Meraboiler Avis 

Mera.boiler team was professional and despite being an emergency mid evening... They responded to the call and attended the scene and evaluated the situation.

Had a small hiccup with the new boiler causing frostiness in the house for 24 hours extra but the team was superb and delivered.

Many Thanks

Zain

I have used Mera Boiler for the first time and the experience was simply amazing. The workmanship of the boiler engineers Malkeet & Manpreet was great. The job from start to finish was smooth. Survey done by Junior and then Kam & Lisa helping with the admin and the engineers installing the boiler and the tank was commendable and with high standards. Gurpreet the director giving advise and inputs on technical details of the tank and Lisa following up at the end of each day about the work was very good service.

Thank you all for the great job you guys have done.
I will definitely recommend your services and look forward to do business again in the future.

I used Mera Boiler for the first time and the experience was amazing. The workmanship is 10 out of 10 and they provided me with excellent customer service. I am admittablely a fussy customer and Steve and the team adhered and accommodated all of our requests. The job was done to a high standard with high quality products used. It was a smooth experience from start to end - dealing with Amit in the sales team, Steve and the Engineers on the day of installation, to Lisa with the aftercare follow up call.

Mera Boiler, Steve, Engineers, Amit and Lisa - Thank you for the great job you guys have done. I will be recommending you to all of my family and friends.

Very happy with their service. My boiler was not working on a Sunday morning. Called them & they resolved the issue over telephone.
Highly recommended

The engineers attended to install a new boiler that worked perfectly over 1month ago.
However, they damaged my kitchen sliding door( where they ran a pipe through it, so it doesn't close) that keeps heating in the sitting room, left a very big hole on the floor where the former pump was and never returned.
One of the staff came to the property 1 week later to inspect the good working boiler and agreed that it was a shady job done to its sorroundings and promised to call back within the week.
However, I called them after the week had expired to be told nobody has done anything about my information and that I someone will call me back before 6pm. I called back another week after only to be spoken to in the most rude manner to say there isn't anyone that is dealing with it and I should call back on Monday.
The door damaged was installed to Keep heating in my property not letting it escape etc. And I was spoken to in the most rude manner asking me "well the boiler is working isn't it?" My house is absolutely freezing even though the boiler is on full blast etc. Absolutely appalling staff,very rude and condescending people. They are just after the money and any damage done can wait till forever... I shouldn't keep calling to finish the job. Do not use them if you don't want your property damaged and be spoken to in the most ridiculous manner. Absolutely rubbish service!!
By the way, I am still waiting for the work to be done and also a call back till today!! Ridiculous.

Update: Following the reply just sent by Meraboiler... Just to let you all know that it is an absolute lie because they told my landlord 2weeks ago that they will call me 2weeks ago and NOT EVEN 1,PHONECALL HAS COME THROUGH TO ME.
2. THE landlord has absolutely NO IDEA what they are doing because he still asked if Meraboiler has come to the property since 2weeks ago...
The reply is absolutely BOGUS AND ABSOLUTE LIE. THEY ARE NOT DOING ANYTHING AND DO NOT HAVE ANY COMMUNICATION GOING ON.
BEWARE OF THEM!!! ABSOLUTE LIARS AND USELESS SERVICES!!!

Update Following your last reply:
I forwarded your last comment to the landlord and he was shocked that you said "you are working on the landlord's instructions". Can I advise you to stop adding more bogus lies to your narrative because you told him that you will sort it out and that he should tell me to remove my review online which he absolutely refused to do so. He further told you that the reviews will stay here until you sort it out.
Your responses to this review only makes your company bad and not trustworthy.
I still have A great big gaping hole on my floor and a destroyed door. Just to let you know that the Landlord DOESN'T LIVE at my property, I DO!
People please beware of them!!!!!

The whole process was very easy - from ordering our new boiler to getting it installed, the staff were very friendly and informative. Raja and Raman did an exceptional job at fitting our new boiler and they were very helpful along the way. Everything was installed with such ease and they ensured they left the house looking as it did before they started the work! They provided such a professional service and were friendly and approachable, we really appreciated how efficiently they carried out their job. Overall amazing service and high quality products - all calls were always answered in a timely manner, high quality customer service!

Meraboiler has been a smooth and professional experience from the start to finish. Product information was valuable with the survey. Admin was helpful. The installation team Raman and Raja were fun, experienced, patient and very informative about the product and installation. I would definitely recommend Meraboiler to anyone.

Amazing, professional job by Mera Boiler. The engineers Raman and Raja were very pleasant, professional and did an excellent job with the new boiler installation (including the clean up at the end). Amit from the sales and customer service was also very helpful from initial enquiry, boiler selection to arranging urgent installation. Highly recommended

I paid £3,350 for a new boiler. Mera boiler left it so it won’t turn off. Now they want another £400 plus vat so I can switch it on and off using the controls! They won’t fix it unless I pay upfront, of course. I will have to pay someone else to do the job and sue them for the cost plus expenses.

We had Our 3rd annual service done in October 2020 the engineer did not clean the filter and left ..when I call the Customer service they are not Very helpful. I need my boiler to be service and run smooth. Still waiting to get it done ..unprofessional..regret

This was the 5th boiler this company has fitted for me. It is now my only place of choice when I need a new boiler in any of the properties I manage. The new boiler was fitted as promised on time. Excellent neat job.
Good polite fitters. Competitive pricing too.

Still awaiting a response from this company. I have never seen a company run by such people in my life.

Still awaiting compensation and a response.

Horrible experience and no reply to emails.

Fantastic service. Spot on with prices. The team who came to instal the boiler were very supportive and friendly. Office staff is always ready to talk and assist for any queries. 5 star and would recommend.

Great service from Meera boiler
Very knowledgable engineer and left our flat as they found it

Mera boiler, they installed my combi, very good and great afterservice. Highly recommended.

Customer service is very good and they are very attentive, quick to answer calls and they answer all queries to help in the best way possible. Our boiler was fitted 2 days after being given a quote and they did an amazing job. I would definitely recommend Mera boiler!

Job was done on time as we needed and it was all done by professional team. Fantastic service by Mera boilers. I can definitely recommend for a new boiler and central heating system. We have opted for a Vaillant boiler with 10 yrs extended guarantee. The job was persanally supervised by owner Mr Gurpreet Singh.