Excellent customer service from staff at Monmouth.Good detailed information about the cruise we chose, explaining accomodation, position of cabin on the ship,dining options etc.With other online cruis... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement39 Monnow Street, NP25 3EF Monmouth, Monmouthshire, GB
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Michelle at the Monmouth branch was brilliant!! Very helpful in all aspects of our booking which was challenging as we were booking for friends as well as ourselves, who were not present!! In amongst... Voir plus
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Michelle was very patient and explained everything we wanted to know therefore made the booking very easy for us as she did everything for us
L'entreprise a répondu
Excellent service by Michelle Timewell. Efficient, friendly and took time and patience to understand our holiday needs. Will definitely use again. When we went to the cruise ship seminar, we had only... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Coordonnées de contact
39 Monnow Street, NP25 3EF, Monmouth, Monmouthshire, Royaume-Uni
- 01600 715736
4,9
Excellent
146 avis
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Réponse de Miles Morgan Travel - Monmouth
Thank you for your comment. Pleasure to help you find your holiday
Great customer service
Great customer service. Pleasant and knowledgeable. Helped us choose the right holiday
20 juillet 2025
Réponse de Miles Morgan Travel - Monmouth
Really pleased to help you find the right holiday. Looking forward to hearing all about it
They listened, we got a great holiday!
We listed our holiday requirements and got a great first pass on cost and itinerary. We refined this a little and ended up with our perfect 50th birthday holiday.
The team at MMT were very friendly and welcoming. Their shop in Monmouth is dog friendly too.
Communication was excellent and the little details such as transfers and hotel preferences were fully supported in the final holiday itinerary.
We would recommend.
9 juillet 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind words. I'm glad I could find your perfect holiday to celebrate. Have an amazing time and can't wait to hear all about it on your return
Michelle is enthusiastic ,efficient and…
Michelle is enthusiastic ,efficient and professional.
Always wiling to do the best for us
6 juillet 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your feedback. Looking forward to hearing all about the holiday when you return
Friendly and helpful agents
5 juillet 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you and glad to help secure the birthday present that you are all looking forward to
Staff are always very helpful and offer…
Staff are always very helpful and offer good advice for our trips.
4 juillet 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your feedback. Really pleased to help and get the holiday you were looking for.
Great service
Efficient and timely in getting back to us and finding a suitable holiday. Good choice available and reasonable prce. Happy with the support and service we received. Very personable.
6 juillet 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you and I look forward to hearing all about it
Réponse de Miles Morgan Travel - Monmouth
Was a pleasure to arrange your holiday, look forward to hearing all about it
A very friendly, professional travel agent
Michelle was very friendly and helpful throughout the whole booking progress, also Olga advised me on changing my currency when I need to.
It was a very hot day and I was offered a bottle of cold water as soon as I arrived and also asked if I wanted another before I left.
I found this to be a lovely friendly and professional environment which took the stress of booking a long haul flight away from me.
Thank you to Michelle and Olga
25 juin 2025
Réponse de Miles Morgan Travel - Monmouth
Yes, it was a hot day and a pleasure to book the holiday you wanted. look forward to hearing all about it
Réponse de Miles Morgan Travel - Monmouth
Thank you for your lovely comment, was a pleasure to arrange your holiday.
Efficient and Welcoming
The whole experience was great. The staff were welcoming, friendly, efficient and knowledgeable
6 juin 2025
Réponse de Miles Morgan Travel - Monmouth
It was pleasure and thank you for your kind words
Very good service
Easy booking process thanks to Shelly who was friendly and helpful on the phone. Many thanks
10 juin 2025
Réponse de Miles Morgan Travel - Monmouth
It was our pleasure, thank you for booking with us
Excellent service delivered properly
Michelle seemed to understand our, less than exciting,
request well and the company produced the goods in a very efficient manner. What more could you ask for!
2 mai 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your review. It is very exciting to be going away and pleased to have found a hotel for you
Michelle was very helpful
Michelle was very helpful, especially when I had a list of must haves to keep 4 people happy on this holiday 😁 Michelle covered everything and now we are all excited for our trip 😁
18 avril 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your review. Pleased I was able to find something for all your needs. Look forward to hearing all about it
A very friendly helpful staff.
A very friendly helpful staff and great service all sorted in one visit.
18 avril 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your comments and pleased you have a wonderful holiday to look forward to.
We have used the Monmouth branch a few…
We have used the Monmouth branch a few times over the years and have always found them very helpful. We have just booked a Caribbean Cruise for Feb 26 for our 50th wedding anniversary and Clare was very helpful and patient with us. Find all them very helpful
16 avril 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you and so pleased that we found a lovely cruise for you to celebrate your special anniversary.
Excellent service by Michelle Timewell
Excellent service by Michelle Timewell. Efficient, friendly and took time and patience to understand our holiday needs. Will definitely use again. When we went to the cruise ship seminar, we had only planned to listen and ended up booking as Michelle was so helpful. Its a great event to have all major cruise companies under one roof. The cruise line speakers should help Miles Morgan up-sell the offers/benefits on site when booking on the day.
7 avril 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your lovely review. Was a pleasure to help and secure the booking for you. I will look forward to booking your next holiday or cruise soon.
Efficient and friendly staff
Efficient and friendly staff, always helpful. Always book our holidays with Miles Morgan in Monmouth.
2 avril 2025
Réponse de Miles Morgan Travel - Monmouth
Hi Elaine, thank you for you lovely review. It is always a pleasure seeing you and booking your lovely cruises. See you for the next one.
Many thanks
Nicki - Branch manager
Easy to deal with and Claire was very…
Easy to deal with and Claire was very patient when dealing over the phone
4 mars 2025
Réponse de Miles Morgan Travel - Monmouth
Glad I made it easy for you to book your holiday. I hope you have a lovely time
The staff were so helpful
The staff were so helpful. I wasn’t sure about the destination and asked for advice and suggestions. Nicki was lovely. She immediately helped me and sent me information with options.
I went back a couple of times and appreciated her relaxed approach. Not pressured but patient and kind.
2 mars 2025
Réponse de Miles Morgan Travel - Monmouth
Hi Annette, Thank you for your wonderful review and I am glad I could help :)
Look forward to seeing you soon.
Many thanks,
Nicki - Branch Manager
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