MIS Claims - Accident Management Avis 

Excellent service! I broke down on the side of the road and called MIS, who were very efficient, took a few details and said a mechanic would contact me with 60 to 90 mins, it was only 30. The mechanic then started my car and followed me to the garage, so no need for any stress in case I broke down again. Would highly recommend MIS Claims.

Jamie-Lee handled my call and did an excellent job. Very understanding, clear and efficient.

I called for breakdown assistance on 05/07/25 and the recovery agent was out within 30 minutes.

Thank you Alice, Sandra and Jamie-Lee!

I recently was involved in a no fault car accident. I informed my insurance company who passed me on to Cameron from MIS. The service I received was first class, he explained everything I needed to know, I had a courtesy car the same day, and an insurance assessor called the following day.

My call handler Rita was understanding, empathetic and reassuring. She explained all of the next steps and helped me at a time of stress.

Very helpful and understanding on the phone

Excellent experience, the lady Rita Lindsay on the phone was professional and compassionate! Everybody struggles at times of traffic incidents but thank you for being supportive and nonjudgmental. Lots of information were given, would definitely recommend!

Very professional and provided clear and concise information. Couldn't have asked for better.
Stephen Lowry

Very helpful at all times, helping me to complete on line documentation. Courteous staff and sorted me out during a very stressful time.

I recently had a 'no blame' claim dealt with by the MIS Group. They provided an excellent and outstanding service. From start to finish, Gary who handled my claim, was very efficient and professional, guiding me through the whole process. It turned out to be a very stress free experience. Thank you Gary. Excellent work. I can highly recommend the MIS Group.

5 Stars
We recently broke down on the M4, and MIS Group provided outstanding service from start to finish. Stevie, who handled our call, was calm, professional, and reassuring during a stressful moment. Carroll, the recovery driver, arrived promptly and was incredibly helpful and courteous. Highly recommend

Cameron at MIS was excellent after my accident, I was so worried as I didn't know what would happen next. He sorted everything out and put my mind at rest.
Thankyou so much Cameron.
Helen

The guys at MIS claims are very polite pleasant and helpful. At this moment I am very grateful for their help

While the insurance company of the other party who was responsible for the accident, wasn’t able to resolve the situation, I cannot speak highly enough of MIS Claims who went over and above to help me get a courtesy car and were an absolute pleasure to deal with every step of the process.

Gary has been exceptional throughout, with clear, regular communication as to what was happening. I would not hesitate to recommend MIS Claims.

Contacted after an accident and they were so helpful and reassuring. If everyone was even a bit like Jamie-Lee the world would be a much better place. She genuinely was so helpful and concerned about me and my situation. Highly recommend MIS and especially Jamie-Lee

Thanks to Robson and all his guidance to understand what I needed to do to have this car accident reported and sorted asap was top class. All my questions were answered and I was made to feel very relaxed in the process. Thanks so much Robson for a first class job, well done 🙏😁😁😁😁

Cannot thank Cameron and his colleagues enough. Both my parents were in a terrible crash (caused by another driver). Cameron and his team kept us well informed, making sure to phone us every step of the way and following up the conversations with detailed emails.

Despite the accident happening at one of the busiest points of the year (december) we are now at a place of resolve for the car.

Again,Cameron and his team worked to make sure we were as informed as possible.

What I thought would have been a stressful process was made seamless by MIS claims….. the team from the first call were reassuring, Calm, gave great communication and made the process quick and easy! Thanks for all your help.

I had no idea what to expect, but after I had contacted your company, the experience was very positive.
All the individuals involved, were very professional.
The service was excellent.