Mobility Equipment Hire Direct Avis 

I booked a manual wheelchair for my Father who cannot walk due to a stroke. The wheelchair was supposed to be delivered to the hotel in Cambrils at 1pm for their arrival but after 3 hours it had not arrived. I called the number given at booking but as it was Sunday the office was closed but the message said the messages where listened to regularly so I left a message then 1 hour later left another as I has not had a reply & my Father had been sat in the hotel reception for nearly 5 hours !!!! Eventually after 6 calls to the number in Spain a guy answered & said he forgot to deliver it...no apology or anything. The company never even replied to my messages left on its UK answer machine. Absolutely disgusting a disables man left for 5 1/2 hours with no wheelchair you should be ashamed AVOID AVOID AVOID

They charged me 182.28 nzd for a1 week wheelchair rental I never recieved, had to rent another one from a lical company, most disappointing!!!!

AVOID THIS CO AT ALL COSTS......that is what it will do if not COST YOU... A mobile scooter was booked on my behalf.After returning from Cyprus I found it was twice as expensive so thought I'd go online to check.I could indeed get one for half the price.As requested I cancelled in writing to be told I was only getting 50% back.Whilst I totally disagreed with it I am still waiting for that refund.They ignore my e mails and when I proposed taking further action the response initially was "its down to you" MOST UNPROFESSIONAL!.. I requested an e mail or call from the owner Michael Davis but what a surprise NOTHING..To them I may be a small fish in the pond but I've not given up swimming yet....... ...They should not be dealing with the disabled as they are totally UNCARING.I....AVOID ....