Modernize Home Services Avis 1 175

TrustScore 2.5 sur 5

2,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Noté 2 sur 5 étoiles

I wanted a shower tub conversion to a shower. Only that option wasn’t given what I clicked on was going to give me what this should cost instead I have to get a call from somebody. I don’t wanna talk... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This calculator helped me a lot because it helps me decide if sales people are overcharging me. I live alone and I have had a number of folks giving me high estimates.One individual told me to get m... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Your ad pitch sucks us elderly needy folks in fir a possible free renovation of our bathroom. And immediately you want me to tap on what I think of your estimate! You state that you are looking for a... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I don't know which price you are quoting me the $2k something or the 17,k I was under the impression it was advertised as 3k what is this bate & switch. It even shows floors being removed what is that... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Marché en ligne

Écrit par l'entreprise

Modernize is the nation's leading resource for connecting homeowners to contractors in energy efficiency home improvements. Modernize provide's homeowners with the ability to request multiple quotes with the push of a button, instantly book appointments online, directly message contractors through the Modernize app, and much more. Home improvement is all about having the right tools, and we’ve got you covered.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 3 sur 5 étoiles

Thank you

Thank you. Give me a call.

18 août 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for contacting Modernize. To better assist you, please provide your phone number by emailing us at reviews@modernize.com, or let us know how we can help, and we will be happy to assist further.

Noté 5 sur 5 étoiles

I just needed a ball park figure

I just needed a ball park figure. My wife is bugging me. I haven’t done any roofing in 25 years in a different state. This estimator was a big help. Note I can get back to what I was doing. Thank you MHS.

18 août 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. I’m glad to hear that the estimator was helpful and provided you with the information you needed. We’re always here to assist you.

Noté 1 sur 5 étoiles

Spam or scam?

I received a call from Modernized asking if I started or will be starting my bathroom remodeling. I do not own a home, nor did I request any remodeling services.

17 août 2024
Avis spontané
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Réponse : Modernize Home Services

We are very sorry to hear about the persistent calls you have been receiving. I understand your frustration and sincerely apologize for the inconvenience this has caused. To immediately address this issue, We will be happy to place you on our Do Not Call list if you provide the telephone number that was called at Reviews@Modernize.com

Noté 3 sur 5 étoiles

I have a split system

I have a split system. Your calculator did not ask or consider that, and I'm sure it would affect the cost.

17 août 2024
Avis spontané
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Réponse : Modernize Home Services

We regret to hear that our estimate range did not match your inquiry. Our free cost calculators sometimes show a wide estimate range because many variables can affect the price of each project. Cost calculators are intended to be a jumping-off point for project planning and it is always necessary to consult with a local contractor to obtain detailed pricing for a given job. Thank you for letting us know about this result; we will use this to guide the refinement of our calculators in the future.

Noté 5 sur 5 étoiles

Nice to know you working rural areas

Free a quote to a very rural location was in line with my expectation. Thank you for working up this quote One other company I approached does not provide service n this location.

14 août 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. We are glad the quote we provided met your expectations, especially considering the rural location. We appreciate the opportunity to work with you.

Noté 5 sur 5 étoiles

I just need help I live in a budget…

I just need help I live in a budget social security and I haven't been able to take a bath since I dislocated my boat shoulder they got surgery don't know how long I was out my son was in Florida for 14 days so now I take baby bath for safety reason I was a contractor I built mansions in home Depot all over Florida but I got my pinched nerve in my neck and I cannot do this kind of work anymore I mean I could find a contractor I could buy it home Depot I got ready so one I just need someone to do it for me but if you're all rich cause is good I'm down for it please help me

10 août 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for reaching out and sharing your situation with us. I’m truly sorry to hear about the challenges you’re facing, and I understand how difficult it must be to manage everything on your own, especially after your surgery.

We are here to assist you in any way we can, along with our contractor, regarding your inquiry. Please email us at reviews@modernize.com so that we can send you instructions and our experts can give you a call right away.

Noté 1 sur 5 étoiles

I don't know who these people are or…

I don't know who these people are or why they keep calling me. I get 3-4 calls from them PER DAY with no voicemail left. I finally got fed up and answered and was told the call was being recorded (good) and they wanted to know if I've finished installing windows??? First, I don't live in CA, where the calls are coming from, for well over 10 years. Second, I haven't ever even looked into replacing the windows at the house I've lived in for 10 years. Third, I don't even know who this company is but a quick search told me pretty quick. Scammers gonna scam...

1 août 2024
Avis spontané
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Réponse : Modernize Home Services

I am very sorry to hear about the persistent calls you have been receiving. I understand your frustration and sincerely apologize for the inconvenience this has caused. To immediately address this issue, We will be happy to place you on our Do Not Call list if you provide the telephone number that was called at Reviews@Modernize.com.

Modernize Home Services facilitates the process of connecting homeowners with qualified contractors for various home improvement projects. You can visit our page Modernize.com

Noté 3 sur 5 étoiles

I don't know how experience was I have…

I don't know how experience was I have not not talked to anyone

15 juillet 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. I apologize for the inconvenience. We strive to provide excellent service to all our customers, and it seems we fell short in your case.

