METALSHOP Avis 

263
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Clothing is decent but as of August 2025 there's massive duty fees on imports. If you live outside of Europe BEWARE. I paid $120 for clothing, $33 to ship it, then DHL demanded an additional $45 once... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I’ve ordered a few pairs of boots over the past few months. They’re exactly as described and shipped very quickly. They are very reliable in terms of shipping, that’s for sure. They have that proces... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wonderful customer service(at first my payment wouldn’t go through and I needed help haha), quicker than expected shipping especially over seas, and the product is perfect!!! This was the only place I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I don’t typically leave reviews but wow! It came on the day they said it would, in the most pristine quality and packaged together very nicely. No dumb Amazon boxes or something unsafe, just wrapped v... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de musique
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Magasin de vêtements
  5. Magasin de vêtements pour femmes
  6. Magasin de vêtements pour hommes

Écrit par l'entreprise

From the day we learned how to walk, we've attended metal gigs, concerts and festivals. For more than 15 years we sell official bands merchandise and since then we've pleased thousands and thousands of our customers. We choose the best products every day not only for our racks but especially for your wardrobes. We aspire not just to sell metal merchandise but to set borders for the metal trends as well. Welcome to METALSHOP.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(263)

3 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Expensive to return items from United States

I ordered a pair of boots and miscalculated the size. I tried sending them back but it would cost me the amount the boots cost and added fees once the package arrived to the Czech Republic. I think a size chart to compare different shoe sizes from different countries when ordering would be helpful. I was told to measure my feet next time I make an order. Originally I used an online comparable shoe size chart but unfortunately the information was incorrect.

20 juin 2024
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Réponse de METALSHOP

Hello Lincoln and thank you for your feedback. If ever you're in any doubt about what size to order, please do reach out to us with a foot measurement so we can help. Should there be anything else we can assist with please do let us know. Caroline

Noté 4 sur 5 étoiles

Fast delivery

Easy to place order. Fast delivery at $35.

24 juin 2024
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Réponse de METALSHOP

Hello and thank you for leaving us a great review. Your feedback is a great encouragement to us and we look forward to seeing you again but in the meantime....Keep it metal, Caroline

Noté 5 sur 5 étoiles

I have I love these boots

I have tell you. These boots are by far my favorites. The shipping was quick and the shop is one of the best experiences I’ve had in a long time. Quality,Quality,Quality.

24 juin 2024
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Réponse de METALSHOP

Hello Roberto and thank you very much for leaving us this FAB 5 star review. We're delighted to see you're happy with the boots you ordered. We very much look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Noté 5 sur 5 étoiles

Has the items and sizes that I was…

Has the items and sizes that I was looking fir and fast delivery

28 juin 2024
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Réponse de METALSHOP

Hello William and thank you for leaving us this 5 ⭐️review. We do aim to dispatch in 24H and it's great to see the shipping was fast 💨 Glad you found what you were looking for and in the size you wanted. We hope to see you again. But in the meantime....Keep it metal! Caroline

Noté 5 sur 5 étoiles

Fast shipping

Fast shipping ! Great product. Just as in picture

19 juin 2024
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Réponse de METALSHOP

Hello and thank you for leaving us this 5 ⭐️review. We do aim to dispatch in 24H and it's great to see the shipping was fast 💨 Glad you found what you were looking for. We hope to see you again. In the meantime....Keep it metal! Caroline

Noté 5 sur 5 étoiles

Wonderful customer service

Wonderful customer service! Andela went above and beyond. Responded to my concern in a timely manner and even followed up on it again to make sure it was resolved even though they didn’t have to. Very considerate.

19 juin 2024
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Réponse de METALSHOP

Hello Bethany and thank you for this amazing 5-star review. Our team is committed to delivering high-quality service, and your feedback is a huge encouragement to us. I'll be sure to pass your lovely comments to Andela. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline

Noté 3 sur 5 étoiles

The items selection was great.

The items selection was great.
But every time I tried checking out my basket it wouldn’t give me the opportunity to put my card info down when checking out.

24 juin 2024
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Réponse de METALSHOP

Hello Nikol and we're really sorry to see that your orders couldn't be completed. I can see you placed two orders, both of which were automatically cancelled by the system due to non-payment. In the event of any difficulties it's always best to contact us so we can advise. If you still need the items please try again and if the payment doesn't go through send us a message so we can help. We also accept PayPal which is another option. Caroline

Noté 5 sur 5 étoiles

Shockingly great experience!

I have been wearing combat since Ian was in Minor Threat and Danzig was in the Misfits. Things have changed from going to Army Surplus places to spending over 300 bucks for a pair of Gripfast. So when I saw the selection of boots and the prices, I was sure that everything would be out of stock or the various shipping prices and fees would make everything $300. Needless to say, I was wrong. The boots are great (Steady’s), they were at my place in 3 business days, the fit was great, they are exactly what I wanted. I got to say Metalshop knows what they are doing.

