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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered the Colorado divan bed in almond coniston after receiving the fabric swatch. Got a text after a few days to choose delivery date and it arrived within 5 days of purchase. It was taken to my be... Voir plus

Noté 5 sur 5 étoiles

Ordered late evening cyber Monday ... arrived Thursday. Really fast delivery and good socially distanced delivery. Bed looks great - picture doesn’t do justice. Ordered the Elizabeth Divan with draws... Voir plus

Noté 4 sur 5 étoiles

Can only agree 100% with all the other positive reviews. The Bed is super comfortable and looks much more expensive than amount paid. The delivery was so smooth,having being fed up with other firms... Voir plus

Noté 5 sur 5 étoiles

I ordered a bed and mattress from this company a few months ago and couldn’t ask for anything better!! The setup was easy and prompt. It looks perfect in our room and is even more comfy to sleep on. T... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Manufacturer of high quality divan beds and mattress. All our items are hand made to order right here in the UK. We only use the best materials for all our products, ensuring they last a long time


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

251 avis

5 étoiles
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4,1

Tous les avis

(251)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I really LOVE my BED!

I really LOVE my bed! I just know it will last me for years. It’s strong and the material is amazing I got it in suede silver/grey! I also ordered it with the memory foam mattress... I’m really happy with my purchase! Thank you for the quick delivery and the great communication x Also I ordered it with the floor standing headboard! It’s a must have

5 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Well I bought my king size headboard…

Well I bought my king size headboard and I have to admit i was pleasantly surprised. Ordering was easy, delivery was when they said it would be, and as for the headboard that was better quality than i expected because it didn't cost a fortune. All in all a very happy chappy.tkanks .

29 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Would recommend , excellent service

Would recommend , from ordering to delivery it was a week . Excellent service , the bed is comfy , was easy to put together , would recommend this company to anyone.

27 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Would highly recommend

Would definitely recommend this company. First class service and communication. I’m very grateful to have received an email asking me to double check my order so that this could be processed, as I had ordered the wrong one!!
Spoke to customer services and order was corrected.
Bed was delivered within 7 days and my son is delighted with his new bed.

26 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

I purchased this double bed covered…

I purchased this double bed covered with a gray soft finish and padded headboard along with padded foot base, I have been renovating my home for several months including the bedrooms, yesterday the 22nd of April 2021 I eventually unwrapped the bed which I bought from modern beds, during this I noticed that the bed was rather cheaply made and put together in a poor fashion noticeably the wood in the base carcass looks very similar grade to wood pallets rough sawn timber, as I would of expected smooth planed timber, the top of the base is clearly made from 3mm hardboard and bevelled in as there are only 3 crossmembers supporting the frame I asked for and paid for a reinforced bed the corner support posts are approximately 1 and a quarter inch square this indicates very poor and limited strength values, the timber used is rough sawn with wooden splinters sticking out,
The base of the bed is made from no other than what looks like weed control fabric and very messy, the base should have also been wood, the legs/castors are very week plastic, the headboard is simply made from chipboard and has excessive staple holes in the rear in an attempt to protect the headboard but however left a significant amount of holes in the back of the headboard very poor quality and finished poorly,on to the draws the side and back made from some kind of decorative wood but the front made from cheep chipboard, the draw runner are slightly bent due to not lining it correctly and forced position the screws are protruding from the draw runners.
Overall the bed looks like it has been constructed by an very incompetent person’s.
I wish for a full refund based on all of my findings and simply the visual evidence of how this bed has been constructed and the substandard materials used in the construction of this bed.

I have took several photos along with a video identifying the problems.
Would not recommend.

23 avril 2021
Avis spontané
Logo de Modern Beds

Réponse de Modern Beds

Hi

We delivered this bed in early December 2020, so it has been in your possession for over 5 months. We cannot issue you a refund due to the time you have had the item, and I don’t think any other company will either. You have also not used it once apparently, so it is very unfair to criticise the bed without even using it.

All our materials are sourced from the UK and our beds are handmade to order. We have very little issues with our beds and very few warranty claims because of the materials we use and how they are made.

Regards

Steve
Customer Services Manager

Noté 5 sur 5 étoiles

Customer service second to none!

Customer service is second to none!
Confirmed Oder by email and even double checked I had the right order
Deliver was super fast
Ordered late Friday evening on 16th and was delivered early AM of 22nd
Kept up to date every step of the way
Daughter is very happy with her new Laura crushed velvet bed - it’s perfect!!

22 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Love this bed

Love this bed, it is beautiful! Fast delivery -ordered on Saturday and was delivered on Wednesday morning! Would definitely recommend and will be using again! Very happy!

16 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Bed was delivered in good time

Bed was delivered in good time, delivery driver very friendly and helpful. The bed is beautiful and so comfortable my daughter loves it and highly recommends it and this company.

14 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery. Delivery driver helped into the door with the bed.
Bed super quality will be using modern beds again to buy our next beds.

14 avril 2021
Avis spontané
Noté 4 sur 5 étoiles

Super fast delivery

Super fast delivery. Haven’t opened the bed yet am I’m moving next weekend so we’ll write a further review then. Driver didn’t help me in the house with it but I managed.

14 avril 2021
Avis spontané
Noté 2 sur 5 étoiles

The bed come in good time

The bed come in good time, I feel the bed is made with poor quality. There is no fasteners to keep the bed together, also there are staples all over the bottom of the bed they have just been put anywear they are not neat at all it looks a mess, the base of the bed has holes around the edges wear the staples are not attached properly. The mattress is really comfortable, I would not buy another bed from this site again.

13 avril 2021
Avis spontané
Logo de Modern Beds

Réponse de Modern Beds

Hi Lynsey

We are happy to hear that you really like the mattress, and that the delivery was on time.

We are sorry to hear of the issues with the base. Please kindly contact us on support@modernbeds.co.uk and we will rectify any issues.

Regards

Steve
Customer Services Manager

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Ordered a mattress, great quality and very efficient delivery service. Would definitely recommend 👍🏻

12 avril 2021
Avis spontané
Noté 4 sur 5 étoiles

King size divan bed base

Ordered a new king size divan bed base only. Delivery was super fast with the bed actually arriving on Easter Sunday! The bed is fantastic and I really love it. The only problem being that the holes for the headboard were drilled in the wrong place so we had to drill new ones. The holes were out by over an inch on both sides so slightly annoying but now it’s all sorted the bed is fab!

12 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Using the website to choose a bed was…

Using the website to choose a bed was so good. It was laid out well with great pictures and descriptions for each bed.
Ordering was so easy and the fact that I was able to pay this in installments was even better.
Delivery was quick and care free no problems 😊.
Having had the bed now for just over a week I can honestly say I love it the quality is amazing and is exactly as pictured on the website. 1 very happy customer.

9 avril 2021
Avis spontané

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