to caring for your kitties soon!

Noté 5 sur 5 étoiles

Mercedes made my trip possible

Mercedes my pet sitter made me feel so comfortable leaving my kitties (my boys).
She was confident and very calm with my ferrel boy. She came over before I left and met both boys. Which involved her laying on the floor and sticking her arm under a chest giving Maco a treat and letting him smell her. First day she sent me a picture of Maco out from under his chest and eating treats. My other boy just loved her and couldn't wait to play with the laser. With a few days my ferrel boy was sitting on the couch with her eating treats next to her. I know that I can leave town now and my boys will be loved and taken care of. The pictures and videos every day were the best

15 mars 2025
Avis spontané
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Réponse de Meowtel

Meow there Miriam! Thank you so much for your kind words! We’re so happy to hear that Mercedes made you feel comfortable leaving your kitties in her care. We’re so grateful for your trust, and it’s great to hear that you can now travel with peace of mind knowing your boys are loved and well cared for. Thank you again for sharing your experience!

Noté 1 sur 5 étoiles

I cancelled within an hour of making a…

I cancelled within an hour of making a reservation. It was impossible to get a refund back to my original payment method. Instead, Meowtel put it into my account balance. I kept trying to click on different links. There was no refund account section with an option to put the amount back onto my credit card.

The one and only time I will ever book with this company.

It sucks to have to spend this much time for something that should take 2-3 minutes. Now I have to call them back. Impossible to figure out. The site is confusing, not at all user-friendly.

Yuck.

20 mars 2025
Avis spontané
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Réponse de Meowtel

Hello Denny! Thank you for your feedback. We're truly sorry to hear about your frustration with the refund process. To clarify, refunds are automatically issued as credits to your Meowtel Account Balance; however, you can easily request a refund back to your original payment method by selecting the "Refund Balance" button on your Transactions page.

Thank you again for sharing your thoughts, and we appreciate your patience.

Noté 5 sur 5 étoiles

Finally traveled without being worried

Diane with Meowtel, made it possible for us to travel without being worried about our kitties. We have one who deals with stress induced cystitis and she requires medicine daily. Diane was amazing! We receive pictures each visit and great messages about the kitties and any updates. I will definitely use her again and highly recommend the service.

9 mars 2025
Avis spontané
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Réponse de Meowtel

Meow there, Melissa! We're so happy to hear that you had a great experience with Diane. We'll see you on Meowtel soon!

Noté 5 sur 5 étoiles

We LOVED Jen

We LOVED Jen! She took such incredible care of our senior kitty Duke. She gave him two medicines a day and spent a lot of quality time with him as well. She sent us pictures every day and was very kind and thoughtful. She even helped us by taking our trash in and out. We rate her 10000000/10 and will for sure hire her again.

8 mars 2025
Avis spontané
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Réponse de Meowtel

Meow there Jenna! Thank you so much for your wonderful feedback! We’re so happy to hear that Jen took such great care of Duke and went above and beyond to make sure he was comfortable and well cared for. We are pleased to be of service and look forward to caring for Duke soon!

Noté 5 sur 5 étoiles

My cat sitter

My cat sitter, Mary Beth, was wonderful. She sent me photos and detailed reports every visit. My senior cat is shy and needs special attention and Mary Beth was patient and caring with her. I like that Meowtel specializes in cats, as most services are for dogs. I will definitely use Meowtel and Mary Beth again!

1 mars 2025
Avis spontané
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Réponse de Meowtel

Meow there Janis! We’re so happy to hear that Mary Beth took such great care of your senior cat and provided the attention she needed. Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitty soon!

Noté 5 sur 5 étoiles

Reliable site & service

Been impressed in all respects

21 janvier 2025
Avis spontané
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Réponse de Meowtel

Meow there, Eric! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Noté 5 sur 5 étoiles

Purrfect App for In-Home Cat Care

My husband and I have been using Meowtel for the past year and a half now. The app is easy and straightforward to use. It has all the features you need like the ability to message your sitter, post and read reviews, and update your and your kitty’s information. The only feature I would add is the ability to modify an existing reservation…like shorten and/or extend it.

