Despite their claims to sell authentic designer merchandise from verified boutiques, in the case of their Casablanca t-shirts sourced from a boutique in the Lyon-region of France….the lie-detect... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I needed to obtain a return authorization. I began a live Chat with essential details and I then had to leave the conversation before connecting fully. I resumed 2 hours later and Ronni had taken care... Voir plus
L'entreprise a répondu
Was looking for these boots everywhere. They were sold out in my size. Miito had them, never shopped with them before, so I took a chance. They had Competitive pricing, easy purchasing experience, gre... Voir plus
Great experience!!! I purchased a brand new Longchamp bag from Miinto that was about 40% less expensive than it was at any other website or store, including tax and shipping. The item was on my doorst... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Marché en ligne
- Magasin de vêtements vintage
- Magasin de vêtements pour femmes
Écrit par l'entreprise
Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion boutiques. Feeling inspired? Visit us at www.miinto.com If you need assistance, our customer service team is ready to support you.
Coordonnées de contact
Prags Boulevard 49, 2300, Copenhagen S, Danemark
- customerservice@miinto.com
- miinto.com
4,4
Excellent
360 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First time and will come back
Competitive prices, great product selections, and the customer service was amazing.
27 janvier 2025
Avis spontané
Réponse : Miinto United States
Thank you, Cathy! That is music to our ears and the customer service is saying, 'hello' :)
We're looking forward to seeing you on Miinto again soon!
Warm Regards
Tom
I’m extremely disappointed with the…
I’m extremely disappointed with the glasses I received. They arrived scratched, which is completely unacceptable for a brand-new item. I trusted this site for quality, but it’s clear that proper care wasn’t taken before shipping. It’s unprofessional and frustrating to spend money on something that arrives in such poor condition. I expected much better. This experience has made me hesitant to order from this site again.
17 janvier 2025
Avis spontané
Réponse : Miinto United States
Dearest Marina,
We appreciate you bringing this to our attention and sincerely apologize for any inconvenience it may have caused.
Could you please send us an email with your order number so we can look into this further and assist you as quickly as possible?
We look forward to hearing from you so we can solve this for you.
Have a lovely day Marina!
Best regards,
Matilda, Miinto
The price was great
The price was great, but the shipping took much longer than expected. Miinto.com states a delivery time of 4-6 days, but I received my package 10 days after placing the order
24 janvier 2025
Avis spontané
Réponse : Miinto United States
Thank you, Min. We are happy to hear that you enjoyed the prices for the items. We also appreciate your feedback on the delivery times which we are working to shorten.
We hope to see on Miinto again soon!
Warm Regards
Tom
Amazing first experience for an avid…
Amazing first experience for an avid online shopper - shoes were mint and came timely - I’m looking forward to using them again
20 janvier 2025
Avis spontané
Réponse : Miinto United States
Thank you so much, Jordan! The opinion of avid online shoppers means the world to us and we're very pleased to hear you enjoyed your experience.
We're looking forward to seeing you on Miinto again soon!
Warm Regards
Tom
Easy to navigate and quick int’l…
Easy to navigate and quick int’l shipping
16 janvier 2025
Avis spontané
Réponse : Miinto United States
Thank you, Grace! We are very pleased to hear you enjoyed shopping with us.
We hope to see you on Miinto again soon!
Warm Regards
Tom
Highly recommend the website and all…
Highly recommend the website and all brand name
24 janvier 2025
Avis spontané
Réponse : Miinto United States
That is music to our ears! Thank you very much, Jake.
We love to hear you enjoyed our services and looking forward to seeing you again soon!
Warm Regards
Tom
I purchased an item and it wasn’t as…
I purchased an item and it wasn’t as represented on the website. They sent me the return label for DHL. The item has been stuck in customs for one week. They need a TAX ID number in order to return this item to the vendor. They have not been able to do this. I would never purchase anything from this site again. Their customer service is terrible!
2 janvier 2025
Avis spontané
Réponse : Miinto United States
Dear Stacey,
Thank you for sharing your feedback, and we’re truly sorry for the delay with customs during the return process. We’re happy to see that the parcel is now on its way back to the sender and is expected to arrive this week.
We’ve shared the tracking details and additional information with you via email, but if there’s anything more we can do to assist, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate your patience.
Best,
Matilda, Miinto
This was my first experience. But during 2 months I placed 3-4 orders. like shoes that I bought, and delivery. MIINTO tried to deliver ASAP
I like shoes that I bought! Premiata
1 janvier 2025
Avis spontané
Réponse : Miinto United States
Thank you so much! We are delighted to hear you've been enjoying our website and your recent purchases.
