When I telephoned first of all , I received good sensible advice . I then placed my order on their website and within two days it was delivered . I had to call about something else, and again the serv... Voir plus
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An absolute 1st class service. Rang for initial enquiry no issue answered fully all questions. Then bought item online at 13.30hrs. Well totally amazed at 08.30hrs the next day Royal Mail delivered... Voir plus
I would stay well clear of this company and all of their products! I bought a fryer for £997 and it broke within a month of it being installed…. It has now cost my business over £1500 in... Voir plus
L'entreprise a répondu
I approached Mobcater to purchase a generator, but wasn't quite sure of what size I needed. I gave them a call and spoke to a very helpful man, I think his name was David. He was fantastic, he answer... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Mobile catering equipment and catering equipment supplier. We provide a range of catering appliances, catering vehicles, LPG and electric equipment. Street food equipment. Free Delivery. Popular catering brands. Buy Now Pay Later.
Coordonnées de contact
International House, 64 Nile Street, N1 7SR , London, Royaume-Uni
- 01923 559 077
- info@mobcater.com
- mobcater.com
3,9
Bien
128 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
All good thanks
19 août 2021
Highly recommend
Recently bought a coffee machine.
David was super helpful and went above and beyond to assist us.
Highly recommended
Item arrived on time and looks great.
23 juillet 2021
Why send me a feedback survey when I've…
Why send me a feedback survey when I've not even taken receipt of my order, seems a little strange
12 juillet 2021
Absolutely fantastic service from…
Absolutely fantastic service from Mobcater - purchased a drinks fridge from them and within 24hrs it was dispatched as promised. Company are also very prompt in responding to text enquiries and keeping you posted on dispatch status.
Would highly recommend my
21 juin 2021
Avis spontané
Great people to work with
Great people to work with. Always go that extra mile to support their customers. Thanks. Cheers, Steve.
15 juin 2021
I ordered a coffee machine for my…
I ordered a coffee machine for my business, I was told delivery was between 5-9 working days. When I rang to enquire about the delivery a week later, I was told it would be a further 3 weeks and there was nothing they could do about it. I am still waiting to hear from them with regards to a £3000 refund. I wouldn’t trust them ever again
8 juin 2021
Réponse de Mobcater Catering
Dear customer we apologise for the lack of communication regarding machine readiness. There was a surge in orders and production times are slightly longer because of the re-opening of businesses. We are happy to hear that a refund has not been requested and dispatch will go ahead when the machine is available. We will endeavour to do better with keeping customers up to date.
I bought a grill- order was confirmed
I bought a grill- order was confirmed, waited 6 days to hear about delivery details before I contacted the company. I rung them and was told they didn't have the grill in stock late in the day via email. very disappointed indeed.
Bad customer service and stock control
25 mai 2021
Avis spontané
Réponse de Mobcater Catering
Dear Catherine
We are truly sorry that it took 6 days, but in this instance it was beyond our control. Under normal circumstances the sales person would have got back to you within 24 hours. Unfortunately the day the order was placed, the sales person was rushed into hospital. We have issued you with a full refund & apologise once again for the inconvenience that was caused.
2 spark plugs 1 set of bushes and a few…
2 spark plugs 1 set of bushes and a few pieces of foam-£100 !!!!
13 mai 2021
Réponse de Mobcater Catering
The service kit negates the need to take the LPG Generator to a service centre, avoiding that cost. It allows the customer to easily service the unit which can be more convenient and cost effective. We apologies the price/kit was not to your liking. Do contact us again and we’ll try and do better next time.
Excellent service and fast delivery.
7 mai 2021
Right parts quick delivery nuff said
4 mai 2021
Excellent service and good value.
Very reliable and super fast delivery. We use them regularly for our supplies. never had a problem.
28 avril 2021
Yes happy with service very quick and…
Yes happy with service very quick and reliable my service of generator is now complete and up and running once again thankyou green gear generator s are simple to service which I didn’t realise can you give me price for bush for 5000 greengrocer generator please I want a spare one
26 avril 2021
Great customer service thus far and the…
Great customer service thus far and the product is just what we ordered, however having not put the bbq together and used it can’t provide a full review. Once we have put the bbq together and used it will provide a more detailed review then
24 avril 2021
Prompt delivery and quick to deal with…
Prompt delivery and quick to deal with requests for information
20 avril 2021
Very hard to find on Google but the…
Very hard to find on Google but the best one on the market
Take 20 hours to arrive
⭐⭐⭐⭐⭐
I really recommend
6 avril 2021
Great company to deal with
Great company to deal with. Overcame Brexit restrictions and both are a lot wiser now. Would have no hesitation in using them again.
30 mars 2021
Fast response to enquiries
Fast response to enquiries. Quick delivery. Would use them again.
11 mars 2021
Excellent customer service
Excellent customer service - delivered the following day!
Have yet to use, but assembly was easy and it looks sturdy.
3 mars 2021
Great service 👏
1 mars 2021
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