Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Meowtel's site is extremely user friendly and contains everything one needs to access for booking a pet sitter. Sections for communicating with the sitter, photos & descriptions of sitters covering th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Anytime we need to leave for a long trip, this app makes it so easy to find a great sitter that we trust. The sitters on this app are professional and loving. We've had bad experiences finding people... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Renee has been an outstanding pet sitter since day one. It is easy to reserve her services through the Meowtel app, and easy to communicate with her as well. We have hired her multiple times over the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used Meowtel when I was going out of town for an extended period of time and while I was nervous about hiring someone online, the sitter we chose was great. She was so sweet and my cats really liked... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garde d'animaux de compagnie
  2. Animalerie

Écrit par l'entreprise

We help cat parents book a trusted & insured sitter near them. It's free to search for a loving cat sitter near you!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

701 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(701)

75 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Cat Sitter Review

Cat Sitter Review

I began my process with Meowtel a few weeks ago. I initially downloaded the app and answered a few questions, and then took a break for a bit to consider if it was the right choice for me. I’d been looking at a few other apps (such as Rover) and the experience sounded overwhelming. As a graduate student who recently left FT work that was emotionally demanding, I wasn’t sure I would be up for the pet-sitting experience I was reading about. Up until this point, I’d mostly done pet sitting for trade purposes with low-income families.

Ultimately, I circled back to Meowtel. I figured I should start with animals I know best (cats) and get a feel for what might be a less-trafficked app.

I was pleasantly surprised that they required a minimum of 2 references and a background check, as it signaled to me that the safety of the cats was being prioritized. It also made me think that cat parents would prefer the app over other options. I was shocked that there was a virtual interview, too — I’d never heard of something like that for apps such as these. It again increased my confidence in signing up with Meowtel.

The interview was brief but pleasant. I thought that I would need to wait a few days to hear back, but I was approved at the end of the interview. The interviewer then walked me through how to add photos and access my calendar on the app, which was a very kind addition.

All in all, from the time I became serious about the process to the time I received my first booking, the process took maybe 4-5 business days. Is this much longer than I anticipated? Yes. Does that bother me? Nope, not in the slightest. I’ve had enough life experience to know what people are capable of; making sure people feel comfortable and safe with me is very important to me! Knowing that I will be going in to these client relationships with safety already established eases me.

It did occur to me to wonder if the folks who are looking for cat sitters also had a background check or a virtual interview completed. I think having the option for folks to have this done in exchange for a check mark, or something to signal additional safety to a sitter, would be beneficial.

As of now, I have a few bookings in place for next week. We’ll see how it goes! So far I am enjoying/appreciating my experience.

19 décembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Meow there, Laurel! Thank you so much for sharing your experience with Meowtel! We truly appreciate your thoughtful insights and are delighted to hear that our emphasis on safety, including the background check and virtual interview, has provided you with the confidence to embark on your pet-sitting journey. Your commitment to ensuring a safe and comfortable environment for both cats and their parents resonates with our values. We wish you the best with your upcoming bookings and hope you continue to enjoy your experience with us!

Noté 5 sur 5 étoiles

Wonderful experience with Kelly

I felt better after meeting Kelly before going on vacation. Kelly was great with Oslo and he enjoyed her company. I will recommend to friends and will use Kelly again.

27 novembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Hi there, Jessica! We're so puuurrleased to learn that your sitter, Kelly, was ameowzing! We look forward to caring for your kitties soon!

Noté 5 sur 5 étoiles

Excellent Pet Care Providers & Easy to Work with Meowtel

It's easy to find pet care providers and reassuring to know that all providers have been carefully vetted. Our kitty has received wonderful care from the same provider on two separate occasions, and we've been extremely satisfied with her. Meowtel is great to work with to get the care that our pet needs.

15 décembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Meow there, MZL! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

Noté 5 sur 5 étoiles

Easy, Peace of Mind, Happy Kitties

Meowtel helped us secure a wonderful kitty sitter when we moved to a new area. She is absolutely great, and the Meowtel site makes it so easy for us to see her availability and book her time. We also have peace of mind that if she's unavailable (which hasn't happened yet), we can find a backup sitter on Meowtel.

29 novembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Meow there, Annie! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Noté 5 sur 5 étoiles

First time user on this service and we…

First time user on this service and we are very pleased
We were afraid to go away for the Thanksgiving holiday because of our 6 month old kitty
We met with Suzanne from the service and knew we were in good hands
She did a great job with lots of contact
We highly recommend Meowtel!

27 novembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Hi Glen! Hearing that Suzanne was such a purr-fect sitter for your kitties makes our day! We look forward to helping out again when you need us.

Noté 5 sur 5 étoiles

Every visit is a 10/10

Every visit is a 10/10. The care, love and companionship that Amy shows our babies is unmatched. We are so grateful for all of the detailed updates and pictures. Amy understands how much we miss and love our babies and she she does everything she can every visit to make sure we are well informed (she even tells them everyday how much we love and miss them). The playtime she ensures she gives them allows them to stay active while we are away. Amy is the best and definitely is something she loves. We could be more thankful for her.

