Clothing is decent but as of August 2025 there's massive duty fees on imports. If you live outside of Europe BEWARE. I paid $120 for clothing, $33 to ship it, then DHL demanded an additional $45 once... Voir plus
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Lisez les avis des autres
I’ve ordered a few pairs of boots over the past few months. They’re exactly as described and shipped very quickly. They are very reliable in terms of shipping, that’s for sure. They have that proces... Voir plus
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Wonderful customer service(at first my payment wouldn’t go through and I needed help haha), quicker than expected shipping especially over seas, and the product is perfect!!! This was the only place I... Voir plus
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I don’t typically leave reviews but wow! It came on the day they said it would, in the most pristine quality and packaged together very nicely. No dumb Amazon boxes or something unsafe, just wrapped v... Voir plus
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À propos de l'entreprise
- Magasin de musique
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
From the day we learned how to walk, we've attended metal gigs, concerts and festivals. For more than 15 years we sell official bands merchandise and since then we've pleased thousands and thousands of our customers. We choose the best products every day not only for our racks but especially for your wardrobes. We aspire not just to sell metal merchandise but to set borders for the metal trends as well. Welcome to METALSHOP.
Coordonnées de contact
Bystřice 174, 73995, Bystřice, République Tchèque
- info@metalshop.us
- metalshop.us
4,2
Bien
263 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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I am still wanting for my shirt to come
22 février 2023
Réponse de METALSHOP
Hello! We understand that you are waiting for the shirt. Would you mind sending us the order number so we could sort it out? :)
Réponse de METALSHOP
Hello! We are doing our best to make sure the courier gets the orders delivered successfully and within a good time. But we really appreciate your support!
Searched for a specific hoodie online..
Searched for a specific hoodie online, they seem to be the only one to have it. Advertised price online is $52. Went to buy it, suddenly it’s now $63! Yikes! Emailed to see if they’d honor advertised price and was told nope! We aren’t responsible for what Google does! - umm, last I checked, Google doesn’t just make ads for random businesses, the business themselves make their own. Although I really wanted the hoodie, after the false advertising, not being honorable, and reading the reviews here, I’ll pass.
13 février 2023
Avis spontané
Réponse de METALSHOP
Hello! Thank you for your interest in our products and we apologize for your disappointment in the price. All our products' price are as shown on our official website, unless there is a special sale. Occasionally, we also have discount codes that can be used for all orders.
Never got my order
23 janvier 2023
Réponse de METALSHOP
Hello! We really apologize for this. Please let us know the order number so we can sort out the problem and provide you with a positive solution.
Excellent communication throughout!
23 janvier 2023
Réponse de METALSHOP
Hi Maria! Thanks for leaving a feedback. It's always our pleasure to assist you :)
Hell yeah!
Fast response and really appreciate the tracking accuracy from the overseas shipment. Also: your inventory is killer! I will be back! Thanks again!!!!
22 janvier 2023
Réponse de METALSHOP
Hello! Thank you so much for the kind words and support. We're always glad to assist you :)
I'm always concerned when ordering for…
I'm always concerned when ordering for the first time through a new website. Then when I found out it was coming from outside the country I was worried. Metalshop put all my concerns to rest. I received good quality product in a very timely manner.
21 janvier 2023
Réponse de METALSHOP
Hello Rick! We're glad to know that we left a positive experience to you :)
Réponse de METALSHOP
Hi Val! We're glad to know you received the items in perfect condition :)
Well 3 of the shirts looked perfect, 2 didn’t fit, too small even though they were all medium
Well 3 of the shirts looked perfect. They seemed like how a medium shirt should be as far as size and graphics on them look good and the shirt fit right. But 2 of them were not normal mediums. Idk what’s going on but they were definitely smaller more like a small. The lengths of shirts could’ve been mediums but the sleeves were so short and tight. And one of those 2 shirts the graphics just looked too blurred and harsh like too dark hiding the detail. The other small one looked good though. The 2 small ones were both slipknot shirts. They said slipknot where tag was so idk if it’s the brand or what. The other three, the Amon amarth, slayer, in flames were perfect. But they all said Gildan as the brand. I would just like an explanation if possible. If I can’t get the other 2 exchanged for ones that fit right and one looking right I may just turn them into tank tops
6 février 2023
Réponse de METALSHOP
Hello! Thanks for letting us know about this. The shirt sizes may vary because we have various suppliers. However, we usually have a size chart on the product description as a guide. You can always contact us via email for any concerns and we will get back to you to make sure the issue is resolved.
