Honestly, so very impressed with Modern Living Direct. I didn’t pay for additional postage, and yet my delivery was here before lunch the next day (I ordered around 11am). The item was already discoun... Voir plus
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I bought a built in Avellis gas cooker direct from Modern Living, Bradford. The reviews of the company were very good & reviews on the gas cooker were also very good which inspired me to order from t... Voir plus
Ordered from Modern Living Direct website, the experience was as if one had entered a real life showroom. Michael was courteous, answered my questions so an order could confidently be placed. When... Voir plus
We ordered a radiator along with valves. They only delivered the radiator and upon calling customer service to get them to send new radiator valves we were met with suspicion and adamancy that the val... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Trading for over 25 years, you can trust Yorkshire's leading Independent Kitchen and Bathroom retailer.
Coordonnées de contact
2 Duncombe Way, BD8 9SY, Bradford, Royaume-Uni
- 01274 541236
- sales@modernlivingdirect.co.uk
- modernlivingdirect.co.uk
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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MISSING ITEM - BAD CUSTOMER SERVICE
We ordered a radiator along with valves. They only delivered the radiator and upon calling customer service to get them to send new radiator valves we were met with suspicion and adamancy that the valves were sent. WHY WOULD WE WANT EXTRA VALVES FOR NO REASON????? We had to push to either get them to send us more or refund us, and even on refunding they did not refund the full amount. I would avoid at all costs - if something goes wrong you are going to have to fight for things to be righted.

Réponse de Modernlivingdirect
Very speedy service kept me updated…
Very speedy service kept me updated from ordering to the delivery good price my item was securely packaged in recycling material and was exactly the same as the picture online it's all in and working well very pleased would use this company again everything went smoothly and efficiently
I needed a kitchen sink ASAP
I needed a kitchen sink ASAP. They had the perfect one but I didnt know if their delivery would arrive on time, I asked in the online chat they have on the website and Craig answered quickly that if I were to order in the next 30 min he would personaly make sure it left that day so it would arrive the next day, wich it did. Very happy with the quality of product and very happy with the customer service. Will definitely be buying again.
Excellent service,quick delivery and…
Excellent service,quick delivery and good prices also good price for delivery compare to some others
Delivered quickly and looks good
I order a radiator/towel rail for my new bathroom. It came quickly and looks nice. Hasn’t been fitted yet so can’t comment on performance!
I purchased my double stainless steel…
I purchased my double stainless steel kitchen sink at a reasonable price. The product is brilliant, and I'm really happy with my purchase. The customer service was fantastic, helpful and knowledgeable. I would definitely recommend. Thank you!
Great company
Great company, sanitary wear came very quickly highly recommend
Avoid this company at all costs
Avoid this company at all costs. They are quick to take your money but customer after care is horrendous. I got a wet room from Modern living and got some other things done to my house from them. My family members also got a wet room and kitchen who are also unhappy with them. My wet room started to leak after 4 months of being fitted because they use cheap builders. This company made me call them and beg them so many times to come out and fix the leak. The manager kept telling the builders to fix it the cheapest possible way. Which caused the leak to get worse and it destroyed my living room light which is underneath the wetroom. They took 8 months on a job that should have been done in 1 week. And someone they made me feel they were doing me a favour and that it’s all my fault. I
Have 2 special needs children one child spends time on the carpet so it’s important for me to keep it clean because of the never ending work it was making a lot of mess. And I had to wash my carpets 2 times. This whole situation caused me so much stress and anxiety and the manage wouldn’t replace my led light which because of him got destroyed in the first place. This company are so selfish and do not care what damage they cause. I will never go back to this company ever again.
Ordered the 5 burner gas hob
Ordered the 5 burner gas hob. Quick delivery It arrived next day and was notified when it would be delivered.
Really happy with this it was the only I liked after searching online for hours.
Best bit is it has 2 wok burners really useful in Asian house.
Been using it for 2 months now really pleased.
Great company to deal with
Great company to deal with. Very helpful and knowledgeable staff. Sink and tap exactly as described. Well packaged and delivered promptly.
very fast delivery!
Delivered on time
I used Modernlivingdirect to order parts for a new cooker. The website gave a great price, but didn't have them in stock for immediate delivery. However, I was able to confirm timescales using their online chat, ordering and delivery then went very smoothly. The wait for dispatch was at the lower end of what they had told me to expect, the parts then arrived quickly, were exactly what I had ordered. Good service.
Great quality & efficient postage
It was very good
High quality vinyl flooring at good price
I bought the Concrete Terrazzo Vinyl Click Flooring. It's just been fitted and looks great, much better than a more expensive vinyl floor of bought elsewhere. Quality and price both right, and shipping was quick and arrived on the date expected. Brilliant.
Very nice helpful people on the phone…
Very nice helpful people on the phone and extremely good speedy service.
Would recommend to others and definitely buy from again when I need anything. Go to company with very good service.
Highly recommend first time ordering…
Highly recommend first time ordering from this company and definitely won’t be my last customer service was brilliant I called with my measurements for flooring and the gentleman I spoke to was very helpful ( Michael I think his name was) I also didn’t need my order for 6 weeks which was no problem for them to hold I called when I was ready for flooring and the delivered fast and promptly really pleased 😊
Excellent service
Excellent customer service. Fast delivery. All as described. Definitely will use again
It Was Awesome experience
It Was Awesome experience. I love product. I've bought a hob. And it's make my kichen more beautiful. I must say excellent customer service quick reply.
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