Miles & Barr Avis 

1 160
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Gracie Maye was very efficient & effective in solving a plumbing issue. After a week of going backwards & forwards (a severely blocked kitchen sink) Gracie sorted it within 1hr. She contacted a Draina... Voir plus

Noté 4 sur 5 étoiles

Jade Eccott has been a very impressive and essential part of getting this deal across the line for us . Her persistence and patience really has been vital in helping keep this deal together. Her expe... Voir plus

Noté 5 sur 5 étoiles

Thank you so much to Jade Eccott for all your help and amazing communication, we had weekly updates from Jade, and she really helped us with the process, and what to expect. She helped chase up enquir... Voir plus

Noté 5 sur 5 étoiles

I have rented out my flat through Miles & Barr for many years and found them to be very efficient. I can’t say I have had any problems which have not been able to sort. They have always put excellent... Voir plus

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À propos de l'entreprise

  1. Agence immobilière

À propos de Miles & Barr

Écrit par l'entreprise



Miles & Barr independent estate agents were established in January 1999 and have 14 offices spread over East Kent, dealing with property selling, buying, renting, mortgage advice, property management and relocation services.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 160)

524 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Emily Stickler - fantastic Sales Progressor

Emily Stickler is a fantastic sales progressor, she is very knowledgeable and was able to help us understand each stage of the process. Emily was in contact weekly is very kind and personable. We are really happy with our experience with Emily.

6 avril 2026
Avis spontané
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Réponse de Miles & Barr

Thank you for your kind words, Jessica. We are thrilled to hear that Emily provided you with excellent support and clear communication throughout the process. Our team is dedicated to delivering a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us

Noté 5 sur 5 étoiles

Sale of property in Ramsgate

It took several months to sell our property in Ramsgate but the staff at Miles and Barr kept us informed throughout the process. Once it was under offer Becky was our regular contact and helped us navigate the final stage between us and the buyers to a successful conclusion.

9 avril 2026
Avis spontané
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Réponse de Miles & Barr

Thank you for sharing your experience, Mrs Wraight. We appreciate your patience during the sale of your property. It's wonderful to hear that Becky provided you with consistent support and helped you navigate the final stages efficiently. We strive to deliver a seamless experience and are glad you felt informed throughout the process

Noté 5 sur 5 étoiles

Very professional

Miles & Barr were excellent in providing us a smooth and very informative lead up to the purchase of our first property, very efficient and always on the end of the phone if we had any queries. Louise Daly was our property progression point of contact and she couldn’t have done enough for us. Also Bradley Welsh in negotiating and helping with solicitors. Fantastic service.

9 avril 2026
Avis spontané
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Réponse de Miles & Barr

Thank you for sharing your wonderful experience, Maison. We're thrilled to hear that our team provided you with efficient support and clear communication throughout your property purchase. It's fantastic to know that Louise and Bradley were able to assist you so effectively. We truly appreciate your kind words and wish you all the best in your new home

Noté 5 sur 5 étoiles

Smooth Process

Louise was great at checking statuses, keeping me informed and moving things along smoothly, acting as the liaison between buyer and seller.

9 avril 2026
Avis spontané
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Réponse de Miles & Barr

Thank you for your wonderful feedback, Andrew. We're thrilled to hear that Louise provided excellent support and kept everything moving smoothly. Our team is dedicated to delivering a seamless experience through clear communication and professionalism. If you need anything further, please don't hesitate to reach out to us

Noté 5 sur 5 étoiles

Renting from them was an easy and…

Renting from them was an easy and straightforward process. Very professionell and very easy to deal with. Eventual problems were quickly solved.

9 avril 2026
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Réponse de Miles & Barr

Thank you, Claudia, for sharing your experience. We are thrilled to hear that the renting process was easy and straightforward for you. Our team is dedicated to providing professional support and resolving any issues efficiently. If there’s anyone specific you’d like to mention, we would love to hear about them.

Noté 4 sur 5 étoiles

I would like to take this opportunity…

I would like to take this opportunity to say I am pleased with your service which you and the team have done for me over the last 8 months for sale of my dad's property and finding a buyer quickly to complete the sale in March.

If I do decide to sale my own property in the future I know where to come...

Kind regards
Michel Crisp

7 avril 2026
Avis spontané
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Réponse de Miles & Barr

Thank you for your kind words, Michel. We're delighted to hear that you were pleased with our support during the sale of your dad's property. Our team strives for efficiency and professionalism, and it's wonderful to know we met your needs. If you decide to sell your own property in the future, we would be more than happy to assist you again. All the best.

