Modecraze Avis 

Purchased a pair of boots just to receive an email days later telling me that the boots I ordered were actually not in stock… When I sent a reply email I received no response…

Great purchase at a very reasonable price. Everything about the transaction was smooth. Looking forward to my next purchase.

So happy with my purchase fast shipping and beautiful authentic product

I had a great experience. This site appears to pull item descriptions verbatim from the manufacturer’s website, including photos, in exchange for providing products at a decent discount and they’re often sold out at the manufacturer and/or high end stores.

Most fashionista consumers of high end designer products look at the manufacturer product codes to know the color they are getting. My Fendi wallet ended up being slightly brighter fuschia than pictured, and the same would have been true if I had ordered it directly from Fendi, because the description was lifted. I had the product code which includes the color and was able to find the same color albeit on different products from other sellers, to see how it “really looks” BEFORE I purchased. Bottom line I was very happy that it turned out to be brighter than expected and I also scored a serious discount, and if I hadn’t been, so what? I could have returned it, though at a cost of about $50. But since I’m the type of person who can afford to blow $1000 on a wallet just because it’s hot pink and Fendi as opposed to $20 Chinese garbage from Walmart, I don’t mind paying $30 or $50 to return something.

It’s important to have perspective and not nickel and dime return costs when you’re blowing thousands on a name and you’re gettting a decent discount. Online purchasing is a gamble after all. When you gamble and lose (I.e. you bought something sight unseen and don’t like it IRL and you want to return it) and you’re angry and lashing out, isn’t it YOUR fault you gambled? Don’t blame the retailer. My package came earlier than expected and the item was in perfect condition and was the correct item I ordered. I’m really happy with this retailer.

Perfect shipping timing and bag exactly as expected!

The customer service is very professional, responsive and quick.

I love shopping at Modecraze! Everything is authentic, the customer service is outstanding and fast shipping! Ivv be wouldn’t shop anywhere else!

Quick shipping. Amazing bag.

Fast shipping, great price! So happy with this order. Definitely recommend.

Wonderful place to buy designer goods at a great price (lower than Fashionphile or Rebag for my purse and it's brand new). I initially reached out to inquire about an item and customer service responded the same day, going above and beyond in their answer. After I ordered, the item was quickly shipped and arrived within 2 days (I am in CA). Definitely would recommend and would buy from again. They also provide a discount if you follow them on Instagram!

OMGGGGGG! I just received my Manolo Blahnik boots! They are gorgeous! The packaging was perfect! I am obsessed! Customer service was beyond amazing! How did I not know about this site before! Definitely purchase again and recommend to all my friends! Thank you, Liz

I’m very surprised not more people know about Modecraze! The whole process was professional, fast and easy! Not to mention great pricing!

Had a good experience purchasing from this site.

My favorite website for authentic luxury bags in a brand new condition at a discounted price. Like how?? And they update their inventory every few weeks!

I like my bag, it was what i was expecting. Delivery was not so bad, 3 days i think. Hope to find more of the brands i like.

Bought a pair of shoes for my wife at nearly $1k. The first time my wife wore them, the back strap detached. It was clearly a manufacturing defect. Contacted Modecraze and was told I had 3 days from the delivery date to report defects. This was a gift and that is a crazy restriction to impose on customers. Horrible service and policies. Do not buy from this company.