19 juin 2024
Avis spontané
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Réponse de METALSHOP

Hello Alan and thank you very much for this great 5 star review and we're delighted to see you're happy with your boots. We very much look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Noté 5 sur 5 étoiles

Caring customer service!

Customer service helped verify sizing for me and made SURE I got something that actually fit. I will be ordering from here again!!

5 juin 2024
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Réponse de METALSHOP

Hello Jesse and thank you for leaving us this fabulous 5-star review. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We very much look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Noté 1 sur 5 étoiles

Did not get my order

Did not get my order. !!!!!!!

4 juin 2024
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Réponse de METALSHOP

Hello Michael, I've checked and your order which was placed on the 6th of June. It was cancelled automatically by the system for NON PAYMENT. It is always best to contact your bank if a charge doesn't go through and also to contact our customer service team so we can help. Just to clarify NO payment was taken and your order was cancelled for this reason. Caroline

Noté 5 sur 5 étoiles

YOU WANTED THE BEST, AND YOU GOT THE BEST

What makes the METAL SHOP so great??? because they carry all the different brands of clothing that I like. for example, WORNSTAR-HYRAW-SULLEN, and many others. As well as band shirts. they have just about everything. They even had a discontinued Wornstar shirt that I was desperately seeking. How about that? This shop is very professional and I have never had any issues with any shipment. and I order quite often. Like I said, this is the place to get it done right.

29 mai 2024
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Réponse de METALSHOP

Hello and thank you for this amazing 5-star review. We're so happy to hear you like the brands and band merch we stock Our team is committed to delivering high-quality service, and your feedback is a huge encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Noté 3 sur 5 étoiles
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Réponse de METALSHOP

Hello Gary and as I replied to your email the discount code you tried to use expired on the 6th of June. Please do keep a look out for the next discount code and be sure to use it within the time frame to get your discount :-)

Noté 5 sur 5 étoiles

Great experience!

Wonderful customer service(at first my payment wouldn’t go through and I needed help haha), quicker than expected shipping especially over seas, and the product is perfect!!! This was the only place I could even find this bag still in stock and it came in perfect condition though the box had a few bumps from the long travel. very very pleased

21 mai 2024
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Réponse de METALSHOP

Hello Kristyn and thank you for leaving us this great 5-star review. We're delighted to hear that you were satisfied with your bag & that your payment issue was quickly resolved. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Noté 5 sur 5 étoiles

Comfy fabric and amazing design thank…

Comfy fabric and amazing design thank you so much! Will definitely order again^^

28 avril 2024
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Réponse de METALSHOP

Hi Bianca and thank you for leaving us this fab 5-star review. We're really pleased to hear you're happy with the quality of the item you ordered. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Noté 1 sur 5 étoiles

Wrong size

They purposely sent the wrong size and when I wanted to send it back they said they won’t cover the return cost. To return the shoes, it would cost be $500 so I’m just stuck with a pair of oversized clown shoes. Thanks

1 mai 2024
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Réponse de METALSHOP

Hi Ivan and we're really sorry to learn of this issue. The shoes size you ordered was 38 and we certainly wouldn't on purpose send out an incorrect size. I'm only wondering if there was a mix-up during production? Please can you get in touch so I can look into this for you. Kind regards, Caroline info@metalshop.us

Noté 5 sur 5 étoiles

BADASS!

First of all, I wanna say they communicated with me so amazingly when I had quite a few questions since this was my first time buying from them (and they are quick with responses). I literally received my boots all the way in the US in about 4 ish days (I cant remember exactly) but it was only a few days after they were ready to be shipped. They came so fast and I LOVE them. So comfy, perfect size, and they look BADASS!

13 mai 2024
Avis spontané
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Réponse de METALSHOP

Hi Daisy and thank you very much for taking the time to leave us this FAB review. We're so pleased you're happy with the boots you ordered from us and we hope to see you again. In the meantime...Keep it metal!

Noté 5 sur 5 étoiles

Great selection to choose from

Great selection to choose from. Purchased 5 shirts and all were good quality and washed up well. I will certainly purchase from here again.

25 avril 2024
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Réponse de METALSHOP

Hi Chris and thank you for leaving us this great 5-star review. We're delighted to hear that you were satisfied with the shirts you ordered. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

Noté 5 sur 5 étoiles

I had a really specific issue with…

I had a really specific issue with return and metalshop was very patient and helpful. also really great product!

20 avril 2024
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Réponse de METALSHOP

Hi Paige and thank you for leaving us this 5-star review. We're delighted to hear that you were satisfied with everything and we look forward to seeing you again soon but in the meantime....Keep it metal, Caroline

Noté 5 sur 5 étoiles

Great variety

Great variety. They had exactly what I needed.

24 mars 2024
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Réponse de METALSHOP

Hi and thank you for leaving us a 5-star review. We're delighted to hear that you were satisfied with everything. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to seeing you again soon but in the meantime....Keep it metal, Caroline.

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