Modernize Home Services Avis 1 175

TrustScore 2.5 sur 5

2,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

I wanted a shower tub conversion to a shower. Only that option wasn’t given what I clicked on was going to give me what this should cost instead I have to get a call from somebody. I don’t wanna talk... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This calculator helped me a lot because it helps me decide if sales people are overcharging me. I live alone and I have had a number of folks giving me high estimates.One individual told me to get m... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Your ad pitch sucks us elderly needy folks in fir a possible free renovation of our bathroom. And immediately you want me to tap on what I think of your estimate! You state that you are looking for a... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I don't know which price you are quoting me the $2k something or the 17,k I was under the impression it was advertised as 3k what is this bate & switch. It even shows floors being removed what is that... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Marché en ligne

Écrit par l'entreprise

Modernize is the nation's leading resource for connecting homeowners to contractors in energy efficiency home improvements. Modernize provide's homeowners with the ability to request multiple quotes with the push of a button, instantly book appointments online, directly message contractors through the Modernize app, and much more. Home improvement is all about having the right tools, and we’ve got you covered.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Noté 1 sur 5 étoiles

I just wanted a quote

I just wanted a quote. What I got was some thing like 10 phone calls a whole handful of messages all of which I declined because that’s not what I was asking for. Stay away from this mess Phil Scottsdale.

25 octobre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for sharing your experience, and I apologize for any inconvenience caused. We aim to connect homeowners with local professionals to facilitate project quotes, but we understand that the volume of responses may have been overwhelming. We are committed to respecting preferences, and if you’d like assistance in limiting further contact or refining your inquiry, please reach out to us directly at Reviews@Modernize.com we can also add your number to Do Not Call directly.

Noté 1 sur 5 étoiles

Our company paid $500/week for "active…

Our company paid $500/week for "active leads". Our sales team would get texts and emails with "leads" but never once did an actual customer answer the phone. I sent our account representative four emails asking him to call me back to talk about our contract, he never called. Out of frustration, I cancelled our account. I also emailed their customer service department for more information about our contract and how their system works, they just emailed (still no call) saying I could and get "a customer on the phone every time", for additional fees. Needless to say, the horrific communication from our rep was a pretty huge turn off. I would not use this company, they do not help, or communicate, when you ask for it.

16 octobre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for bringing this to our attention, and we sincerely apologize for the frustration caused by the lack of communication and support. To address this promptly, we kindly ask that you provide us with the name of your company. This will enable us to identify your account and connect you directly with your account manager to discuss any issues and ensure a smoother experience moving forward. We appreciate the opportunity to resolve these concerns and provide the assistance you need.

Noté 5 sur 5 étoiles

I only used the cost estimator for a…

I only used the cost estimator for a house we are looking to busy. It was easy to get an estimate.

15 octobre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your kind words! We're thrilled to hear that you found the cost estimator helpful. We are happy to assist.

Noté 2 sur 5 étoiles

The estimator was very inflexible

The estimator was very inflexible. Bathrooms need many things and have different configurations. The estimator was very limited with options. Did not provide an accurate estimate and di not allow for enough configurations. Never offered flooring options or towel storage and etc. Not very realistic. Waste of time.

14 octobre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. We apologize for any inconvenience caused. To ensure you get accurate pricing and answers to your inquiries, it would be best for one of our contractors to contact you directly. They can provide more options and address your specific needs. If you would like to proceed, just fill out your information through our website Modernize.com.

Noté 1 sur 5 étoiles

Just browse around

It's kind of long I do appreciate your calculator but I took the survey to get the bracelet and I haven't received either one yet I would appreciate it I've taken all your surveys and I think I'm done thank you

9 octobre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. We appreciate you taking the time to complete the surveys. Modernize Home Services specializes in connecting homeowners with contractors to provide estimates for home improvement projects.

If you have any other concerns or questions regarding our services, please feel free to reach out to Reviews@Modernize.com. We appreciate your understanding and value your time.

Noté 5 sur 5 étoiles

Excellent information and very pleased…

Excellent information and very pleased with this product.

3 octobre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your kind words! We're thrilled to hear that you found the information helpful and are pleased with the product. We are happy to assist.

Noté 1 sur 5 étoiles

Meh.

No solid, low pressure leads.

3 octobre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. We understand the importance of receiving solid, low-pressure leads and will consider your input as we work to improve our services. If you have any specific concerns or suggestions, please feel free to reach out to us.

Noté 1 sur 5 étoiles

COMPLETE WASTE OF TIME

Was looking for some basic information via email. Before I even finished browsing moderize.com's website, they were calling me. I had an immediate regret that I even submitted the form. I've been swamped with calls from high pressure salesmen ever since. Tell them you're not interested and they call back the next day. Feels like I'm the target of a bunch of vultures swarming overhead. Will NEVER contact a similar service ever again. Will do it the old fashion way......research a few companies and call a few that pass muster. Modernize.com probably gets a commission from sales brokered through them. That just makes the cost of your project even higher. Sure, the company you hire probably pays them, but they are going to jack their prices up to cover the cost, so you really are paying it. NO MORE CALLS please!

