Excellent customer service from staff at Monmouth.Good detailed information about the cruise we chose, explaining accomodation, position of cabin on the ship,dining options etc.With other online cruis... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement39 Monnow Street, NP25 3EF Monmouth, Monmouthshire, GB
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Michelle at the Monmouth branch was brilliant!! Very helpful in all aspects of our booking which was challenging as we were booking for friends as well as ourselves, who were not present!! In amongst... Voir plus
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Michelle was very patient and explained everything we wanted to know therefore made the booking very easy for us as she did everything for us
L'entreprise a répondu
Excellent service by Michelle Timewell. Efficient, friendly and took time and patience to understand our holiday needs. Will definitely use again. When we went to the cruise ship seminar, we had only... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Coordonnées de contact
39 Monnow Street, NP25 3EF, Monmouth, Monmouthshire, Royaume-Uni
- 01600 715736
4,9
Excellent
146 avis
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Réponse de Miles Morgan Travel - Monmouth
Thank you. I was pleased to help you book your holiday and meet with your friend at the same time.
Réponse de Miles Morgan Travel - Monmouth
Thank you for your review Sandy, look forward to seeing you soon :)
Many thanks
Nicki - Branch Manager
Excellent customer service
Excellent customer service, I have dealt with staff at 2 stores. The get to know their customers and treat them like friends. Nicki at Monmouth has got me a great solo cruise deal.
13 février 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you so much for your review Carole, it was lovely to see you and book you again from a different shop :) I look forward to seeing you soon.
Many thanks
Nicki - Branch manager
Réponse de Miles Morgan Travel - Monmouth
Thank you for your comment. Pleasure to help you find the right tour, look forward to hearing all about it
Monmouth shop
Monmouth shop
Clare who we have dealt with in the past was her usual helpful self found holiday we wanted and booked it for us
Everyone in shop always helpful and cheerful this is why we use them look forward to booking more holidays with her. Many Thanks Rob & Carol Hoskins
4 février 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind comments
Booked a cruise via Miles Morgan effortlessly
Booked a cruise via Miles Morgan Travel. The manageress guided us through the whole process very efficiently and made all the necessary arrangements.
She obviously had a lot of experience and we benefitted from her advice regarding cabin location through to such things as ensuring we had the right insurance cover.
6 février 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you both for your review. It was a pleasure booking you and I look forward to seeing you again soon.
Many thanks,
Nicki - Branch Manager
Excellent service from start to finish
Excellent service from start to finish
Went in for advice on Andalucia and we’re given lots of help/brochures etc
Decided on a holiday but it was almost fully booked
Nicki in Monmouth,tried tried to her best to secure the last 2 places and got them
Brilliant!! We were so pleased
2 février 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your lovely feedback. I am so pleased we got you the trip you were after. I look forward to seeing you again soon.
Many thanks ,
Nicki - Branch manager
Miles Morgan Travel - Monmouth. Just Brilliant.
Michelle at the Monmouth branch was excellent in helping us choose and book our holiday. Following on from a great experience last year, we wanted to use Miles Morgan Travel again this year. All of the staff are really friendly and helpful
18 janvier 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your review. It was a pleasure to book your holiday. Look forward to booking many more
Excellent customer service we received…
Excellent customer service we received when we booked our wedding anniversary holiday! Would Recommend Miles Morgan/to family/ friends!
31 janvier 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you so much for your kind words and it was a pleasure helping you find a holiday to celebrate your wedding anniversary
Great communication and all round easy…
Great communication and all round easy experience. Very knowledgeable staff
31 janvier 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind words. My aim is just that, to make sure you have an enjoyable experience, where I take care of everything
Réponse de Miles Morgan Travel - Monmouth
Kind comments, thank you and I'm glad that you've got a lovely holiday to look forward to.
Monmouth Branch:-
Monmouth Branch:-
The ladies working in this branch are helpful , knowledgeable, warm and friendly , always happy to help, very patient and understanding ,
29 janvier 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you we always aim to make booking your holidays an easy enjoyable experience.
Thoughtful individual service
Clare in Monmouth listened carefully and spent time finding the best holiday to suit our needs.
29 janvier 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your comments. It is always a pleasure.
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind words. It was a pleasure to book Sri Lanka for you. I'm very jealous !
Clare at Monmouth is always very reassuring.
Clare at Monmouth is always very welcoming, her attention to detail is very reassuring. I always feel that my holidays are in safe hands. If there is a query about something she will continue to follow up until the matter is settled satisfactorily.
8 janvier 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you very much for your review. I look forward to helping you with your future holidays.
Réponse de Miles Morgan Travel - Monmouth
Thank you for your 5* review and booking with Miles Morgan Travel Monmouth. Please bear is in mind when you are considering your next holiday, kind regards Michelle
The staff in store are really helpful…
The staff in store are really helpful and we struck lucky with the first holiday they found being the one we booked. Michelle served me and she was lovely, and made the process simple, straightforward and easy.
11 janvier 2025
Réponse de Miles Morgan Travel - Monmouth
We did strike lucky with finding a good deal. Thank you for booking with me, and using Miles Morgan Travel Monmouth
Excellent Service
Friendly and experienced staff. Quick and efficient in presenting choices exactly as requested
9 janvier 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for your 5* review, really pleased I was able to find exactly what you were looking for, Michelle
Awesome!
What a pleasure to find good old fashioned customer service alive and well at Miles Morgan Monmouth. All the staff were friendly and helpful but especially the manager Nicki who was efficient, professional and accommodating. She found exactly what I was looking for and personally tweaked things to fit my requirements.
I couldn't recommend this place or the staff more highly for any travel needs.
3 janvier 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for taking the time to review your experience with us here in Miles Morgan in Monmouth. I look forward to seeing you again. Many thanks, Nicki
It was Claire Hughes who was a great…
It was Claire Hughes who was a great help as she has always been every time we book a holiday with her we booked in Monmouth on 31january 2024
1 janvier 2025
Réponse de Miles Morgan Travel - Monmouth
Thank you for taking the time to leave a review and I look forward to seeing you soon
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