Mercedes-Benz Financial Services UK Avis 

4 521
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Extremely happy with our new car. The experience at the showroom was exceptional Gino who sold us our car was very friendly and knowledgeable about all aspects of our needs. He explained everything in... Voir plus

Noté 5 sur 5 étoiles

Great service from start to finish. Tim was amazing throughout the process and helped with additional questions. He was also very sweet with our children and had a small surprise for them upon pick... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

It is not the Mercedes staff or documentation that are affecting choices amongst the small to medium size vehicles ( not including top end and sporting- they have money to burn ) ; it’s the compet... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything about my experience was great! Welcoming front desk staff, comfortable waiting area, drinks provided and a perfectly presented showroom. The salesman Tim answered any questions and let... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit et de prêt automobile
  2. Institution financière

Écrit par l'entreprise

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(4 521)

2 098 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Collecting new car

Collecting my new car and exchanging my old car was a great experience. The staff were extremely informative and all questions answered. I would not hesitate in recommending Mercedes Benz

22 août 2026
Noté 5 sur 5 étoiles

Excellent service

Exceptional service from Dan and Graham in Swindon. They were both extremely helpful, friendly, and knowledgeable, and made the whole process of choosing my car easy

1 septembre 2026
Noté 5 sur 5 étoiles

Extremely happy with our new car

Extremely happy with our new car. The experience at the showroom was exceptional Gino who sold us our car was very friendly and knowledgeable about all aspects of our needs. He explained everything in detail so there is no confusion and then spent time with us on the day we collected our car showing us how everything worked and making sure we was happy. Thank you Gino and all the staff at Mercedes Benz Birmingham

1 septembre 2026
Noté 5 sur 5 étoiles

Top quality service.

I am very pleased with the quality of customer service and the product (car) as well. Top quality. I recommend it to everyone.

1 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Marcin,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Customer care at the centre of the process

The whole process of using Mercedes-Benz financial services was extremely easy as well as being thorough. The digital process makes the process feel less cumbersome and with the assistance of staff at the local showroom was completed in a short time with immediate answers. I will definitely use the services again in the future.
Customer care seems to be at the forefront of how the process works.

1 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Ray,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

I was made to feel comfortable and time…

I was made to feel comfortable and time was given for me to discuss options and arrange viewing the car. I would recommend Ayo

1 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Mrs Annette Sturch,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Ayo and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

New GLC AMG53

Great service from start to finish.
Tim was amazing throughout the process and helped with additional questions. He was also very sweet with our children and had a small surprise for them upon picking up the vehicle.
Overall I would highly recommend purchasing from this dealership and requesting Tim Morse as the agent.

28 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Nader,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Tim Morse and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Excellent Experience – A Huge Thank You to David

We purchased our car from the Mercedes-Benz Sheffield showroom and had an absolutely excellent experience from start to finish. A very special thank you to David Fort, who was fantastic throughout the entire process.

David was extremely helpful, professional and patient. He took a great deal of time with us, explained everything clearly and thoroughly, and made sure we fully understood every stage of the purchase and finance process. He was always happy to answer our questions and never made us feel rushed or under any pressure.

What we appreciated most was the amount of time and attention David gave us. He made the whole experience straightforward, comfortable and genuinely enjoyable. His friendly and professional approach gave us complete confidence throughout the process.

We are extremely happy with our new Mercedes and very grateful to David Fort for all his help, support and time. He is a real credit to the Mercedes-Benz Sheffield team, and we would have no hesitation in recommending him to anyone looking to purchase a Mercedes.

Thank you again, David, for making the whole experience such a positive one!

17 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Majid,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from David Fort and the team at Mercedes-Benz of Sheffield.

Kind regards,

Mercedes-Benz Finance

Noté 4 sur 5 étoiles

They do try an alleviate all worries

They do try an alleviate all worries

31 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Derek,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Christian Freebury kept me updated on the progress of my new car. Very professional

31 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Diane,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Christian Freebury and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Connor was a great sales person

My experience getting my new car was very smooth. Connor did an amazing job explaining the process from start to finish and was a great sales person. Thank you Connor for great customer service and i absolutely love my car!

31 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Esther,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Connor and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Freddie excelled again this time

Freddie excelled again this time, he explained everything to us in detail. This is the second car we have bought from York. They have always been very prompt and very professional.

30 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Owen,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Freddie and the team at Mercedes-Benz of York.

Kind regards,

Mercedes-Benz Finance

Noté 4 sur 5 étoiles

Good considering problems with change…

Good considering problems with change of salesperson

27 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Ben,

Thanks for taking the time to share your feedback. We're sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged. If you need any further assistance, you can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

I would highly recommend this…

I would highly recommend this dealership. The process to apply for my finance was straightforward and the sales person was extremely helpful

30 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Shirley,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Comprehensive information

Comprehensive information. Everything was easy to understand. It was quick and easy to complete the process. Also very competitive.

30 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Kelly,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Great experience - lookers Shrewsbury.

Recently brought new Mercedes CLE from lookers in Shrewsbury.
Great experience
Great Deal.
Straight forward process.
Jake - salesman was great to work with :)

30 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Meranda,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jake and the team at Mercedes-Benz of Shrewsbury.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Great experience

Great experience

30 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Charlotte,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

I bought my new car through Mercedes…

I bought my new car through Mercedes Benz Portadown. I found the people there so nice and friendly and was completely comfortable buying my car as everything was explained to me professionally and patiently by the sales team. I was happy with the price of the car and how the finance team explained the terms of the finance. I felt confident and I completely trusted the staff . I will definitely purchase again.

29 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Maureen,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Portadown.

Kind regards,

Mercedes-Benz Finance

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