30 septembre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced.

Our goal is to connect homeowners with qualified professionals, but we acknowledge that the volume of calls can sometimes feel overwhelming. Your request to stop further communication will be noted, and we will ensure that no additional calls are made.
To add your number to our Do Not Call (DNC) list, please email your phone number to Reviews@Modernize.com, and we will promptly take care of it.

Noté 5 sur 5 étoiles

Costs and financing

Getting estimates is helpful

2 octobre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback! We're pleased to know that getting estimates has been helpful. We understand that exploring costs and financing options is essential, and we're here to assist you every step of the way.

Noté 5 sur 5 étoiles

honest

talking toa real person

27 septembre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. We’re happy to hear that you valued speaking directly with a real person!

Noté 4 sur 5 étoiles

Got to point

Got to point. Which I like. Medicaid is paying for this.

26 septembre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback! We're glad to hear that you appreciated the straightforward approach. Glad to assist you.

Noté 2 sur 5 étoiles

Price ranges are to broad

Price ranges are to broad
I cannot identify quality of items
I cannot identify designs

25 septembre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. We understand your concerns regarding the price ranges, item quality, and design clarity. Please note that our local contractors provide the most accurate pricing and detailed information, which is why scheduling an appointment is essential. We will take your input into consideration as we strive to improve the transparency of our offerings to better serve your needs.

Noté 5 sur 5 étoiles

Easy and fast way to design andget…

Easy and fast way to design andget estimate in less than 5 minutes

8 septembre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. We're pleased to hear that you found the design and estimation process easy and efficient, taking less than 5 minutes. We appreciate your input and look forward to continuing to provide a seamless experience.

Noté 2 sur 5 étoiles

Took 3 months to get started and now…

Took 3 months to get started and now can't get them to turn on my microinverters for service totally the run around not professional and still not working 😕

6 septembre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for reaching out and sharing your concerns. I apologize for the delays and the inconvenience you’ve experienced with the installation and activation of your microinverters. This is not the level of service we strive to provide, and I understand your frustration. We are committed to resolving this matter promptly, and we appreciate the opportunity to make things right.

Noté 5 sur 5 étoiles

The best in the market

They treat their customers with absolute professionalism and respect. They are honest about their prices as they are right within the market. Couldn't have asked for a anyone to do a better permission and idea search than them! Get yours done as soon as you can! You won't be disappointed at all!

4 septembre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your positive feedback. We are delighted to hear that you had a great experience with our services and found our team to be professional, respectful, and transparent with pricing. Your satisfaction is our priority, and we appreciate your recommendation. We look forward to assisting you with any future needs.

Noté 5 sur 5 étoiles

Simple and effective solution to give…

Simple and effective solution to give you a sense of what your roofing project will cost

3 septembre 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. I’m glad to hear that the estimator was helpful and provided you with the information you needed. We’re always here to assist you.

Noté 1 sur 5 étoiles

not valuable

I just wanted information on "average/typical" roofing costs, not to actually waste someone's time getting a bid for work I'm not ready to do yet. All the website did was collect contact information and it looks like sign up to be contacted by a bunch of un-vetted contractors. Not the people I would choose.

26 août 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. I apologize for any inconvenience you experienced while seeking information on roofing costs. Our goal is to provide helpful and relevant information, and I’m sorry to hear that your experience didn’t meet your expectations.

Your feedback is important to us, and we will use it to enhance our services. If you are still interested in average roofing costs, please inform our contractor so they can assist you. If you prefer not to be contacted, let us know at reviews@modernize.com, and we will promptly add your number to our Do Not Call list. We apologize for any inconvenience this may have caused.

Noté 1 sur 5 étoiles

Wow way spendy

Wow way spendy

21 août 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for your feedback. We understand that pricing is an important consideration, and we strive to provide services that reflect the quality and value we offer.

If you have any other questions or need pricing for other products, please provide your details at Modernize.com so our experts can provide you information as well.

Noté 1 sur 5 étoiles

deceptive ad. does not do what this site advertises.

all these companies are listed with tub/shower
I'm looking to have tub removed and shower stall created with full tile. not the acrylic that looks like tile. if they don't do tile, I'm not interested. your questionnaire starts off with a full bath remodel them gives estimates for tub/shower with acrylic.
don't bother me with this bait and switch tactic.

20 août 2024
Avis spontané
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Réponse : Modernize Home Services

Thank you for bringing this to our attention. I apologize for any confusion or frustration caused by the options presented.

We strive to match our customers with contractors who can meet their specific needs. I understand that you're looking for a contractor to remove your tub and create a fully tiled shower stall, not one with acrylic. I will make sure your preferences are noted. We appreciate your feedback and will work to improve our process to better serve customers like you.

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