Noté 5 sur 5 étoiles

Mel Scarsbrook has been fantastic

Mel has been fantastic. She always keeps us updated and has worked so hard for us. We really treasure her being part of the team

5 mars 2026
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Réponse de Miles & Barr

We appreciate your wonderful feedback. We are so glad that you value the hard work and updates you received. It's great to hear you see her as part of the team.

Noté 5 sur 5 étoiles

Had a very pleasant experience

Had a very pleasant experience. Melissa was amazing very knowledgeable, kind, polite and helpful.

6 février 2026
Avis spontané
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Réponse de Miles & Barr

We're happy to hear that you had a pleasant experience. We appreciate your kind words about the assistance you received; it means a lot to us.

Noté 5 sur 5 étoiles

Melissa from the Herne Bay branch was…

Melissa from the Herne Bay branch was extremely helpful during the process, timely response and dealings with agents in the past it was a breath of fresh air! James.

12 janvier 2026
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Réponse de Miles & Barr

We're happy to hear that the service you received was a breath of fresh air. It's great to know that our assistance was helpful and timely. Thank you for your positive feedback.

Noté 4 sur 5 étoiles

Very professional

Very professional - service provided was very professional from sales take on process through to photos /marketing and post offer support between offer acceptance and completion. Nadine in particular was patient, empathetic whilst being realistic about updates being dependent on responsiveness of other agents /solicitors in the chain.

31 mars 2026
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Réponse de Miles & Barr

We appreciate your positive feedback. We're happy to hear that you found our service professional, from the initial sales process to the support after the offer. It's great to know our team was patient and realistic with updates.

Noté 5 sur 5 étoiles

Miles and Bar Services

Miles and Bar were very tenacious in getting this tricky purchase completed. Special mention to the efforts of Nadine Roberts.

20 mars 2026
Avis spontané
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Réponse de Miles & Barr

Thank you for your wonderful review. We are thrilled to hear that Miles and Bar were tenacious in getting your tricky purchase completed and we appreciate your special mention of Nadine Roberts. Your feedback inspires us to continue providing a reliable service, and we look forward to supporting you again in the future.

Noté 5 sur 5 étoiles

Dealings with Miles & Barr

Relatively early days in my relationship with M&B (after the transition from Regal Lettings ) but in my dealings with them so far, they have been very professional and efficient.
My recent primary contact, Nicole Rene-Clarke, was on point, very personable and a pleasure to deal with & I'm sure will continue the great work, following her recent move to the Folkestone office. Her colleagues Charlotte Dyer and Charlotte Thomas before that, also deserve a mention for their competence and professionalism.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience working…

I had an excellent experience working with Rebecca on the sale of my house. She was incredibly friendly, approachable, and supportive throughout the entire process. Rebecca kept me consistently updated at every stage, which made everything feel smooth and stress-free. Her communication and dedication really stood out, and I genuinely couldn’t have done it without her help. Thank you, Rebecca!

30 mars 2026
Avis spontané
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Réponse de Miles & Barr

Thank you so much for your kind words, Aliyah. We're thrilled to hear that Rebecca provided you with excellent support and kept you updated throughout the process. Your feedback highlights our commitment to customer service, and we truly appreciate you sharing your experience.

Noté 5 sur 5 étoiles

My house sale experience

My house went on the market in Sept. 2025 and sold within a week. The marketing pictures of the house were very good. Whenever I liaised with Miles & Barr, the staff were friendly and professional. After the ‘sold’ sign went up, I was contacted by the Sales Progressor, Emily. She contacted me weekly to update me as to how things were going, any delays and to advise me on anything I might need to. I found this relationship very worthwhile. Overall, it has been a positive experience apart from the length of time the process took(6 months) due to unavoidable issues outside of Miles & Barr. I was told the process could take 12- 20 weeks, which I appreciated.

27 mars 2026
Avis spontané
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Réponse de Miles & Barr

Thank you for your wonderful review, Janet. We're thrilled to hear that your house sold within a week and that you found our team, especially Emily, to be friendly and professional. We appreciate your understanding regarding the process length and are committed to providing reliable support and quality service in the future

Noté 5 sur 5 étoiles

Great communication and very responsive

Great communication from start to finish from Miles and Barr. Nadine Roberts helped us with our purchase and she was excellent; providing regular updates and happy to help very quickly whenever we asked. Would definitely recommend working with her and this team.

