I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Voir plus
L'entreprise a répondu
Generally happy with order and will be using agai. Product was good and price were competitive. Only gripe was lead time, which was meant to be up to five working days, but was nearer ten.
L'entreprise a répondu
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Voir plus
L'entreprise a répondu
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Mill Timber Direct
Items were the best price I could find, ready to collect really quickly, and staff on site were very helpful. Excellent experience overall.

Réponse de Mill Timber Direct
Easy to order and great service, no complications no fuss

Réponse de Mill Timber Direct
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and the delivery driver brought all of the timber into my garden for me because there was no way I was lifting it myself! Incredible quality too for the price. Will definitely be using again.

Réponse de Mill Timber Direct
Order arrived when advised
Driver was cheerful, helpfully and off loaded efficiently

Réponse de Mill Timber Direct
Phoned up for latest on order on to find order had been ready yesterday, it would be nice to receive an update

Réponse de Mill Timber Direct

Réponse de Mill Timber Direct
Brilliant delivery service. Prompt and professional. The delivery driver was super helpful.

Réponse de Mill Timber Direct
Easy to order, great service, reasonably priced, arrived as confirmed, driver friendly and helpful in putting timber where I needed it, will be back for more shortly :-)

Réponse de Mill Timber Direct

Réponse de Mill Timber Direct

Réponse de Mill Timber Direct

Réponse de Mill Timber Direct
Brilliant timber merchants not far from my house and reasonably priced

Réponse de Mill Timber Direct
I placed my order online but the delivery I was given was later than I expected. I phoned the Cardiff depot and I spoke with Tom who was very friendly, explaining that one item of the order needed to be transported from another depot leading to thedelay. However, he was very reassuring and managed to provide an earlier delivery. The delivery driver was really helpful making the delivery stress free. A great company to deal with providing a very efficent and pleasant experience

Réponse de Mill Timber Direct
Timber arrived a day earlier fine by me
Delivery guy placed it exactly here I wanted
Very Good quality timber best price on the internet I could find so well happy

Réponse de Mill Timber Direct

Réponse de Mill Timber Direct
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.