Mill Timber Direct Avis 521

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Generally happy with order and will be using agai. Product was good and price were competitive. Only gripe was lead time, which was meant to be up to five working days, but was nearer ten.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de bois
  2. Fournisseur de matériaux de construction
  3. Fournisseur de bois de chauffage
  4. Magasin d'articles pour l'aménagement paysager
  5. Entreprise de panneaux de bois contreplaqué et aggloméré
  6. Fournisseur de bois

À propos de Mill Timber Direct

Écrit par l'entreprise

A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area.  Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.

Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.

Open to both trade and the public we supply a range of high quality timber and building materials:

  • Fencing timber: featheredge boards, fence panels, fencing accessories etc.
  • Wooden garden gates, handmade in Cornwall
  • Garden sleepers including reclaimed sleepers and oak sleepers
  • Timber decking and decking accessories
  • Handcrafted, heavy duty garden furniture
  • Sawn timber in a range of sizes for construction, landscaping & DIY projects
  • Claddings
  • Mouldings, skirtings, architraves
  • Graded timber carcassing
  • Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
  • Hardwoods
  • Building accessories: hardware, fixings, hand tools & essentials

Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.

You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

521 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Completely hassle free experience

Completely hassle free experience, everything I needed and at a competitive price and a great delivery service, thanks.

27 février 2026
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Réponse de Mill Timber Direct

Hello Christina. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Kind regards, Mill Timber Direct.

Noté 5 sur 5 étoiles

Good service throughout

Good website, materials as described, first class delivery with really helpful driver.

16 février 2026
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Réponse de Mill Timber Direct

Thank you very much for sharing your review of our service, Chris. We hope to see you back on the site soon. All the best, Mill Timber Direct

Noté 4 sur 5 étoiles

Timely delivery

25 janvier 2026
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Réponse de Mill Timber Direct

Hi Andrew. Thank you for taking the time to leave us a review. Kind Regards, Mill Timber Direct.

Noté 5 sur 5 étoiles

Good products and price

I am very happy with the trellis and posts that I ordered and I think it was a very good price. A big thank you to the young man who delivered my order who was kind and very helpful. I will certainly recommend Mill Timber.

31 janvier 2026
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Réponse de Mill Timber Direct

Hi Mary, thank you for your 5 star review. Glad you were happy with our prices and the service provided. Hope to see you again soon. Best Regards, Mill Timber Direct.

Noté 5 sur 5 étoiles

Amazing service

My order sent really quickly. The driver they used also was amazing as I was at the back garden and didn't hear him, so he called me and was kind to help me put the wood where I needed to be.

3 février 2026
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Réponse de Mill Timber Direct

Hi Kiki. Thank you for leaving such a lovely review. Glad you were happy with the service provided and we hope to see you again soon. All the best, Mill Timber Direct.

Noté 1 sur 5 étoiles

Timber soaked in water and covered in black mould

Bought 2 floor joists which was supposed to be dried . The timber was supplied was bowed , soaked in water and covered in black mould . Had to buy more wood from another supplier

27 janvier 2026
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Réponse de Mill Timber Direct

Hi Ion, we do apologise that the timbers you purchased were too wet to use. All of our treated timbers are kept in the yard and would be wet due to the relentless rain we have had recently. Please note Mon Timber Newport does stock a range of untreated C24 timbers which are kept inside for internal use only. We apologise for any inconvenience this may have caused. Best Regards, Mill Timber Direct.

Noté 5 sur 5 étoiles

Great products

Repeat customer, consistently good Quality timber and friendly delivery

6 janvier 2026
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Réponse de Mill Timber Direct

Hello Chris. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Mill Timber Direct

Noté 5 sur 5 étoiles

Excellent quality

Excellent quality, very helpful delivery driver. Will be using Mill Timber as a default going forward.

25 janvier 2026
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Réponse de Mill Timber Direct

Hi Ian. Thank you for your positive feedback, and we hope to see you again soon. Kind Regards Mill Timber Direct

Noté 4 sur 5 étoiles

No quibble replacement

One of the two items was delivered slightly damaged. No quibbles. Returned on the truck and a replacement/repaired item delivered a few days later.

13 janvier 2026
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Réponse de Mill Timber Direct

Hi Neal. Again, we apologise that some of your items arrived damaged. Thank you for your review and we hope to see you again soon! Best regards, Mill Timber Direct

Noté 5 sur 5 étoiles

Delivery experience brilliant

Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, and placed it exactly where it was wanted. This item was described as flat packed, however it was fully built. They both are a credit to Mill Timber Direct. Thankyou a very satisfied customer, and will not hesitate to order again in the future.

10 janvier 2026
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Réponse de Mill Timber Direct

Hi Roger, thank you for leaving such positive feedback! It really is fantastic to hear and I will pass your comments on to Peter and Anthony in our Crumlin branch. Hope to see you again soon. Kind Regards, Mill Timber Direct.

Noté 5 sur 5 étoiles

Wood

Great service

9 janvier 2026
Avis spontané
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Réponse de Mill Timber Direct

Thank you very much for sharing your review of our service, Adam. We hope to see you back on the site soon. All the best, Mill Timber Direct

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff, offered an option of alternative product to the one I ordered because of time scale,

12 décembre 2025
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Réponse de Mill Timber Direct

Hello Paul. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Mill Timber Direct

Noté 5 sur 5 étoiles

Easy experience

Easy experience. Gentleman who dropped the stuff off was helpful and friendly.

28 décembre 2025
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Réponse de Mill Timber Direct

Hi Andrew. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct

Noté 5 sur 5 étoiles
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Réponse de Mill Timber Direct

Thank you for taking the time to review us Daniel, that is good to hear. We hope to see you again soon! Have a great day, Mill Timber Direct.

Noté 5 sur 5 étoiles

Batten

First time at mill timber will use again thanks tipping down and one worker came out to help me

26 novembre 2025
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Réponse de Mill Timber Direct

Hi Jason. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct

Noté 5 sur 5 étoiles

Very reasonable prices/delivery

Very reasonable prices/delivery. Friendly guys at Cardiff

24 novembre 2025
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Réponse de Mill Timber Direct

Hi Calvin. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct

Noté 5 sur 5 étoiles

Helpful, straightforward and friendly.

The ordering process was quite straight forward for someone who hasn't ordered timber before. Very helpfully, they called me before confirming my online order to go through what I would need and suggest changes.
The delivery was on time and both the driver and Steve at the depot we're really helpful and friendly.

24 novembre 2025
Avis spontané
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Réponse de Mill Timber Direct

Thank you for taking the time to leave your review; you were served by our Mon Timber Cardiff branch and I'll pass on your great feedback. Best Regards, Mill Timber Direct

Noté 5 sur 5 étoiles

Excellent service

Excellent service, would recommend

12 novembre 2025
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Réponse de Mill Timber Direct

Thank you for taking the time to review us Gareth, it's much appreciated.

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