27 mars 2026
Avis spontané
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Réponse de Miles & Barr

Thank you so much for your wonderful review. We're thrilled to hear that Nadine provided you with excellent support and reliable communication throughout your purchase. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Great communication and a real…

Great communication and a real understanding of the challenges of buying and selling property. Dan and the team were open, engaged and helpful. Nadine, our sales progressor, was always calm and patient, responding quickly to any questions or concerns.

27 mars 2026
Avis spontané
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Réponse de Miles & Barr

Thank you for your wonderful review. We are thrilled to hear that you found our communication great and our team, especially Nadine, to be calm and patient. Your feedback inspires us to continue providing great customer service with honesty and reliability, and we look forward to supporting you again in the future.

Noté 5 sur 5 étoiles

“First-time buyer, fully supported — Miles & Barr made the difference.”

I bought my first home this year through Miles & Barr and, if I’m honest, I felt quite overwhelmed by the whole process at the start.

I needed guidance and patience, and the Margate branch was excellent from the very first enquiry call. The sales team listened, understood, and took the time to have 1–1 conversations with me. I was invited to their offices as I found online administration a little difficult, they helped me organise my paperwork, explaining what would happen next, and offered reassurance. Nothing ever felt like too much trouble.

Once my offer was accepted, Louise Daly stepped in on sales progression — and this is where the strength of the Miles & Barr system really came into its own.

Since 18 December, Louise has been involved in over 88 emails across the chain. She was consistently friendly and professional, kept communication clear, and was always completely on it. When I was promised a call from her, it came — I found her integrity outstanding.

This wasn't just a big name business getting a sale over the line — this was Louise and her team doing things properly and supporting everyone through what can be a very pressured experience. That included both myself and thoughtful consideration for the seller, with multiple visits arranged during the paperwork stage.

I would absolutely recommend Louise Daly and Miles & Barr. If you’re fortunate enough to be buying a home where they are managing the sales progression, you’ll feel the benefit of that from day one — just as I did.
Thank you all, especially Louise.

On behalf of my friend .....
Andrew Jarvis

27 mars 2026
Avis spontané
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Réponse de Miles & Barr

Thank you so much for your kind words, Andrew. We're thrilled to hear that our Margate branch provided you with the support and guidance you needed during your home buying journey. Louise and the team truly embody our commitment to customer service, and we appreciate you recognising their honesty and reliability. Congratulations on your new home!

Noté 5 sur 5 étoiles

Miles and Barr, above and beyond.

Miles and Barr offered excellent professional and expert service from start to finish, I would particularly like to thank Debbie Thwaites who kept the deal on track from start to finish. Can’t recommend this agency enough.

27 mars 2026
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Réponse de Miles & Barr

Thank you so much for your wonderful review, Emma. We are thrilled to hear that you found our service to be excellent and that Debbie provided you with reliable support throughout the process. Your recommendation means a lot to us and we look forward to assisting you again in the future

Noté 3 sur 5 étoiles

An unsatisfactory experience

We recently bought a flat through Miles and Barr and were disappointed by the service they offered. The person who showed us around multiple viewings knew nothing at all about the properties and couldn't answer any questions. When we did find a property we wanted to buy the Sales Progressor (our contact point during the purchase process) was very disengaged. She was rarely proactive, slow to respond to our calls and never seemed to actually listen to our concerns. The whole purchase was painfully slow and although some of this was due to delays with solicitors, we never felt that the Miles and Barr staff did anything to help facilitate the process.

26 mars 2026
Avis spontané
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Réponse de Miles & Barr

Hi Laura, thank you for sharing your experience with us. I'm truly sorry to hear that our service did not meet your expectations during your property search and purchase. We value your feedback and will work on improving our approach to ensure our team is more proactive in the future.

Noté 5 sur 5 étoiles

Nadine Roberts

Nadine always kept me up to date with progress of my house purchase and was so positive and encouraging throughout the whole process.Nadine turned a stressful time in to a pleasurable experience .Thank you for being a jolly voice at the end of the phone !

24 février 2026
Avis spontané
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Réponse de Miles & Barr

Thank you so much for your kind words, Caroline. We are thrilled to hear that Nadine kept you updated and turned a stressful time into a pleasurable experience. Your feedback truly highlights our commitment to customer-centric service and we look forward to supporting you again in the future

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