Lauren was great. She was super courteous, patient and helpful. She helped me navigate the app transfer process whilst on the phone to transfer funds. The app could do with some enhancements to... Voir plus
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I have been with this credit union for years even before the name change. Its a fantastic business that puts community first and hasn't succumbed to total automation. You can always talk to their advi... Voir plus
I recently joined Credit Union wanting foreign exchange as my own bank no longer does this. I found the transaction painless, friendly and easy. I have since joined and am gradually using more & mor... Voir plus
Hi All, Just want to leave a note about Karen who works in Member first in the swords branch. Karen was extremely professional & very helpful & made our experience very easy & pleasant. Top clas... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Coopérative de crédit
- Société de crédit et de prêt automobile
- Prêteur hypothécaire
- Société financière non banquière
- Banque d'épargne
À propos de Member First Credit Union
Écrit par l'entreprise
Coordonnées de contact
Artane Roundabout, Malahide Road, Artane, D05 FH97, Dublin 5, Irlande
- (01) 851 3400
- info@mfcu.ie
- mfcu.ie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Great service
Quick response. Straight to the point. Also phone number provided and most importantly a name of a person with whom I can communicate with if needs be. Great service.
Quick and efficient
Quick and efficient. Karen got back to me so quickly after my first enquiry and also when I had a problem submitting, she replied immediately.
Regards,
Orla
Alanna MFCU
Alanna was so helpful. Went the extra mile and really answered my questions well. She was very friendly and just lovely as well as being super helpful. Class act x
I put in the wrong information and you…
I put in the wrong information and you got back to me very quickly. I appreciate that.
I had never used the log in app before…
I had never used the log in app before and it took me a while to get the hang of it and the staff were very helpful
Had some issues with app access and…
Had some issues with app access and staff resolved promptly and with handy information
Very quick to solve my logging into…
Very quick to solve my logging into online banking
Very efficient service and great…
Very efficient service and great support for my query.
Fast response time
Emailed them with a query about my account and they responded straight away.
Great customer service fast response…
Great customer service fast response time, and very helpful.
I am glad to have an account in member…
I am glad to have an account in member first, not like banks all the work is very direct. I will recommen to all I know ,thank u for having me.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
I applied for a refinance on 12/13/23
I applied for a refinance on 12/13/23. I was told I would save $400 on gap insurance & warranty would be cheaper through MFCU & to cancel them. I was told interest rate would be more like 7 or 8 because I had mentioned MFCU sent me a lower rate offer via their app. Because the rep was wrong, I never heard from her ever again despite me leaving messages and being put in her que. I had to keep calling and sitting at MFCU to get the loan to move through with much distress. NO ONE WOULD TRANSFER ME TO THE MAIN SUPERVISOR. She had no idea of anything. If they do anything well, it's cover for each other. After 2 meetings at MFCU, several calls, and 20 days, they finally gave me 8%, gap being $258 less (not $400), and paying separately an extra $31.43 a month because MFCU couldn't give a warranty because of too many miles. I went there to lower the payment & interest rate & now I will struggle because of trusting MFCU. For the fun of it, they treated me like I didn't deserve normal service with just a few points short of an 800 credit score. I truly believe they treated me so poorly because I am not rich. SMH

Réponse de Member First Credit Union
Karen was very helpful and fast at…
Karen was very helpful and fast at helping me with my query..
Excellent service
Very pleasant and helpful
A nuisance waiting on one clerk on a…
A nuisance waiting on one clerk on a Friday afternoon.
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