There were some quality issues with the rattan furniture as delivered last week. Have sent photos to Modern Rattan and asked for replacement parts. Sent this to all their contact email addresses and p... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered an outdoor parasol at the end of May 2026 which didnt arrive until the end of June,overdue by a couple of weeks. No communication from the company regarding delay or arrival without signifi... Voir plus
Easy to order and received confirmation straight away. Was advised with delivery date by email. I the day of delivery the driver called and advised that within 30mins they would arrive, placed boxes... Voir plus
Really poor communication, never answer the phone or reply to emails. Our pergola fitted a month ago, Jupiter 4x3. Website says aluminium frame & galvanised louvres.,Fitters said it was defiantly slow... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We offer a huge range of rattan garden furniture, rattan dining sets, rattan corner sets, rattan rain covers and conservatory rattan sets at Great prices and fast delivery. Available online from Modern Rattan.
Coordonnées de contact
Emmanuel Court, Sutton Coldfield , Royaume-Uni
- 0121 517 0621
- sales@modernrattan.co.uk
- modernrattan.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 3 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service from this company
Fantastic service from this company, I ordered wrong product online, was no problem called me within 5 mins of a chat and arranged the right order. Was delivered within a few days, text a delivery slot and they were early. Lovely delivery team too.
Furniture it’s great quality and looks amazing.

Réponse de Modern Rattan
Fabulous. Better than expected. …
The corner suite has received many compliments for its elegant design, soft cushions & pale grey. I LOVE it.

Réponse de Modern Rattan
Hello
Following the response received from modern rattan about my order, I give them five stars for promptness.

Réponse de Modern Rattan
Fantastic company to deal with
Fantastic company to deal with, quality products at a competitive price, good communication.

Réponse de Modern Rattan
Great cover for our garden furniture
Great cover for our garden furniture. Delivery quickly.
It's a great product for the…
It's a great product for the price,delivered on time and carried through to the garden.
Looks great
Looks great . Bought it to go with our garden furniture set to store the cushions from it . Bit disappointed with the dimensions given as they didn’t say internal or external for the measurements which has meant not all of the cushions will fit inside.
The storage bag inside is great as it allows you to keep everything dry.
Good quality highly recommend even if it was a bit expensive in our view.
Goods not arrived
Bought a garden sofa cover on the second of June and nothing. I emailed and nothing, made a call and spoke to a guy who said he would look in to it and respond to my original email and nothing. When I call now all I get is a full answering service and then get cut off.
Update:
I've had a call and they have apologise for not getting back to me sooner but there was issues with the main supplier and the item I ordered, so have refunded me.

Réponse de Modern Rattan
Rattan Garden Furniture
Excellent experience from start to finish, would highly recommend them to family and friends
Good quality
Easy to order, keep up date with progress of order and delivery.
Have used sofa and chairs every day.
Well made and sturdy when using them,but light enough to move around easily.
Easy to adjust reclining back
Seating cushions and back rest cushions are excellent.
Well worth the money.
Good communication re delivery
Good communication re delivery, set as advertised.
After initially putting a 1 star rating…
After initially putting a 1 star rating whilst waiting for my pergola to be delivered,I must admit it is excellent quality and worthy of a 5 star. I was angry because it was my wife’s birthday. I take it back sorry and thankyou

Réponse de Modern Rattan
Modern rattan pergola
Modern rattan pergola
We ordered an aluminum pergola from modern rattan as they were super competitive price wise. They gave a lead time for delivery but as it happened, our landscapers started our job early and after contacting modern rattan to explain, our order arrived far quicker than first advised.
Very very good customer service and a great product.

Réponse de Modern Rattan
Very good response when delivery went wrong
Problems with delivery company they use (I would advise them to change it) but had a very considerate call from the company when things weren't right which was greatly appreciated (Thus the 5 Stars). Product was eventually delivered and is exactly what was required.

Réponse de Modern Rattan
The Christmas nutcracker Norbert
The Christmas nutcracker Norbert, is very well finished and worthy of the price. It has bright lit buttons, and makes an amazing welcome for our Christmas guests at about 3ft tall. Delighted.

Réponse de Modern Rattan
Great value for money product and…
Great value for money product and excellent quality.

Réponse de Modern Rattan
This is hard for me to assess as it was…
This is hard for me to assess as it was sent to a property being refurbished. No poor feedback from builder so must be ok!
Good quality and fitted well.
Good customer service.
Matt was very helpful as we had made a slight error on the order and is trying to rectify the problem at the moment. Thank you Matt.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