1 décembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Hi there, Akemi! We're puuurrleased to learn that your sitter, Amy, was ameowzing! We look forward to caring for your kitties soon!

Noté 5 sur 5 étoiles

Customer service was patient beyond belief and…

Chelsea was patient beyond belief and very understanding when helping us get a new pet nanny set up with short notice during a busy holiday season. Our scheduled pet nanny had a change to her schedule, and that meant she wasn’t going to be available. I was PANICKING, but Chelsea sprung into action and made sure we got set up with complete coverage. Cannot say enough good things about this experience.

25 novembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Meow there EVictor! Thank you so much for your kind words! We're thrilled to hear that Chelsea was able to step in and provide the support you needed during such a stressful time. We know how important it is to have reliable care for your pets, especially during the busy holiday season, and we're so glad we could help turn things around. Your trust means the world to us, and we’re always here to ensure you and your pets are well taken care of. Thank you for sharing your experience!

Noté 5 sur 5 étoiles

Amazing

Amazing. Satisfied. I highly recommend the service.

9 novembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Meow there, Roy! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

Noté 5 sur 5 étoiles

Trustworthy, Professional.

The company vets the people it hired and is insured just in case. The website was easy to use and found me THE NICEST Local Lady to come and watch my babies while my husband and I went out of town. One of our cats needed medicine (pills) so I really wanted to find someone with Vet experience. She was professional, great communicator, my cats loved her; I can’t say enough wonderful things about my sitter and our experience with Meowtel. Having a company you can trust is super rare so thank you for providing this service! Will use again, keep it up!!

24 octobre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Thank mew so much for this purr-fectly wonderful review, Regina! We’re thrilled to hear that our trusted sitter gave your fur-babies the love and care they deserve while you were away, and it sounds like she truly went above and beyond with her experience and professionalism. Knowing you could relax, knowing your kitty with special needs was in such capable paws, makes us so happy. Thank you for choosing Meowtel and for trusting us with your precious little ones! We can’t wait to help you again whenever you’re ready for your next adventure!

Noté 5 sur 5 étoiles

Meowtel will be my first choice always

Kristin from Meowtel provided my cats with quality care and kept in contact with me the whole time. I was able to enjoy my vacation because I trusted her and was not worried.

26 octobre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Thank mew so much for sharing your experience! We’re thrilled that Kristin’s top-notch care and constant updates let you fully enjoy your vacation with peace of mind. Knowing you could relax without any worries about your kitties means the world to us! See you on Meowtel soon!

Noté 5 sur 5 étoiles

easy to use, well vetted sitters

I adopted my cats in late 2019, and once the pandemic hit I was basically the only person they knew and they were used to having me around all the time, so four years later when I finally couldn't put off traveling any longer, I was super anxious about leaving them in someone else's care. I stumbled on Meowtel, and found the website easy to use and polished in a way that just made me feel like they knew what they were doing. The sitter profiles and reviews made them feel like real people, and Meowtel's protocol sits in the right place for me between standardized-for-accountability and flexible-for-my-own-needs, whereas a different service I considered had a key protocol that simply wouldn't work for my apartment building. I've hired two sitters through Meowtel, quite different from each other in personality, who were both great with my cats and very responsive with me. I have friends who would cat-sit for me and I get that that works best for plenty of people, but if a new cat owner asked me what they should do the next time they travel I would probably recommend Meowtel.

22 octobre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Thank mew so much for sharing your thoughtful experience, Kris! We know how tough it can be to leave your kitties, especially when they’ve only known you as their go-to human. We're delighted that Meowtel gave you peace of mind with easy-to-use features, real sitter profiles, and protocols that fit your needs. It sounds like your sitters really stepped up to make your travels worry-free and kept your cats happy and comfy. We truly appreciate the recommendation, and we’re so glad to be here for you and your fur family!

Noté 4 sur 5 étoiles

I tried to apply

I tried to apply. I didn't know how rigorous the process was. I didn't see the warning and just started filling out the application .

My two detailed references where not professional enough and I decided not to ask someone else to do yet another reference. I also couldn't make the resume deadline because I was traveling. I couldn't access the sample resume, I don't have Linkedin. I don't have a resume ready because I had one job for 36 yrs and I am now retired. Be prepared to submit professional not personal references and have a resume ready.
Having 40 yrs experience with cats, fostering cats, able to pass a background check, and 3 years with TrustedHousesitters with 30 excellent reviews is not enough.

6 novembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Hi Ann, thank you so much for sharing your feedback with us. We understand that the listing submission process can feel detailed, and we truly appreciate the time and effort you put into applying.