Please let us know the best way to reach you, and a member of our team will contact you promptly to address any questions or concerns you may have at reviews@modernize.com. We are committed to ensuring you have a positive experience with us.

Noté 1 sur 5 étoiles

Wrong Company for the Job

We asked for help with a portable dehumidifier and were directed to this site, which was totally inappropriate.

2 avril 2024
Avis spontané
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Réponse : Modernize Home Services

I apologize for the inconvenience you experienced. I understand that you were seeking assistance with a portable dehumidifier and were incorrectly directed to our site. We strive to provide accurate and relevant information to our customers, and I regret that we did not meet your expectations in this instance. Modernize Home Services facilitates the process of connecting homeowners with qualified contractors for various home improvement projects. You can visit our page Modernize.com

Noté 4 sur 5 étoiles

This was a very big help thank you…

This was a very big help thank you Seven 2624

24 juillet 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your kind words. I'm pleased to hear that the information was helpful to you. Happy to assist.

Noté 3 sur 5 étoiles

I'll Need All New Frames As Well

Well I Was Able Too Understand Things A Bit Better
But Like I Said.. I'll Also Need New Frames
It's A Mobil Home Built In 1972..I Actually Have To Do Alot Of Repairs..
Thank You

22 juillet 2024
Avis spontané
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Réponse : Modernize Home Services

I'm glad to hear that you were able to understand things better.
Regarding the new frames for your mobile home, we can certainly assist with that. We understand that a home built in 1972 may require extensive repairs, and we're here to help you through the process.

If you have any specific questions or need further assistance with your repairs, please feel free to visit our main page; https://modernize.com/windows

Thank you, and good luck with your renovations!

Noté 1 sur 5 étoiles

Could not take no for an answer

They did not accept my answer that I was not a homeowner and had no need. They kept calling and calling mailing. I’m pissed and they can’t seem to inderstand it.

15 avril 2024
Avis spontané
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Réponse : Modernize Home Services

I am very sorry to hear about the persistent calls and mail you have been receiving, despite clearly stating that you are not a homeowner and have no need for our services. I understand your frustration and sincerely apologize for the inconvenience this has caused. To immediately address this issue, We will be happy to place you on our Do Not Call list if you provide the telephone number that was called at Reviews@Modernize.com.

We suggest informing any contractors who contact you to also add you to their DNC list. Once again, I apologize for the inconvenience this has caused.

Noté 5 sur 5 étoiles

My roofing project turned out GREAT.

My roofing project turned out great. Every detail that was discussed before the project started was completed. The crew worked fast and diligently. My property was cleaned up before they left. The Manager requested a "walk-around" before he left the premises. I would hire them again. A top-notch company; listens to concerns, is punctual, knowledgeable, and is not pushy.

9 juillet 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you so much for sharing your positive experience with us! We are thrilled to hear that your roofing project turned out great and that every detail was completed to your satisfaction. Thank you for your trust and for considering us for future projects. We look forward to working with you again!

Noté 1 sur 5 étoiles

They sold my information. Now I’m being harassed by every window company on the market.

Modernize’s advertising tactics are predatory and misleading. They trick you into disclosing your contact information under the guise of checking to see if you qualify for state funded window upgrades (something they do here in Colorado), but then sell your information to every other window company on the market. I have received 25 calls in the past 2 days by Modernize and their affiliates and while Modernize themselves have offered to remove me from their list, they’ve said there’s nothing they can do about the companies they’ve shared my information with (without my consent).

9 juillet 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for contacting us regarding the persistent phone calls you have been receiving. I apologize for the inconvenience and frustration this situation has caused you. It appears that your information may have been mistakenly entered into our system. To immediately address this issue, We will be happy to place you on our Do Not Call list if you provide the telephone number that was called at Reviews@Modernize.com. We're sorry for the inconvenience.

We suggest informing any contractors who contact you to also add you to their DNC list. Once again, I apologize for the inconvenience this has caused.

Noté 5 sur 5 étoiles

I like that the calculated cost quoted…

I like that the calculated cost quoted was generated by AI.

5 juillet 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for sharing your feedback on our online cost calculator. We appreciate the opportunity to assist you!

Noté 5 sur 5 étoiles

I just want you good people to know that it's not one restroom being remolded but two and made big then good people know that I thank you. Luis Yescas 6/26/2024

I found it useful and I want to thank everyone with the information given to me.
And there's two bath room and I want all employees are and

26 juin 2024
Avis spontané
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Réponse : Modernize Home Services

We are delighted to receive your positive feedback. Thank you for sharing your thoughts, and we are pleased to have been of assistance.

Noté 1 sur 5 étoiles

MISTY MISREPRESENTS MODERNIZE : MISTY IS SHISTY

Today is June 28, 2024 :
In response to your reply and Sonny Peres’s call today!
Sonny stated he will email me the call stating Misty says $200 per WARM TRANSFER!
Well, that is a bunch of “BS” because Sonny NEVER emailed the call!
Bottom line is - Your FRONT LINE Misty, Sonny etc are trying to MAXIMIZE PROFITS on the front end “Contractors” and on the backend “HOMEOWNERS” but there is a CODE called ETHICS, where it is okay to be WRONG!
Just make things RIGHT and EVERYONE can make money!
Just be “H” = HONEST!!