We hope to see you on Miinto again soon!
Warm Regards
Tom
Shop with no fears!!!
I’ve had a fantastic shopping experience with Miinto! The platform is incredibly easy to navigate, and I love how quickly I was able to find designer pieces at unbeatable prices. My first purchase arrived promptly, and I couldn’t be happier with the quality and service.
I was so impressed that I made a second purchase yesterday, and it’s already in transit—talk about efficiency! After a disappointing experience with Lyst, I’m thrilled to have found Miinto. I’ll definitely be shopping here again. Highly recommend it to anyone looking for a seamless and reliable shopping experience for designer items!
12 janvier 2025
Avis spontané
Réponse : Miinto United States
Thank you so much, Ms. Castel! Truly a pleasure to read a review like this. We love hearing that you were pleased with the service and your recent purchases.
We look forward to seeing you on Miinto again soon!
Warm Regards
Tom
Réponse : Miinto United States
Thank you, Chanie. It's a pleasure to hear that you were satisfied with the experience and your recent purchase!
We hope to see you on Miinto again soon!
Warm Regards
Tom
Absolutely amazing!!
Absolutely amazing!!! I got my order on time and exactly what my son wanted! Definitely will be ordering again soon! Thank you Minto!
10 janvier 2025
Avis spontané
Réponse : Miinto United States
Thank you so much, Josephine! We are thrilled to hear that you enjoyed the experience and your son is enjoying the recent purchase.
We're looking forward to having you on Miinto again soon!
Warm Regards
Tom
Fast and Great Quality
Came really quickly and in great condition! Would definitely buy from Miinto again
6 janvier 2025
Avis spontané
Réponse : Miinto United States
Thank you, Kylie. It's a pleasure to hear that your order arrived quickly and that you are enjoying your recent purchase!
We look forward to seeing you on Miinto again soon!
Warm Regards
Tom
Better listings and…
The site has better listings and exclusive brands and very competitive pricing. After ordering the parcel was delivered quickly and efficiently.
10 janvier 2025
Avis spontané
Réponse : Miinto United States
Thank you very much, Rikhi! We happen to agree with your opinion ;)
Very pleased to hear you are enjoying our service and speedy shipments.
We hope to see you on Miinto again soon.
Warm Regards
Tom
Live Chat Outstanding Customer Service
I needed to obtain a return authorization. I began a live Chat with essential details and I then had to leave the conversation before connecting fully. I resumed 2 hours later and Ronni had taken care of everything and already emailed me exactly what was needed. I'm super impressed at the initiative and thoroughness of Ronni's customer care. Will shop Miinto again!! Thank you
14 janvier 2025
Avis spontané
Réponse : Miinto United States
Thank you, Susan! We are thrilled you enjoyed your experience with us and we'll be sure to pass your kind remarks to Ronni :)
We hope to see you on Miinto again soon!
Warm Regards
Tom
Fast shipping
5 janvier 2025
Avis spontané
Very good site to purchase designers…
Very good site to purchase designers clothing and shoes. Prices are very attractive and shipping service from Europe to USA 2-3 days.
I also had to return one of the items and return process for re way to flow
Very satisfied with service overall.
14 janvier 2025
Avis spontané
Great service
17 décembre 2024
Avis spontané
Miinto in the worst
Miinto in the worst! Their customer service is non-existent, they don't respond for days. Important to remember that they own no merchandise and often cancel orders at well. What a waste of time!
Update: Matilda - now you ask for an update, more details? READ YOUR EMAIL! Your team has two emails that you still unanswered and you still have my MONEY. MIINTO IS THE WORST! I REPEAT!
7 janvier 2025
Avis spontané
Réponse : Miinto United States
Dear!
We’re truly sorry to hear about your experience and apologize for the delayed response it’s been an exceptionally busy time, but we’re here to help!
We’d love to assist you with your request, so please provide us with additional information, such as order etc and we’ll address it as quickly as possible.
Thank you for your patience, and we hope to turn your experience around :)
Best,
Matilda, Miinto
Competitive pricing & fast shipping
Was surprised how quickly the shoes arrived. They arrived in mint condition and really are what I was looking for. It was about 25% cheaper here than any other vendor I could find online. Definitely a happy customer.
3 janvier 2025
Avis spontané
Great quality
It was very easy to shop and return. Quality of the product was very good but it was just size which was loose to me. Does not work for me.
3 janvier 2025
Avis spontané
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