Merintha Avis 

Ordered a pair of what looked like really nice cowboy boots. They took nearly 4 weeks to come and when I finally relieved them they look like cheap plastic misshapen wellies. Can't be bothered to send them back for a refund because it takes that long. Would definately not recommend this sight Absolute rubbish 45 pound down the drain 😡

My order took a few days to arrive and the tracking page kept me updated during the journey. The package arrived in good condition and everything inside was folded neatly.

My parcel arrived quicker than I expected and everything was packed neatly. Really happy with my first order.

WHATEVER YOU DO, DO NOT PURCHASE FROM THIS COMPANY!!!
I have had the worst experience with this company. I ordered a pair of black trousers, it took 2 weeks to arrive and when they did I thought the sent me the wrong item. The trousers were absolutely nothing like the images or how they were described.
Standard procedure I went on the website to get a refund. It then told me I needed to email customer service to get a refund.
This is what I did. From this point my experience got worse and worse. This company refused to give me a refund, for days, when I started stating that they must give me a refund legally they ignored me for days.
Every reply I got was “you can have a 35% refund” and so on. I stated I do not want this product and want my money back.

Eventually they sent me the shipping address that the trousers needed to go back to. I was told that I will be responsible for all shipping fees and the address was in china.
To return this item it would have cost me £27!!! When the item i bought was £25. Due to the ridiculous shipping fees I was expected to pay I accepted their final offer of a 75% refund that they had offered to me previously.

I was then told no, you can not have this anymore you can only have 60%.

If you are thinking of buying from this company please don’t waste your time or money on cheap quality items and awful customer service.

Terrible product. Terrible shipping times. Terrible returns policy. See other review. When i finally got it through to them that i wanted my money back and return the goods they informed me i would have to pay the shipping fee back to CHINA! When i told them my consumer rights entitled me to a free return lablel they passed my email on to the manager and said they would get back to me in 24/48 hours. That was a week ago and no sign of any email. It’s a scam. Do not use this company

This was my first time shopping here and I had a good experience from ordering through to delivery. The tracking worked properly, my parcel arrived without damage and the clothes matched what I had chosen online. The dress was my favourite because it fitted nicely without needing any alterations. I would feel comfortable ordering again.

I ordered an item from Merintha more than two weeks ago, but it still has not arrived. I contacted the company and requested a refund, but I have not received one. Instead, I have repeatedly been told that the parcel is on its way, yet it has still not been delivered.

Before ordering, check the company’s delivery, returns and refund policies carefully. Merintha is a Dutch company, so customers should also be aware that resolving a dispute or returning an item may involve dealing with a business based outside the UK.

Based on my experience, I advise other customers to think twice before ordering from this company. If you do decide to order, use a payment method that offers buyer protection and keep all order confirmations and correspondence.

I would give it 0 if I could, promoted 5-8 businesses days and it took nearly a month, the dress it bad material, the browns are 2 different colour and looks nothing like it did on the picture. DONT ORDER FROM HERE.

The trouser suit was cheap awful. They offered 15% refund and keep the suit why would I want to keep such rubbish. They are based in Netherlands but if you want to return it you have to send it to china and the postage takes more than half the cost of the suit. Never order again

I wish I had read the reviews first, Worst mistake ever on my part.

PLEASE PLEASE Think very carefully about ordering from this company as I never will !!!

I bought supposedly wide support shoes for my wife due to an accident.

They eventually came but I wondered if I’d been scammed because of the time scale arriving and had emailed requesting a refund but unfortunately they arrived.

When I say unfortunate they arrived because they sent the wrong size out, plus I would question .. ( wide fitting they definitely were not).

Wrong size and because of the delay I had to source genuine shoes from a different retailer.

What followed was a lack of response times and on going emails for over a month ( YES OVER A MONTH ) with continued requests for a refund.

I initially followed there requests with photographs showing they had dispatched the wrong size and they agreed it was there mistake.

If they were the right size were they worth the money definitely not but £39.99 was a small price I thought helping to get my wife mobile again.

What followed was over a month’s email back in forth simply asking for a full refund, There continued offering of discounts and using credits for me to shop there again. HELL WILL FREEZE OVER FIRST for me to shop with them again.

I eventually caved in and took a 50% refund without returning the goods as I wasn’t paying just
Under £20 for international shipping costs to return the goods for them to inspect.

The final straw after over a month’s correspondence they said they had sent the correct size !!!! Even though there intial admission they made the mistake of sending out the order wrongly…

AGAIN I WOULD SAY TO ANYONE THINKING OF ORDERING FROM THIS COMPANY

READ THE REVIEWS !!!!!!!

I picked up one of the midi dresses for a family lunch and loved the fit. It was comfortable enough to wear for hours without feeling restricted.

Do not order from this website. Item took 16 days to arrive. Looks nothing like product on website and covered in hairs and dust as well as being completely creased. The product is poor quality, not as advertised and dirty. Avoid!

Purchased two items for size given that no sizing information is available on their website other than ‘buy your usual size’ Alarm bells should have rung then but I stupidly continued the purchase.

Company website says they are based in the Netherlands when in fact the tracking information clearly shows it as being based in CHINA

Items are poor quality and do not fit so have asked for a return, which the company are making nigh on impossible. The customer has to pay the costs (£35) to return to CHINA despite them claiming to be based in the Netherlands

This is location fraud, I wish I’d have read the reviews before purchasing. Take the good reviews on here with a pinch of salt

The free delivery was a nice bonus. I don't like reaching a minimum spend just to avoid paying postage, so that made ordering much easier.

The sizing on my dress was right the first time, which is always a relief when ordering clothes online. It fitted comfortably around the waist and shoulders.

I ordered a dress in my usual size and it fitted really nicely. The fabric feels good too and the sale price made it even better.

I ordered a blazer for work and have been very happy with it. The fit is smart without feeling stiff and it works well with both trousers and jeans. It has already become one of the pieces I reach for most during the week.

Please do not order from this company they are a complete scam. Make our they operate from the Netherlands when they clearly do not.

Shoddy, poor quality goods and they make it extremely difficult to get a refund. Offer a measly 10% and keep the goods, 50% off you next order.

Been completely had off and £85 worse off.

Scammers. My grandmother bought a dress from here and it said it was coming from The Netherlands. When it arrived it looked absolutely nothing like the pictures. When she went to request a return, the company said they don’t do refunds and returns and told her to send it back to China and for her to pay for it herself! Which would be £25. After she complained they offered a 10% refund. Absolutely immoral and deceitful. Do not shop here. They make their money through deception and scamming.

Run away from this company. Overpriced cheap clothes. Ships from China and this leads to the added expense. Impossible to return.