If I could give them a half 1/2 of a Star ⭐️ that would be TOO MUCH!
Here’s why:
I held a recorded call with Misty Whitley who stated on this introduction call that the “WARM TRANSFER” calls charged by Modernize was $100 per transfer!
However, she wrote the CONTRACT stating $200 per WARM TRANSFER which was brought to my attention on Thursday, June 20th by the Onboarding Manager Sonny Perea! Sonny stated he would have to reach out to Misty! Misty called me on Friday morning, June 21st at approximately 10:17am stating that she NEVER informed me on the recorded call that WARM TRANSFERS cost $100! So I said “Well, let’s REPLAY the call back”! Misty rREFUSED! I spoke to Sonny thereafter, who has shunned away because he knows she was wrong! This is Misrepresentation! How would you like it if I told an Homeowner a FULL ROOF REPLACEMENT was $25k but wrote the Contract for $35k? Misty “Misrepresented” Modernize and they did not have the personnel to onboard any contractor as Sonny stated a profile would be ready on Monday.
I asked to speak with Senior Management and they have not returned any of my calls or replied to any emails; which makes me thinks “Modernize is a Scam” to charge Contractors UNETHICAL PRICES to gain a Commission!

Bottom Line: the Call was NOT RECORDED as Misty stated because had it been; then she either 1. Refuses to replay the call because it will clear show she said $100 per each WARM TRANSFER 2. Show Fraud because she LIED on the call BUT wrote HIGHER AMOUNT of $200 on the Contract! Hence the REASON why Sonny never returned any calls or emails because HE SAW MISTY WAS WRONG and they would loose INTEGRITY from the public, trying to ROB CONTRACTORS Upfront
In fact, I had to CORRECT Sonny on our Zoom call where his PowerPoint presentations miscalculated the numbers of calls to Profit!
For some reason, these “representative” from Modernize thinks that WE AS CONTRACTORS as some Dumb Manpower who only tends to Operational duties and disregards ADMINISTRATIVE WORK!
So let’s take Misty with Misrepresentation employee of Modernize suggestion and GO TO HOUZZ why:
1. They’re Honest!
2. What they say is What they Do!
3. There’s NO additional charge for “Warm Transfers”
4. There’s a FLAT FEE and they have MORE UNSHARED LEADS to embitter your business!
5. They’re not slick calling you from DIFFERENT telephone numbers so they can count it as a “MISSED CALL” to only BILL you for it like = Modernize! What a SCAM!
Thank Me Later and RUN FROM MODERNIZE!

17 juin 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for bringing your concerns to our attention. We take all feedback seriously and strive to ensure clarity and satisfaction for all our clients.
We are willing to review the recorded call with you to ensure all information was accurately conveyed and the account manager will be reaching out via email to share it with you.

We take these allegations seriously and aim to ensure all clients are fully informed of our terms and services. Please review the Client Insertion order for reference.

Noté 2 sur 5 étoiles

We've been with this company for 4-5…

We've been with this company for 4-5 yrs and since they changed to no account manager you have to talk to whom ever which is 3 guys, we were with the understanding we had one but I got a call from one of the other guys in office & was slightly rude & told me I had to call or e-mail client exprience, well that got us no were after having to many issues with calls & we call them 2-3 times & e-mail numerous times with no calls or e-mails back, & its really frustating that they have gotten this bad because we liked them, but unfortunately they have gone down hill tremendously, we recommend not using them as they do not communicate as they used to, and should. We as company feel sorry for the owners of this company recon they just want your money & dont want to follow up as needed, GOOD LUCK IF YOU CHOOSE TO USE THEM!!!!

10 juin 2024
Avis spontané
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Réponse : Modernize Home Services

We're sorry to hear about your experience and would like to promptly resolve your issue. Our goal is to connect homeowners with home service professionals and we want you to succeed. Please contact us at reviews@modernize.com to allow us to review your information and propose a solution. Thank you.

Noté 1 sur 5 étoiles

Do not use them

Do not use them! I was looking to have my flooring replaced. I completed the project 3 months ago and they are relentlessly calling and calling!! I told them 5 times I do not need their assistance but they still keep calling.

17 juin 2024
Avis spontané
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Réponse : Modernize Home Services

We regret that you received unnecessary calls and will ensure that your number is on our Do Not Call list today. If you provide the telephone number that was called at Reviews@Modernize.com. We apologize for the inconvenience.

Noté 1 sur 5 étoiles

.no it did not help.at all it didn't…

.no it did not help.at all it didn't use the size unit I specified and there was nearly a 20,000 dollar swing in what it may cost

15 juin 2024
Avis spontané
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Réponse : Modernize Home Services

We're sorry this was unhelpful. Our free cost calculators sometimes provide broad estimates because many variables can affect the price of your unit. Cost calculators are intended to be a jumping off point for project planning and it is always necessary to consult with a local contractor to obtain detailed pricing for a given job.

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