Lauren was great. She was super courteous, patient and helpful. She helped me navigate the app transfer process whilst on the phone to transfer funds. The app could do with some enhancements to... Voir plus
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Lisez les avis des autres
I have been with this credit union for years even before the name change. Its a fantastic business that puts community first and hasn't succumbed to total automation. You can always talk to their advi... Voir plus
I recently joined Credit Union wanting foreign exchange as my own bank no longer does this. I found the transaction painless, friendly and easy. I have since joined and am gradually using more & mor... Voir plus
Hi All, Just want to leave a note about Karen who works in Member first in the swords branch. Karen was extremely professional & very helpful & made our experience very easy & pleasant. Top clas... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Coopérative de crédit
- Société de crédit et de prêt automobile
- Prêteur hypothécaire
- Société financière non banquière
- Banque d'épargne
À propos de Member First Credit Union
Écrit par l'entreprise
Member First Credit Union offers great value loans and hassle-free savings. We're member owned and not-for-profit, serving communities across North Dublin.
Great Value Loans
Hassle-Free Savings
Join Online Now
Coordonnées de contact
Artane Roundabout, Malahide Road, Artane, D05 FH97, Dublin 5, Irlande
- (01) 851 3400
- info@mfcu.ie
- mfcu.ie
4,6
Excellent
351 avis
Demande des avis aux clients
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prompt reply
14 juillet 2026
Réponse de Member First Credit Union
Thank you, Alan. We're delighted to receive your 5-star rating and really appreciate your support. Thanks for choosing Member First Credit Union.
A great team
A great team when I apply for a covered loan they are very helpful. Happy to answer any questions you may have.
Highly recommended credit union
29 avril 2026
Avis spontané
Réponse de Member First Credit Union
Thanks so much for your kind comments. We’re delighted you had a positive experience and found everyone helpful. I’ll be sure to pass your feedback on to the team. We really appreciate the recommendation.
MFCU
I couldn't praise staff highly enough
I couldn't praise staff highly enough, from the process of joining the credit union which was made a very pleasant and uncomplicated experience with Rachel, and very helpful and similar experience with Karen and Mick who help me through online registration process. With thanks, Anthony Fitzsimons.
20 mars 2026
Avis spontané
Réponse de Member First Credit Union
Hi Anthony,
It was lovely speaking with you the other day, and thank you so much for your kind words.
We’re delighted to hear that your experience joining Member First Credit Union and getting set up online was pleasant and uncomplicated. Your feedback mean a great deal to us, and I’ll make sure to pass your kind words on to the whole team — they’ll really appreciate it.
Thanks again for taking the time to share your experience, and for choosing us.
Kind regards,
Mick
I’ve had nothing but positive things to say
I’ve had nothing but positive experiences dealing with the credit union. From the moment you walk in, the staff make you feel welcome and valued. They are genuinely lovely people who take the time to listen, explain things clearly, and ensure you feel comfortable with every step of the process.
What really stands out is how easy they are to deal with. Everything is handled in a straightforward, friendly, and professional manner, making even financial matters feel stress-free. Whether you’re opening an account, applying for a loan, or just making an enquiry, they treat you with patience and respect.
The level of understanding and support they offer is exceptional. They truly care about their members and go out of their way to help in any way they can. It’s refreshing to deal with a financial institution that feels so personal and community-focused.
I would highly recommend the credit union to anyone looking for a trustworthy, approachable, and supportive place to manage their finances.
24 février 2026
Avis spontané
Réponse de Member First Credit Union
HI Chris,
Thanks so much for taking the time to leave such a lovely review. As a community‑based Credit Union, it really means a lot to us to receive such positive feedback, as it helps us continue improving the service we provide to our members.
We’re delighted to hear you’ve had consistently positive experiences and that the team makes you feel welcome and supported when you call in to us.
I’ll make sure to pass your feedback on to the team — they’ll really appreciate hearing it. We’re proud of the personal and professional approach we try to maintain, so it’s great to know that comes across.
Thanks again for your recommendation and for being a valued Member. If you ever need anything, we’re always here to help.
– MFCU
Lauren was really helpful for my recent…
Lauren was really helpful for my recent loan application, nice polite and very well … thanks
25 février 2026
Avis spontané
Réponse de Member First Credit Union
Thank you so much for your kind review! We’re delighted to hear that Lauren was able to help you with your recent loan application. It’s great to know you found her polite, supportive, and easy to work with. I will make sure to pass your lovely feedback on to Lauren — it will mean a lot to her. Thanks again for taking the time to share your experience!
MFCU
Thanks to all the staff in Member First…
Thanks to all the staff in Member First Credit Union, I got great advice and guidance through a financially stressful time, they helped take the stress out of it for me, well done to all on the wonderful service provided to me over the years, thanks, CB
16 février 2026
Avis spontané
Réponse de Member First Credit Union
Thank you, CB, for your wonderful review. We’re delighted to have been able to support you over the years, and we will always be here for you. I’ll be sure to share your kind words with our team — they’ll be thrilled to hear them
Rude, unprofessional and lacking basic courtesy.
The girls on the phones really need to learn how to talk to the public.
Never have I heard such unprofessionalism and discourtesy from people who work for what is essentially a bank, not a credit union as all of their lending is solely based on your credit score.
