Our first ever authentic Pan de Muerta and what a treat! Absolutely delicious, so light and tasty. Packaged and delivered so quickly too. Can't thank you enough. Best wishes Jan x💀🦴🪇🇲🇽🪅💜🧡🩷💛... Voir plus
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Lisez les avis des autres
Excelente servicio al cliente desde antes de la compra, durante la compra y después de la compra. El producto súper fresco y con gran sabor Siempre hemos tenido una buena experiencia. Los recomie... Voir plus
Amazing service! Got a sample of a seasoning I never knew I needed so versatile with fruits mocktails etc tastes sweet and sour! So delicious will definitely be ordering again.parcel packed very well... Voir plus
MM's website was easy to navigate, allowing for easy searches for a specific product we were looking for. Delivery was fast and the postage packaging was secure, so everything arrived intact. The prod... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Épicerie mexicaine
- aussi dans
- Boutique de boissons non alcoolisées
- Confiserie
- Fournisseur de bières
- Service de livraison des courses
Informations provenant de diverses sources externes
Mi casa to yours. Real flavours of Mexico direct to your door! #glutenfree #vegan #spicy
Coordonnées de contact
Unit 1, 1a Philip Walk, Peckham, London, SE15 3NH, London, Royaume-Uni
- +447724838622
- himama@mexican-mama.com
- mexican-mama.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Mexican Mama
Hi Claudia, thank you for taking the time to leave us a review. We are so happy that you enjoy shopping with us and that you love our tortillas. We can't wait to send you some more!
Excellent all round service
Excellent all round service. Prompt and professional communication even on Sunday and outside hours. Great selection of products and helpful, engaging staff.
Mil gracias!
24 juillet 2025
Réponse de Mexican Mama
Hi Clarisssa, thank you for taking the time to leave us a review - it is much appreciated. We are happy that you found our team to be friendly and helpful. We look forward to helping you out more in the future.
Réponse de Mexican Mama
Hi Elia, thank you so much for taking the time to leave us a review! I am glad you enjoyed your order! We look forward to packing more for you in the future!
Another great delivery from MM
Another great delivery from MM! Best tortillas and tostada selection in town. Fast delivery and cute thank you note.
15 juillet 2025
Réponse de Mexican Mama
Hi Lesley, thank you for taking the time to leave us a review! I am glad you enjoy the range of products we have to offer - we work hard to offer a wide range of good quality products. We look forward to packing more tortillas and tostadas for you in the future!
Tortillas were good
Tortillas were good. Didn't expect the fajita spice to have MSG in it. Tbh I wasn't aware MSG is even legal in this country. Was hoping for something traditional.
21 juillet 2025
Réponse de Mexican Mama
Hi Nat, thank you for taking the time to leave us a review - we appreaciate all feedback. We take extra care to make sure that all our products are authentic and that they would be found in kitchen cupboards across Mexico. We list all the ingredients of the products on our website, but if you have any queries or are looking for advice in general on any of our products in the future, please do reach out to us over the phone or by whatsapp and any one of our team members will be more than happy to help you out and give some advice and reccomendations!
Réponse de Mexican Mama
Hola! Thank you for taking the time to leave us a review! We are so glad that your order came quickly and easily! We look forward to packing your next order!!
Réponse de Mexican Mama
Hola Pinda! Thank you for taking the time to leave us a review! We are glad that your order arrived quickly and we look forward to packing any future orders you may place with us!!
Perfect!
Order arrived super quick with some freebies too! I also placed two orders by mistake, explained and they cancelled and refunded me for the one without any hassle! Thank you :)
15 juillet 2025
Avis spontané
Réponse de Mexican Mama
Hi Holly,
Thank you for your positive review, we're so glad you were satisfied with our service and the freebies! We look forward to serving you again soon.
Mexican Mama
Absolutely Fantastic Company
Absolutely fantastic company! Saved my day! Great shop and super helpful!
11 juillet 2025
Réponse de Mexican Mama
Hi Jay,
Thank you for your five-star review, we're glad you were satisfied with service! We hope you shop with us again soon.
Mexican Mama
Great product, nice service and quick delivery
My order got delivered quickly, great product I can never find the right size corn tortillas for tacos and big burrito wraps in the UK supermarkets so was chuffed to get these delivered. Nice little hand written thank you note too and a mini freebie! Lovely touch, will definitely be ordering again.