At Meowtel, we take great care in our vetting process because our clients trust us with their beloved cats and their homes. While we don't require a resume, we do ask for two professional references, as mentioned on the reference submission page, to confirm your experience with cat care and your reliability in a professional setting. This helps us ensure that all our sitters meet the high standards our clients expect. We strive to be flexible with our candidates by offering options like adding a third reference, but we understand you chose to withdraw your submission instead.

We're sorry we won't be moving forward together, but we genuinely appreciate your interest in joining Meowtel. Wishing you all the best, and thank you again for your time.

Noté 1 sur 5 étoiles

If you try to work with them

If you try to work with them - prepare to wait 1-2 months for an interview, and this interview is conducted by sneaky/snakey people who already decided if you fit or not before you even answer the 1st question.

Happy to leave them a 1 star review, they totally deserve it, and I will never change it.

30 octobre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Hello Arie, thank you for your feedback. We understand it's disappointing not to be approved to become a Meowtel sitter, and we appreciate the time you invested in submitting your profile for approval. At Meowtel, we aim to match sitters who align with our mission to help cats and their parents live their best lives. While it wasn't the purrfect fit this time, we'd love for you to try again in 12 months and encourage reviewing our Meowtel Listing Submission Guide to strengthen your chances in your next attempt. Meanwhile, we wish you all the best in your pet care endeavors.

Noté 1 sur 5 étoiles

I had a horrible experience with this…

I had a horrible experience with this predatory app. Payments are a nightmare. Unexpected charges and fees make it like you need a lawyer before using the app!

16 septembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Hi Janet, Thank you for sharing your feedback. We’re genuinely sorry to hear that you had a negative experience with Meowtel, as we always aim for transparency and a seamless experience for our users.

We’d like to clarify that any fees associated with booking through Meowtel (including visit rates that sitters choose themselves) are fully disclosed before any reservation is confirmed. Our goal is to ensure that there are no surprises for our clients, which is why we make sure that all pricing details—including service fees and sitter rates—are clearly displayed during the booking process.

Our Trust & Insurance fee, which is outlined on our FAQ page and one of the most competitive in the market, ensures that we can continue to support our sitter community while providing quality care for cats and peace of mind for owners like yourself. We strive to be fair and upfront about our pricing, and we're always here to answer any questions or clarify any misunderstandings.

We understand that every platform is different, and we respect your decision to choose what works best for you, even if that is not us.

Noté 5 sur 5 étoiles

Our experience with Justine was just…

Our experience with Justine was just fantastic!
We will use her every time.
Website is very easy to use with scheduling and billing.
Soooo great!

21 août 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Meow there, Partricia! We're so happy to hear that you and Justine had a great experience. We'll see you on Meowtel soon!

Noté 5 sur 5 étoiles

Bri was so wonderful with our 3 cats

Bri was so wonderful with our 3 cats. She’s an experienced caregiver and I felt very comfortable leaving my cats in her care. This was such an easy experience and we will definitely be using Meowtel again.

15 septembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Meow there Janet! Thank you so much for your kind words! We're thrilled to hear that Bri provided such excellent care for your cats. It’s great to know you felt comfortable leaving them in her hands. We look forward to caring for your kitties soon!

Noté 5 sur 5 étoiles

Meowtel is a wonderful service

Meowtel is a wonderful service. There is always a place or service for dogs but this is for cat lovers only. The sitter is professional, goes above and beyond and my cat sometimes likes her.

12 septembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Hi there, Kimberly! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

Noté 5 sur 5 étoiles

I recently went on vacation and had…Charles went above and beyond

I recently went on vacation and had Charles come in for 5 days. He was wonderful with my, Sophia and went above and beyond to make her feel comfortable. The entire process was easy and the value was exceptional. I would recommend Meowtel, and specifically, Charles, to anyone. Great job and thank you!

16 septembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Meow there Robert! Thank you for your fantastic review! We’re so happy to hear that Charles took such great care of Sophia and made her feel comfortable. It’s wonderful to know that you found the process easy and the value exceptional. We truly appreciate your recommendation and your kind words. We look forward to caring for Sophia soon!

Noté 5 sur 5 étoiles

Stress free Vacation

The ease of using the app was a big plus for a first timer. The sitters they showed in my area were all great, very good bios. My sitter was wonderful. My cat is 19 yrs old and needs meds twice a day and she took care of everything. My daily communication with her was great, pictures & comments. Because of Meowtel and my pet sitter, I had a great, stress-free vacation.

4 septembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Meow there Sandy! Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with our app and your sitter. It’s fantastic that your sitter was able to provide the care your 19-year-old cat needed, along with regular updates. We’re glad we could help you enjoy a stress-free vacation! We look forward to caring for your kitty soon!

Noté 5 sur 5 étoiles

The company is so much better than…

The company is so much better than Rover! I love the purr-sonalized content towards cat lovers! The app is very easy to use and very dedicated to kitties first!

8 septembre 2024
Avis spontané
Logo de Meowtel

Réponse de Meowtel

Hi there, Stefanie! Thank mew so much for the review! We are purrleased to be of service and look forward to caring for your kitties soon!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus