Mercedes-Benz Financial Services UK Avis 

4 647
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thanks to Harvir the sales showroom member of staff. The experience of buying another car off Mercedes Benz Teeside was a great experience. Thanks to Harvir our family would not buy from anyone or any... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at Stratstone made the process smooth. Every step was clearly explained. The finance process was easy and straightforward. After the car purchase, I have continued to receive support from my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything about my experience at Warrington Mercedes Was great. Gabriel dealt with my enquiry and purchase professionally and quickly. Found me the car i wanted and handled all the paperwork smoothly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve collected my Brand new E class from Mercedes Erdington in Birmingham the process was so smooth they have so many different models on sight and offer you test drives and talk you through in detai... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit et de prêt automobile
  2. Institution financière

Écrit par l'entreprise

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(4 647)

2 223 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very simple a and straightforward

Very simple a nd straightforward process. Efficient and easy to navigate

4 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Jim,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Mercedes @ PSJ

We were looked after so well and treated like valued customers should be. Everyone is so friendly, polite and considerate to your needs. The whole process of buying a new car was seamless and stress free, with everything being explained in a detailed and understandable way. The quality of the product goes without saying 👌

4 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Sarah,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

A very easy process from start to…

A very easy process from start to finish, the staff at mercedes ayr were helpful and always available, customer service was excellent

4 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Customer,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Ayr

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Excellent service

Excellent service, excellent sales manager Joseph Lewis-Phillips and an excellent brand

4 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Richie,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Joseph Lewis-Phillips and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

The way the sales executive Ryan handled the sale

The way the sales executive Ryan the handed the deal from start to finish was the best a customer could expect

3 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Ray,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Ryan and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Very happy with all aspects of MB…

Very happy with all aspects of MB financial service. Very professional and helpful

3 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Timothy,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Mercedes at Brooklands were a pleasure…

Mercedes at Brooklands were a pleasure to deal with, start to finish. Great deal offered and totally professional. A special mention for Joe Lopez - an absolute delight to deal with.

3 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear John,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Joe Lopez and the team at Mercedes-Benz of Brooklands.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Hannah made the sales process extremely…

Hannah made the sales process extremely smooth and was fantastic from start to finish highly recommend dealing with the staff at Mercedes Chichester along with reception and other staff. Always a pleasure visiting the premise everyone is very friendly. 10/10 as always. Got a new car good value and drove away very happy! Thank you. Sean

3 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Sean,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Hannah and the team at Mercedes-Benz of Chichester.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, staff very friendly especially Kerrie. From start to finish she gave top quality service. Kerry was very attentive and catered to my needs.

2 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Cerise,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Kerry and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Fantastic Service – Thank You

I recently purchased my new Mercedes GLC and I couldn’t be happier with the experience.

A huge thank you to Nigel, who was absolutely fantastic from start to finish. He was professional, friendly, patient and extremely helpful throughout the whole process. Nothing felt rushed or pressured, and he made sure everything was explained clearly and that the purchase and part exchange of my previous Mercedes went smoothly.

Nigel kept me updated throughout and made collecting my beautiful new GLC a really special experience. It’s customer service like this that makes you want to stay with Mercedes.

I absolutely love my new car and would happily recommend Nigel to anyone looking to purchase a Mercedes.

Thank you again, Nigel, for looking after me so well! ⭐⭐⭐⭐⭐

3 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Sonia,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Nigel and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 3 sur 5 étoiles

Too many forms

3 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear John,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review. Whilst we understand you'd prefer not to discuss this further right now, we're here to help if you change your mind. You can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance.

We appreciate you taking the time to leave a review, as it helps us improve the service we provide to all our customers.

Kind regards,

Mercedes-Benz Finance

Noté 4 sur 5 étoiles

Just had a brand new Mercedes CLE…

Just had a brand new Mercedes CLE cabriolet from Mercedes Chesterfield.
They warned me that the made to order process can be frustrating as communication from the factory can be patchy at best. And it was true!!!!
The branch were very good and as the delivery of the car ended up being the beginning of August they held the car until September so I could have the new registration.
I did get the exact car that I wanted with the interior and roof colour I wanted which made it a special car.
There was also a deal on free servicing, so by the time we’d done I got exactly the car I wanted brand new at a very competitive price with free servicing at a price that was very close to the price second hand ones are fetching. Worth the wait!
I dealt with Sophie Ross who was exceptionally efficient and friendly, as was Julia the business manager.

2 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Jerry,

Thanks for taking the time to share your feedback. We're sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged. If you need any further assistance, you can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Charles is a fantastic salesman and…

Charles is a fantastic salesman and Megan/Ryan are very helpful regarding finance. We had a perfect experience buying our new car.

2 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Tara,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Charles, Megan, Ryan and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Mercedes-Benz West London....

I had a great experience at Mercedes-Benz West London and wanted to give a special thank you to Raj and Fisnik for all their help.

They were both friendly, professional and genuinely helpful from start to finish. They took the time to help me choose the right car and made the whole experience easy and enjoyable, without ever making me feel rushed or pressured.

They were also extremely helpful with all the paperwork and explained everything clearly, which made the entire process smooth and stress-free. The level of customer service I received was excellent.

A big thank you to Raj and Fisnik for going above and beyond and making the experience of getting my new car such a positive one. I really appreciate all your help and would definitely recommend you both to anyone visiting Mercedes-Benz West London.

Excellent service and a very happy customer!

2 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Dorina,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Raj, Fisnik and the team at Mercedes-Benz of West London.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Memorable experience have dealt with the same salesman…

We have dealt with the same salesman for a number of years and cannot fault him.

2 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Stephen,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Easy and pleasant experience

Easy and pleasant experience

2 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear DS,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Really positive experience

Really positive experience.
Jeremy and James were both very helpful. I had their full attention and information about my new car was given clearly.
The show room looked clean, bright and tidy.
The handover was in a more private area which was more relaxing.
The cover and ribbon are a sweet touch.

1 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Josie,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jeremy, James and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Extremely helpful and friendly service…

Extremely helpful and friendly service from start to finish.
Would highly recommend Robbie at Mercedes Benz Glasgow.

2 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Kirsty,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Robbie and the team at Mercedes-Benz of Glasgow.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

I would like to take a moment to share…

I would like to take a moment to share my appreciation for the outstanding service I received at Mercedes-Benz of Colindale.

From the moment I walked into the showroom, I was made to feel genuinely welcomed and valued. Niaz, the salesperson who assisted me, provided an exceptional level of customer service. He was professional, knowledgeable, patient and incredibly attentive throughout the entire experience. He took the time to understand what I was looking for and made the whole process feel relaxed, straightforward and enjoyable, rather than simply feeling like a sales experience.

I would also like to personally thank the manager for being so warm, welcoming and approachable. His professionalism and genuine hospitality really stood out and made a lasting impression.

It is refreshing to experience such a high level of service, where the team genuinely cares about the customer and goes the extra mile to make you feel valued.

A special thank you to Niaz and the management team at Mercedes-Benz of Colindale. You have set a fantastic example of what exceptional customer service should look like. I would have no hesitation in recommending the dealership to friends, family and anyone looking for a truly first-class Mercedes-Benz experience.

Thank you once again for making my visit such a memorable one.

2 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Shahjahan,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Niaz and the team at Mercedes-Benz of Colindale.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Very easy to assess

Very easy to assess, consider and decide on the most appropriate approach for my needs and life stage. Supported by the local dealer and team throughout the process.

2 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Malcolm,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

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