3 juillet 2025
Réponse de Mexican Mama
Hi Kathleen,
Thank you so much for your review! we're so glad you enjoyed our delicious tortilla slection and our small treat. We hope to serve you again soon.
Mexican Mama
Réponse de Mexican Mama
Hi Matt,
Thank you for giving us a five-star review, we're so glad you were satisfied with our service. We hope to serve you again soon!
Mexican Mama
Great quality and fast delivery
I am so impressed by the super quick delivery of the products! But most importantly, all products were tasty and arrived in perfect conditions. I’ve struggled so much to find good flour tortillas, but these are delicious! A little taste from home.
7 juillet 2025
Réponse de Mexican Mama
Hi Janette,
Thank you for your amazing review, we're so glad you enjoyed our delicious authentic tortillas to remind you of home! We hope to serve you again soon.
Mexican Mama
Réponse de Mexican Mama
Hi Joe,
Thank you for recommending us and for giving us a five-star review. We're glad you were satisfied with our services and quick delivery. We hope to serve you again soon!
Mexican Mama
My package arrived earlier than…
My package arrived earlier than expected and the glass sauce bottles and cans were wrapped carefully with shredded cardboard and paper. Love the little note and candy in the box, makes it feel more personal!
3 juillet 2025
Réponse de Mexican Mama
Hi Bre,
We're glad you enjoyed the little details in your order, and that the delivery arrived swiftly. Hopefully you enjoyed your order and we hope to serve you again soon. We thank you for your positive review of our business!
Mexican Mama
Gracias por enviarme los productos tan…
Gracias por enviarme los productos tan rápido mi sobrina feliz con sus pelones pelo rico llegaron a tiempo
26 juin 2025
Réponse de Mexican Mama
Hola Eunice,
Muchas gracias por darnos cinco estrellas! Estamos contentos que este satisfecha con su pedido y estaremos atentos a su proximo pedido.
Mexican Mama
Great customer service and products.
Great customer service and products.
I messaged them to ask how quick delivery was. They replied straight away and the order was delivered quickly.
And they even added a little Handwritten note and a chewy sweet bar.
3 juillet 2025
Réponse de Mexican Mama
Hi Samantha,
We're so happy you were satisfied with our product, delivery, and service. We thank you for your five-star review and hope you shop with us again soon!
Mexican Mama
Réponse de Mexican Mama
Hi Matthew,
Thanks for taking the time to leave us a review and I am sorry you haven't yet received your order. Your package was shipped with Royal Mail on the 1st July, the morning after you placed the order. It should have been with you on the 2nd, you would have received a tracking number from us and Royal Mail.
Looking at the tracking there does not appear to have been an update since the collection from our warehouse and so we will investigate with Royal Mail and send a new package in the meantime.
This is the first we heard of the issue with your package, we always request that you contact us as soon as notice any issue with the tracking or experience any delays in receiving the order. That way we can investigate with out delay and get a new package sent as soon as possible if that is what is required. As you can see from the other reviews, we look to resolve issues of this kind very quickly when they arise.
We will also contact you directly to advise of the new tracking number and when you can expect the package.
Mexican Mama
Réponse de Mexican Mama
Hola Margarita,
Muchas gracias, nos alegra saber que recibiste un servicio rápido. Lamentamos que la caducidad del producto no haya sido lo que esperabas y que no se te haya informado previamente. Agradecemos mucho tu comentario, ya que nos ayuda a mejorar. Vamos a tomar medidas para asegurarnos de comunicar siempre esta información claramente en el futuro. Gracias por tu confianza y esperamos servirte mejor la próxima vez!
Mexican Mama
Réponse de Mexican Mama
Hi Angela,
We're so happy you were satisfied with our products, delivery, and a little extra treat. We thank you for your five-star review and hope you shop with us again soon!
Mexican Mama
Me encantó y más por que las tostadas…
Me encantó y más por que las tostadas no llegaron rotas,recomendaríamos y si vuelvo a comprar😉
30 juin 2025
Réponse de Mexican Mama
Hola Stefanie,
Muchas gracias por darnos cinco estrellas! Estamos contentos que este satisfecha con su pedido y que llegaron bien las tostadas. Estaremos atentos a su proximo pedido.
Mexican Mama
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