Great merchandise
Great shirts! Really brought back some memories! Great quality! Will definitely purchase from again!
8 février 2023
Réponse de METALSHOP
Hi! We're glad to know you liked our products :) Thanks for leaving a review!
Wornstar Vengeance Hoodie
The Item I ordered arrived in mint condition and they thew in a sticker and two tour flyers and I greatly appreciate that because not many other shops do that. I will definitely buy from them again.
7 février 2023
Réponse de METALSHOP
Hi Bryan! We always try out best to keep our customers happy and we're glad you are! :)
Great quality
Great quality! Loved them! Will definitely buy more. Just wish the shipping was less.
4 février 2023
Réponse de METALSHOP
Hi Ale! Happy to know you loved our products! We are doing our best to coordinate with our partner couriers. Rest assured, we will always try to serve you well :)
They had the item I was looking for
20 janvier 2023
Réponse de METALSHOP
Hi Greg! I hope you liked the product!
I ordered a bat beer bottle opener abs…
I ordered a bat beer bottle opener abs and I love it! Thanks so much
2 février 2023
Réponse de METALSHOP
Hello Carol! Glad to know you loved the product and thanks for leaving a review!
These guys are nothing but crooks I…
These guys are nothing but crooks I ordered 4 shirts on Dec 28th they were supposed to be here 2 weeks later but here it is a month later and haven't gotten a refund, thanks for steeling my $108
29 janvier 2023
Avis spontané
Réponse de METALSHOP
Hi Jeremy! We would like to apologize for any inconvenience this matter brought you. Please let us know the order number so we could check into it and provide you with a positive solution.
Terrible customer service
Purchased a t-shirt for x-mas, paid to have it overnight shipped and arrive before x-mas. It never arrived. I sent them an email 2 weeks after it was late. They replied that they were getting with FedEx about the missing package. 5 DAYS LATER I contacted FedEx myself, and sent them an email asking for a replacement or a refund. They stated that since FedEx 'didn't consider it a missing package and it would be delivered' that I just needed to wait. Absolute worst customer service I've ever had.
18 janvier 2023
Avis spontané
Réponse de METALSHOP
Hello! We would like to apologize for the delayed delivery. Rest assured, we are always trying our best to reach out to the courier for any shipment that may be delayed or got lost in transit.
Very good store quick and very polite…
Very good store quick and very polite had a good online experience. love the pants
9 janvier 2023
Réponse de METALSHOP
We're happy to know you loved the pants and thanks for the feedback! We're always happy to assist you :)
I bought more than 4 coats
I bought more than 4 coats, 2 of them peeling apart after I wear one time , the quality on some coats is not a good quality at all , all imitation leather is poor , also I returned for more then a month still don't get my refund, I send many emails to question about my return, and not answer..I'm not buying anymore .. and is not a phone number to call ..
19 décembre 2022
Réponse de METALSHOP
Hello Darrall! We would like to apologize for any disappointment or inconvenience this has brought you. All our products are pre-checked before dispatch and in any case, we always make sure to accommodate customers who has received a damaged product. Refunds might take awhile because we have to wait for the product to be returned in our warehouse. Upon checking, it seems like we have processed your refund back. Once the refund is processed, it also depends on your bank service provider as to how long it would appear back in your account.
We are based in Europe, which is why we don't have an available phone number in the US, but you can always send us an email and we will make sure to attend on your concern.
Shady checkout experience - Buyers BEWARE
Shady checkout experience. After your order is confirmed, they will reach out to try and get you to give them your payment information l AGAIN after you place your order. Very, very suspicious. Buyers beware!
22 décembre 2022
Réponse de METALSHOP
Hello! Some orders are not successfully processed because the payment does not go through. This is when the system automatically sends a payment reminder to ask customers if they are still interested in the order that was initially created.
Réponse de METALSHOP
Hello! Thank you for the support and leaving us a feedback!
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