20 janvier 2025
Avis spontané
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Réponse de Meowtel

Hi Katy,

Thank you for being a loyal Meowtel user for the past year and a half! We’re so glad you find the app easy to use and appreciate its features. In regards to being able to modify, you can always modify your reservation to shorten or modify it up until the final day on the reservation. If you ever need assistance with modifying, please don't hesitate to give us a call! We appreciate your support and look forward to caring for your kitties again!

Noté 5 sur 5 étoiles

Great App

Great App. Let´s you find a cat sitter easily, and also allows for the management of the reservation as it is happening. Have used the app about 4 times, all cat sitters have been excellent.

8 janvier 2025
Avis spontané
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Réponse de Meowtel

Hi Juan,

We're so glad you’ve had a seamless experience using Meowtel and that all your sitters have been excellent. It’s great to hear that the app makes managing your reservations easy and stress-free. We'll be here when you need us again!

Noté 5 sur 5 étoiles

She cared about my cats

The sitter was meticulous in taking notes and following through. She sent great photos at every visit, and was so pleasant. I trust her completely.

1 janvier 2025
Avis spontané
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Réponse de Meowtel

Hi Priscilla,

Thank you for sharing your experience! It’s wonderful to hear that your sitter’s attention to detail, thoughtful updates, and kind demeanor gave you complete trust in her care. We love knowing that your cat was in great hands! We’d be honored to assist you again in the future.

Noté 5 sur 5 étoiles

Meowtel makes it so convenient to find…

Meowtel makes it so convenient to find a great cat sitter. I’ve used them for my last few vacations and I have so much more peace of mind when I’m gone.

10 janvier 2025
Avis spontané
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Réponse de Meowtel

Hi Cheryl,

Thank you for your kind words! We're so happy to hear that Meowtel has made finding a great cat sitter easy and stress-free for you. Knowing that you can enjoy your vacations with peace of mind is exactly what we strive for! We look forward to helping with your future cat-sitting needs.

Noté 5 sur 5 étoiles

I was a little skeptical using Meowtel…

I was a little skeptical using Meowtel though it was recommended by my vet. I was hesitant permitting a stranger access to my home. But at Christmas boarding places were full. My fears were unfounded as the caretaker was excellent: even adding an extra visit on her own initiative. I would not hesitate to use them again.

23 décembre 2024
Avis spontané
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Réponse de Meowtel

Hi Tom,

Thank you for giving Meowtel a chance, especially during the busy holiday season! We completely understand the initial hesitation, and we’re so happy to hear that your sitter provided excellent care and even went above and beyond with an extra visit.

It’s wonderful to know that we could ease your concerns and provide a positive experience for both you and your cat. We’d love to assist you again whenever you need us!

Noté 5 sur 5 étoiles

Bobbie is great

Bobbie is great! I must say I am impressed, especially since my cat is usually shy, but he got familiar with Bobbie right away. Bobbie followed all the instructions and treated my cat well (changing his water, giving him treats, etc.). She played with him, and he liked her, which is very important to me.

I even had to add one more day to my reservation because my cat liked her so much. There was a snowstorm during my reservation (1–2 days), but Bobbie still came to take care of Ollie. I really appreciate her dedication!

In addition, kudos to Meowtel! This was my first time using the service, and I’m sure I’ll use it again. My reservations were during the holidays, around New Year's, so it was a bit difficult to contact my cat sitter at first. I reached out to Meowtel, and they got in touch with her right away. They kept communicating with me to ensure I was comfortable and that everything was going smoothly with my reservations and other requests.

4 janvier 2025
Avis spontané
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Réponse de Meowtel

Hi Tony,

Thank you so much for your kind words! We're thrilled to hear that Bobbie made such a great impression on both you and Ollie—especially since he's usually shy. It sounds like they built a special bond, and we love knowing that Bobbie’s care, attentiveness, and dedication (even through a snowstorm!) made a difference.