Don't waste your time joining or applying for a loan if you have less than exemplary earnings or a pristine credit score as they wont even review it or even tell you that they wont/didnt review it, well, they will eventually tell you when you have to call back to deal with one of their snotty employees after the first snotty employee hangs up the phone on you mid conversation.
Id join a different credit union if possible. These aren't the friends of working people that they used to be.
3 février 2026
Avis spontané
Réponse de Member First Credit Union
Hi Gerard,
Thank you for taking the time to share your feedback with us.
We have reviewed the details of this interaction internally to ensure we fully understand what took place. We are sorry that the interaction did not meet your expectations, and we value the feedback you have provided, as it helps us improve the service we deliver to our Members
We do appreciate, however, that experiences can feel different from each person’s perspective, and we thank you for sharing yours.
If you wish to share any further information for our internal review process, you are very welcome to get in touch with us. While we cannot provide individual case updates through this public channel, any additional details you provide will be included as part of our ongoing service reviews.
Thank you again for your feedback — it plays an important role in helping us continuously improve the service we provide to our Members.
MFCU
A note of thanks to Lauren and Maria …
A note of thanks to Lauren and Maria for their help on Thursday it was appreciated
Ray
15 novembre 2025
Avis spontané
Réponse de Member First Credit Union
Hi Ray, thank you for your 5 star review and kind words.
Superb friendly and efficient service.
I emailed Karen from MFCU this morning. I got a reply within half an hour She was very efficient, knowledgeable and lovely to talk to.
Thank you so much Karen.
Kind regards,
Colm Hanratty
4 septembre 2025
Réponse de Member First Credit Union
Hi Colm, thanks so much for your kind review. We'll pass on your message to Karen.
Karen (Swords Branch)
Hi All,
Just want to leave a note about Karen who works in Member first in the swords branch.
Karen was extremely professional & very helpful & made our experience very easy & pleasant.
Top class service
22 août 2025
Avis spontané
Réponse de Member First Credit Union
Hi Bren, thank you for taking the time to share your positive experience. We'll pass on your kind words to Karen.
Loans have got more expensive
Loans have got more expensive
Recently charged €5 for a statement in donaghmede.
Staff could do with more customer service training
11 juin 2025
Avis spontané
Réponse de Member First Credit Union
Hi Carol, thank you for your feedback. If you would like to make a formal complaint, please visit our website and follow the steps outlined - https://www.mfcu.ie/privacy-policy/complaints/
The young Lady was extremely…
The young Lady was extremely knowledgeable and very helpful.
18 juin 2025
Réponse de Member First Credit Union
Thank you for your positive feedback, we're delighted to hear you had a good experience.
Not just quick and efficient but very…
Not just quick and efficient but very human and understanding. Couldn’t recommend higher.
17 juin 2025
Réponse de Member First Credit Union
Hi Mark, thanks so much for your great feedback!
I had a fantastic experience with David…
I had a fantastic experience with David at the credit union. From start to finish, he was incredibly professional, knowledgeable, and approachable. David took the time to thoroughly explain all my options, patiently answering every question I had without ever making me feel rushed. His friendly and down-to-earth manner made what could have been a stressful process feel smooth and straightforward.
David’s dedication to helping members is clear — he genuinely cares and goes the extra mile to find the best solutions tailored to individual needs. Thanks to his expert guidance, I felt confident and well-informed throughout the entire process. It’s rare to find someone so patient, kind, and professional all at once.
I highly recommend David to anyone needing financial advice or assistance at the credit union. He truly makes the experience pleasant and reassuring!
20 mai 2025
Avis spontané
Réponse de Member First Credit Union
Hi Edward, we're delighted to hear that you had such a great experience with us. We really appreciate your positive feedback and will be sure to pass this on to David.
Réponse de Member First Credit Union
Hi Celine, thank you so much for your great feedback!
Karen was extremely helpful and kind in…
Karen was extremely helpful and kind in helping me navigate an issue online. She was able to resolve many of the issues I had via email, and was patient throughout. I finally have access to my account again-thank you Karen!
15 avril 2025
Réponse de Member First Credit Union
Hi Georgia, we're so glad to hear that Karen was able to help you with your account issue. We appreciate your kind words, and we will pass them on to Karen.
Réponse de Member First Credit Union
Hi there, we appreciate your kind words about our team's quick response and friendly service. Thank you!
Very quick response from customer…
Very quick response from customer service. Emailed Friday night and heard back first thing Saturday morning.
22 février 2025
Réponse de Member First Credit Union
Hi Katie, we appreciate your kind words and are glad to hear that you received a prompt response from our Member Services team.
Love my Credit Union
Very helpful team. Swift replies to enquiries and they've made my online and over the phone enquiries very easy. Love my Credit Union!!
13 février 2025
Réponse de Member First Credit Union
Hi Av, thank you for this great review! We're thrilled to hear about your positive experience with MFCU.
They have helped me get a loan and have…
They have helped me get a loan and have been so helpful all was done so quickly with no stress.
2 septembre 2024
Avis spontané
Réponse de Member First Credit Union
Hi Katrina, we are thrilled to hear about your positive experience with us. It's wonderful to know that we were able to make the loan process smooth and stress-free for you!
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