Clothing is decent but as of August 2025 there's massive duty fees on imports. If you live outside of Europe BEWARE. I paid $120 for clothing, $33 to ship it, then DHL demanded an additional $45 once... Voir plus
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Lisez les avis des autres
I’ve ordered a few pairs of boots over the past few months. They’re exactly as described and shipped very quickly. They are very reliable in terms of shipping, that’s for sure. They have that proces... Voir plus
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Wonderful customer service(at first my payment wouldn’t go through and I needed help haha), quicker than expected shipping especially over seas, and the product is perfect!!! This was the only place I... Voir plus
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I don’t typically leave reviews but wow! It came on the day they said it would, in the most pristine quality and packaged together very nicely. No dumb Amazon boxes or something unsafe, just wrapped v... Voir plus
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À propos de l'entreprise
- Magasin de musique
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
From the day we learned how to walk, we've attended metal gigs, concerts and festivals. For more than 15 years we sell official bands merchandise and since then we've pleased thousands and thousands of our customers. We choose the best products every day not only for our racks but especially for your wardrobes. We aspire not just to sell metal merchandise but to set borders for the metal trends as well. Welcome to METALSHOP.
Coordonnées de contact
Bystřice 174, 73995, Bystřice, République Tchèque
- info@metalshop.us
- metalshop.us
4,2
Bien
263 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de METALSHOP
Thanks for leaving us a review!
Mini backpack
I was scared at first because I never heard of the company. But shipped fast good quality it’s perfect. Thank you. Will do more shopping with this company now
26 juin 2023
Réponse de METALSHOP
We're glad you had a great experience! :)
Réponse de METALSHOP
Thank you for leaving a feedback and we're glad everything went well :)
Mislabeled and Over Valued Package
Shipping took a month, but that’s no big deal. However, they mislabeled the customs forms, so I paid way more in duties than I should’ve. Usually ordering a few pairs of socks results in no duties, but if you value the package at $158USD instead of $78USD, I’m going to get screwed. Labelling the package as electronics, instead of socks, doesn’t help either. Now I have to go through the time consuming process of getting the duties adjusted by the CBSA.
Never ordering from MetalShop again.
22 juin 2023
Avis spontané
Réponse de METALSHOP
Hello! First of all, we're really sorry for this experience. To be able to help you with this, we will need more details such as your order number so we can track down what happened. Please send us an email at info@metalshop.us so we can try to resolve the issue.
Réponse de METALSHOP
We're glad everything went well, thanks for the review!
No response to my emails about my order
No response to my emails about my order
*Edited* I received a response and my item was well received
19 mai 2023
Réponse de METALSHOP
Hi there! We apologize for the late response but we always make sure to attend to our customers. We sent you an email regarding your order and we hope that you received the items well :)
Smooth transaction and decently quick…
Smooth transaction and decently quick delivery to the US!
30 avril 2023
Réponse de METALSHOP
We are glad everything went well! Thank you for the support! :)
Réponse de METALSHOP
Hi! We're glad you liked our products and thanks for leaving a review! :)
Great product and fast shipping
19 avril 2023
Réponse de METALSHOP
Hi Bill! We are glad to hear that. Thank you for leaving us a review :)
We have never received our package and…
We have never received our package and can't get any updated tracking information. Please help!
Update: just received notification that it has arrived within the US. My apologies! Thank you for such a prompt response to my concerns. I appreciate you so much.
Product has arrived. Very pleased with it! Thank you again for your responsiveness. Will definitely order from you in the future.
24 mars 2023
Réponse de METALSHOP
Hello! We really apologize for this inconvenience. Would you please provide us with the order number so we could further check it out?
Awesome product
You guys delivered a great shirt that was amazing quality and came really fast
20 mars 2023
Réponse de METALSHOP
We're glad that you liked the product and everything went well!
Near endless selection !!
Never before have I been to a site that had so much to offer in the metal /punk genre !! Great prices , great selection , fast service!! Thank you for making it so easy 🤘🏽🤘🏽🤘🏽
27 mars 2023
Réponse de METALSHOP
Hi Matterson! Thank you so much for the kind words. We are glad that you're happy with your products and service. We are always glad to serve you :)
Being able to find the shirts I want…
Being able to find the shirts I want and in the right size when everyone else is sold out is awesome.
20 mars 2023
Réponse de METALSHOP
Thank you for leaving us a feedback and we're glad you were able to find the shirts you want!
Great quality. Good service.
Perfect, beautiful quality stretch velvet dress. Easy order process, and shipping was efficient. Thanks
19 mars 2023
Réponse de METALSHOP
Hi Christa! We are happy to know you liked our products!
Would recommend!
I bought a shower curtain from metalshop and it was exactly what I ordered! The shipping website they use to let you track your order is a bit odd but I would definitely shop from here again!
19 mars 2023
Réponse de METALSHOP
We are glad everything went well, thank you for your support :)
The shirts were as expected.
14 mars 2023
Réponse de METALSHOP
Hi John! Thanks for leaving us a review :)
My recipient still has not received…
My recipient still has not received their order over a month after placing it. I’m told they can’t investigate until 30 days after last movement of the product so I’m still waiting. This experience has sucked.
23 janvier 2023
Réponse de METALSHOP
Hi! We really apologize for the delayed delivery. In such cases, we usually reach out to the courier to make sure it is finally delivered.
Upon checking, it seems like your order has been delivered. If there are other concerns regarding this, please don't hesitate to reach back to us so we can solve it :) Have a good day!
I have made several purchases for …
I have made several purchases for myself, my son and friends over the past three years and have never been disappointed. The quality of the shirt material and the print are great and the sizes are spot on.
22 février 2023
Réponse de METALSHOP
Hello! We are glad that you like our products and we really appreciate your support! :)
Réponse de METALSHOP
Hi there! We are pleased to know you are happy with our products. Thank you for the support!
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