I went (with a friend) into the shop with some idea of where we wanted to go, but nothing else. Jessica was welcoming and really helpful. She found a hotel that we both liked and gave us some inform... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Everyone at the Gloucester branch are kind,efficient, knowledgable and have never let us down in the 10 years we’ve been using them for our holidays. Special thanks to Connor and Leyanne. We always ge... Voir plus
L'entreprise a répondu
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... Voir plus
L'entreprise a répondu
The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Coordonnées de contact
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, Royaume-Uni
- 01452 345100
4,9
Excellent
347 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Miles Morgan Gloucester.
Not so much the "what" but rather "who".
Conor Watts from the Gloucester branch of Miles Morgan gave outstanding service and advice yesterday as we were looking to book a dream trip to Canada and Alaska.
His knowledge and advice was invaluable in helping us to decide the various elements of this holiday.
Not the first time we have used the Gloucester office, all the staff are so helpful and nothing is too much trouble for them.
Such friendliness and efficiency is rare to find these days but Conor and his team deliver each and every time.
27 août 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Rob, thank you for taking the time to leave 5 stars and a kind review for myself and the team! I appreciate it!. It was a pleasure to assist you both and book your dream trip. I hope to welcome you both again soon. All the best, Conor
Booking a holiday a good experience
Jessica Kane was polite friendly and very helpful made the whole experience very relaxing
27 août 2025
Réponse de Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave 5 stars and a kind review regarding your recent experience. I am happy that I could assist you and book your next holiday! I hope to see you again soon. Best wishes, Jessica
Top marks to MM Gloucester!
Always come to Miles Morgan Gloucester to book my holidays. You always provide excellent service and help me find the perfect holiday. This time I am taking my Sister with me, who has mobility needs and I am grateful for the various options you advised me on, for my consideration. Coming to you takes all the stress out of booking a holiday and I enjoy chatting to you all, as I feel I know you all well now.
19 août 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Elizabeth, thank you for leaving 5 stars and a lovely review for the team. I am glad that we could help. It is a pleasure assisting you and booking your holidays! All the best, Jessica
Friendly, knowledgeable staff
The staff were really friendly and knew the cruise ship we booked. They were knowledgeable and appreciated this would be our forst cruise so they gave us some pointers.
24 août 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Susan, thank you for taking the time to write this kind review! It was a pleasure to help the both of you and book your first cruise. I look forward to seeing you again soon. Best wishes, Jessica
As I have been using Miles Morgan for a…
As I have been using Miles Morgan for a few years (that should tell you something), they were immediately familiar with me and my husband and were able to call up our information straight away and booked our new holiday without any problems. Brilliant! Really friendly staff. Couldn't fault them.
22 août 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Mo, thank you for leaving 5 stars and a kind review for the team! It is always a pleasure assisting you both and booking your holidays. I hope to see you again soon. All the best, Leyanne
booking at Gloucester branch
Made booking at Gloucester branch and Leyanne was very cheerful and helpful. Booking was made quickly without any issues.
23 août 2025
Réponse de Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave us a kind review. I really appreciate it and it was a pleasure to book your holiday! I look forward to assisting you again soon. Best wishes, Leyanne
Excellent personal service.
13 août 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Angela, thank you for leaving a 5* review for your recent experience with myself. It was a pleasure in being able to assist and look forward to seeing you again soon. Kind Regards, Jess.
As always first class service from…
As always first class service from Myles Morgan in Gloucester.
Jessica displayed sound knowledge on our chosen holiday location and compared a number of companies offering similar excursions, which were similar.
We chose a reputable tour company who we have used before in Europe
Very helpful team, many thanks
15 août 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Dave, thank you for your kinds words and was a pleasure to meet you last week. Look forward to seeing you again soon. Kind Regards, Jess.
We have just booked some more holidays…
We have just booked some more holidays with Conor at Miles Morgan in Gloucester and it was all done quickly and efficiently as always !!
