Modern Home Interiors Avis 

227
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delivery was prompt and hassle free. Delighted with purchase. Looks good and finishing touches are nice. My only criticism would be mirror flimsy and does not fit full size hangers but if using shel... Voir plus

Noté 5 sur 5 étoiles

Bought 2x lamps from Modern Home Interiors. Delivered directly from manufacturer. One was damaged and we realised the item was too large for the setting. Usman was very helpful over the weekend in org... Voir plus

Noté 5 sur 5 étoiles

Great value for money. I just found some amazing decoration such as a patterned duvet set, a fashionable tray, cushions, wine glasses, dried flowers and Valentine's little plates for an amazing... Voir plus

Noté 4 sur 5 étoiles

Ordered a gorgeous umbrella stand. Arrived in good time, but had been damaged in transit. Contacted customer services, and Usman was all over it - sent the label for the return, and once i'd confirmed... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de design et de décor intérieur
  3. Magasin de rénovation

Écrit par l'entreprise

Modern Home Interiors are an online furniture retailer specialising in luxury and contemporary furniture within the UK. Nationwide delivery through our 2 man specialist team. Bedroom, Living Room, Dining Room, Home Accessories and more.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

227 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(227)

12 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had ordered 2 shell shaped pink…

I had ordered 2 shell shaped pink velvet chairs, but due to the pandemic deliveries were quite delayed, I contacted Modern Home interiors and spoke to Usman and he explained what was happening and nothing was to much bother for him, the customer service was excellent and they even price matched the chairs for me due to the inconvenience. I am very happy with the service I have received and also the cherry on the cake is that the chairs are super comfy and very expensive feeling. Thanks again guys for your help and I will definitely be purchasing furniture again in the future.

31 mars 2021
Noté 5 sur 5 étoiles

Great service & product from this company

Great service from this company. Wanted to buy a console table and needed it quick. Even though the item stated 2 weeks delivery I called the company and asked them if they could get one sooner. Paid for it that day and was delivered to me with a few days. Can't get better than that.

Delivery was efficient and the console unit itself is stunning in the hallway

31 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Long delays in getting my goods - if you are prepared to wait then ok

We ordered 6 x black chairs and waited and waited - we were then contacted to let us know the chairs were not available due to delays out of their control. We were given the chance to swap the order to silver chairs as these were in stock. Several weeks later I complained about the delay, to be fair the straight away responded and said they were being shipped and the courier company would be in touch by the weekend.
The courier company did not contact me - several emails and threats to cancel my order resulted with them finally arriving.
So the one star is the appalling service from the courier company and the delays in receiving goods that were apparently in stock.
The chairs are quite nice but spoiled by the length of time waiting for them.

29 mars 2021
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Réponse de Modern Home Interiors

Hi Raymond,

Thank you for your feedback on the service you received. This helps us to improve for future customers so any feedback positive and negative is appreciated and taken on board.

We apologise that your delivery took longer than expected. As the courier was delivering 3 boxes to your address they were not able to release and deliver the goods until all 3 boxes were received into your local depot. They only received 2 boxes and the 3rd box arrived a little later due to their own internal logistics and planning. Normally our lead times are much sooner but again we apologise that your order was slightly delayed by the courier.

We are pleased to hear that you are happy with the chairs and the overall quality of the goods.

If there is anything else we can help with please feel free to contact us via email at info@modernhomeinteriors.co.uk or by calling our offices on 0141 374 0321.

Kind regards,
Customer Service Team
Modern Home Interiors

Noté 5 sur 5 étoiles

First class service

I highly recommend Modern Home Interiors. I received communication from Adam almost immediately after placing my order with the details of when it would ship. I received my order within a couple of days. I'm very impressed with the staff friendliness & professionalism. Thank you Adam for all your help. I will definitely use Modern Home Interiors again.

25 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

The service was excellent

The service was excellent, my bed was initially out of stock but they updated me with phone calls about new stock and delivery dates and when the delivery company let us both down, Modern Home Interiors sorted it in record time, very professional.
The bed we purchased is lovely, easy to put together and looks great, couldn't be more impressed.

22 mars 2021
Noté 5 sur 5 étoiles

Was sceptical but no need to be! 5* service

Purchased a new 3 & 2 seater sofa recently. Due to Covid and no showrooms open took a gamble and purchased from modern interiors without having seen it or sat on it. Not something I’ve ever done before. 3 seater was in stock but have to wait 8 weeks for the 2 seater. Was the cheapest on the internet for the sofa and have already received the 3 seater. I was only charged one shipping fee even though it is being sent in two separate deliveries. I live in Belfast too so this means shipping from the uk. Sofa was above our expectations and looking forward to receiving the 2 seater. Great customer service and communication throughout by both email and phone. Can’t recommend enough.

19 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Console table

Received my console table within the 4 weeks delivery time. Had emails sent throughout to tell me the status of my order. It looks so much better than I expected. I would definitely buy from here again.

2 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Perfect!

I received my aria pink shell chair today and I absolutely love it! It looks great in my new dressing room! This was a pre order so when I ordered this I wasn’t sure on what date to expect it but I was kept up to date throughout. The customer service was great and I always got a reply very quickly! I would definitely recommend!

26 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Superb

Superb
New velvet sofa is outstanding, amazing quality, ties the room together.
Usman kept me update with the delivery, sent the tracking number when it was dispatched etc.
All round great experience and customer service.
Highly recommend!
Cheers Usman!

15 février 2021
Avis spontané
Noté 4 sur 5 étoiles

Beautiful tables …

The marble tables themselves are beautiful. The top and bottom are marble but the middle bit isn’t; however, it blends it extremely well and doesn’t detract from the aesthetic appeal. I did have to wait longer than I thought but perhaps that is to be expected given the current situation.

27 janvier 2021
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Réponse de Modern Home Interiors

Hi Jasmine,
Thank you for your feedback. Your order is due to be delivered approx End of February. We did send you a follow up email last month to state that the delivery on these items is 5-6 weeks as they had to be ordered in before dispatch. You will receive an SMS text message from the courier once the goods are on the way to you to book in for a delivery date and time slot.
If you have any queries regarding your delivery please feel free to email us at info@modernhomeinteriors.co.uk or call our offices on 0141 374 0321.
Customer Service Team
Modern Home Interiors

Noté 1 sur 5 étoiles
Logo de Modern Home Interiors

Réponse de Modern Home Interiors

Hi Nicola,

Please note that on the item description for the Aria Pink Shell chairs it states that these are pre orders. These are due to come back into stock around 11th February and from this date your order will be fulfilled. You are entitled to cancel at any stage before dispatch if this is too long to wait. If you have any queries regarding your order you can email us at any time on info@modernhomeinteriors.co.uk or give our sales team a call on 0141 374 0321.

Customer Service Team
Modern Home Interiors

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