We also appreciate your shoutout to our Meowtel team! Ensuring a smooth and stress-free experience for both you and your cat is our top priority, and we’re so glad we could assist you during the holidays.

We look forward to seeing you and Ollie again!

Noté 5 sur 5 étoiles

Meowtel has been so helpful, and their customer service is amazing.

Meowtel has been so helpful for me. The pet sitters I’ve used were wonderful. It was the only site where I could find someone who is highly trained in taking care of a cat with special needs. I was especially blown away by their customer service. I closed my account when my cat died. I didn’t realize that my refund from a booking had to be done via the site/app. I contacted them, and they were very responsive and incredibly kind. Several days later I received a huge sympathy bouquet. Took me by complete surprise. I thought they were a NYC-based company, and that’s why I got a personalized response, but Meowtel is all over the country! I highly recommend them.

18 décembre 2024
Avis spontané
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Réponse de Meowtel

Hi Elise,

Thank you so much for sharing your thoughtful and heartfelt experience with Meowtel. We’re so grateful to have been able to assist you and your special kitty during such an important time. It truly warms our hearts to hear how much you appreciated the care and kindness from our sitters and team.

We’re deeply sorry for the loss of your beloved companion and hope the bouquet and support brought a bit of comfort during such a difficult time. Your recommendation means the world to us, and we are honored to have made a positive impact in your journey.

Please know that if you ever decide to welcome another sweet kitty into your life, we’ll be here waiting to provide for you!

Wishing you all the best!

Noté 5 sur 5 étoiles

We were very happy with our cat sitter

We were very happy with our cat sitter. Our sitter fed the two cats, cleaned up after one of the cats, watered our indoor plants that needed watering.
Elyse did a great job!
Thanks Meowtel.

29 décembre 2024
Avis spontané
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Réponse de Meowtel

Hi there, Tom! We're puuurrleased to learn that your sitter, Elyse, did a great job! We look forward to caring for your kitties soon!

Noté 5 sur 5 étoiles

Honest Company with Reliable Cat Sitters

We've been booking with Meowtel for about three years and in three different cities. Each time, our experience has been very positive. The sitters have all been responsive, reliable, and obvious cat lovers. I appreciate the free meet-and-greet and key drop and I love the detailed updates with photos. I know my cats will always be in good hands when I'm out of town.

Once, Meowtel had to cancel one of my reservations because the sitter hadn't met the company's standards of conduct. Meowtel made it very easy by adding a credit to my account and helping me rebook. I appreciate their transparence and feel that they are an honest and trustworthy company.

29 novembre 2024
Avis spontané
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Réponse de Meowtel

Hi, Audrey! Thank you so much for your glowing review! We’re purrleased to hear that you’ve had positive experiences with our sitters across different cities. Your trust in us means a lot, and we’re glad we could assist you when there was a need to reschedule. We strive to maintain high standards and transparency. We look forward to continuing to care for your beloved cats in the future!

Noté 5 sur 5 étoiles

Very satisfied with the Meowtel platform

We have used Meowtel for several years how and always had a wonderful experience with their pet sitters. Most importantly, the Pet Sitters we have used (3 different ones so far) have been very reliable, punctual, and great with our cats. Furthermore, the platform gives us peace of mind that an alternative Pet Sitter will be arranged if something happens that prevents the one we booked to come to the house. We are very happy with the platform and their service providers.

17 décembre 2024
Avis spontané
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Réponse de Meowtel

Meow there, Anton! Thank you so much for your kind words and for being a loyal Meowtel customer! We’re thrilled to hear that you’ve had wonderful experiences with our cat sitters and that their reliability and care for your cats have brought you peace of mind. We strive to ensure our platform provides the support you need, especially in unexpected situations. Your satisfaction means the world to us, and we look forward to continuing to serve you and your kitties again soon!

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