Conor and his team always strive to get us the best holidays for the best prices and they all work really hard .
I can’t recommend them enough !!
We wouldn’t book with anyone else , a great team !!
15 août 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Jayne, thank you for your kind words. It is always a pleasure to assist with your bookings and look forward to seeing you again soon. Kind Regards, Conor.
Réponse de Miles Morgan Travel - Gloucester
Hi Mrs Tea, thank you for leaving a review and 5 stars. It was a pleasure to assist you both and book your holiday. I hope to see you again soon. All the best, Jessica
Réponse de Miles Morgan Travel - Gloucester
Hi Paul, thank you for your kind words. I am happy that I could help book your hotel! I hope to assist you again soon. Have a lovely holiday. Best wishes, Jessica
The lady was so good explain everything…
The lady was so good explain everything about the cruise very helpful
5 août 2025
Réponse de Miles Morgan Travel - Gloucester
Hi, thank you for taking the time to leave a review. I appreciate your kind words and I am glad that I could help. All the best, Jessica
My advisor at Miles Morgan was easy…
My advisor at Miles Morgan was easy going and very friendly!
She really helped me find a holiday which was very last minute, but at the same time was neither pushy or pressurising.
Would highly recommend - and would definitely look at returning instead of booking through online companies which I had tended to do for several years :)
28 juillet 2025
Réponse de Miles Morgan Travel - Gloucester
Hi, thank you so much for taking the time to leave this lovely review with 5 stars. It was a pleasure to assist you and I hope you had a great time away! We hope to assist you again soon. All the best, Lydia
First class customer service
Jessica was wonderful when we went in to discuss our holiday requirements. Later in the day she had realised the the hotel offered may not meet our needs. She spent time looking for a alternative for us. She went above for us. We have now booked our perfect holiday with her. I highly recommend this travel agency.
31 juillet 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Susan, thank you so much for leaving this kind review regarding your recent experience with us! It was my pleasure to assist you and find the right holiday! I hope to assist you again soon. Best wishes, Jessica
Helpful and knowledgeable service, as always.
We received our usual helpful and knowledgeable advice and our 2026 booking was made smoothly and easily. We have used Miles Morgan exclusively for many years and will continue to do so.
27 juillet 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Angela, thank you for leaving this kind review. It is always lovely seeing you and assisting the both of you! I hope to see you again soon. Best wishes, Leyanne
Knowledgeable and pressional agents
This is the second trip we've booked with Jessica at Miles Morgan and once again she was very personable, while being very efficient and professional.
26 juillet 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Janis, thank you for leaving this lovely review! I appreciate your kind words. It has been a pleasure assisting you both and booking your last couple holidays. I hope to see you again soon. All the best, Jessica
Réponse de Miles Morgan Travel - Gloucester
Hi Ningmin, thank you for leaving a review regarding your recent booking made with us. We are governed by our booking suppliers and more so the airlines in regards to booking amendments and airfares provided. Hope this helps clear this up for you and thank you again for leaving us a review. Kind Regards, Leyanne.
So helpful and very good at listening to what you…
So very good at listening to what you want and then offering the best available for your selection. I was well impressed with everyone in the branch whether they were dealing with me or just being friendly.
17 juillet 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Mr Crabb, thank you for leaving a great review for the team. It was a pleasure in assisting with your booking to Egypt and look forward to seeing you again soon. Kind Regards, Conor.
Helpful and knowledgeable
Polite, friendly, helpful and knowledgeable staff made the process stress free
8 juillet 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Shirley, thank you so much for taking the time to leave this lovely review with 5 stars. We appreciate your kind words and it was a pleasure to assist you and book your river cruise! Best wishes, Conor
Staff always friendly and efficient
11 juillet 2025
Réponse de Miles Morgan Travel - Gloucester
Hi Martin, thank you for leaving us a nice review. I am glad we can assist you and book your holidays! We look forward to seeing you again soon. All the best, Leyanne
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.