METALSHOP Avis 

They mislead their consumers by not advertising that their selections are not entirely domestic. I ordered my dad some ACDC and Alice Cooper merch for Christmas on December 3rd. Their shipping clearly states USA - PostNL, USA - FedEx and USA - DHL Express. These selections ranged from 15$-46$. Had I known that PostNL was an international shipping carrier, I would have never ordered this nor from this company had they not advertised recommendations for the holiday schedule. Customer service just copy and pasted policy at me that I was not entitled to a complaint on my order and I could ask for a refund only after the fact if I never received the order. Love not having a Christmas gift for my dad and it is December 24th and the post office website has my order still traveling through New Jersey.

I will never order from them again. Shipping policy and selection is ludacris.

I placed my order and the transaction showed up in my bank. The next day I received an email that my order was cancelled. I payed them and they kept my money. My bank Is handling the situation and gave my money back. Now my bank will be going after Metalshop to get their money back. Metalshop never asked me for the order number that was attached to the transaction that was showing in my bank. They did not really try to locate my order on there end at. Unprofessional company and I hope they get shut down.

Great communication. Timely shipping and great item I could not get when I went to psycho fest in Vegas . Only place I found it was your site . Definitely will be checking on other items in the future. Awesome 😎🤘🍻

Excellent service. Ordered shoes. Came on time. The shoes are perfect. My daughter is going to be so surprised!

for being shipprd from Europe,my order was surprisingly shipped very quickly.

I can't really provide you with a review, I have not received my order. It has been since 11/9/22 since I have received an update on my order's arrival????

The shirts were the right size that I ordered and well packaged thank you

I still haven't received my order it's been over a month

The shipping was fast and the coat is perfect for winter, extremely warm and perfect size!!!

Shipping took a little while but was unaware it was coming from Czech Republic/Europe.....
Otherwise totally happy with my Order.....
Finally got my Metallica Long Sleeve.....
Definitely recommend 🤘

The boots arrived quickly! They were of good quality and a reasonable price.

Every Order I have placed with your online store has been done exceptionally and with accuracy and great care for every order!

I have been pleased with how everything works in the ordering system and the layout when browsing and completing the orders, and every product I've received has arrived Internationally to the USA in perfect shape, exactly as described and pictured online. The level of attention to ensuring accurate information for sizing for each product and availability on the website is excellent compared to many other online web stores.

The variety of different brands you guys offer and the wide selection makes ordering from your website as the "go-to" place to be one of the best shops I've found compared to many others, and I intend on placing many more orders in the future!

Nice shoes at a fair price. Sizing was true. Little darker than the pic but very happy otherwise.

Good prices, great selection of shirts and merch, and fast shipping with tracking. However, the two Mercyful Fate shirts that I bought size XXL really are XL. They're smaller than XXL's I've bought before, including in Europe. Too small to wear comfortably.

Very satisfied with my experience!! Fast delivery sooner than expected! I ordered the wrong size and they were very helpful with the return, haven’t completed the return yet but my indication is it’s going to be fine!! I will order the right size from them again!!