Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
4,2
11 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly recommend investing in a Moduri piece, the delivery is super smooth and fast, the assembly (or lack of) couldn’t be easier, and the couches themselves are very strong and sturdy. They’re also very large! Recommend 💪🏼
We saved for a long time to buy a Moduri sofa, expecting quality to match the price. Instead, delivery took 3 months and when it finally arrived, one module was faulty with heavy wrinkling on the fabric and an uneven surface that never settled.
Customer service confirmed it was a quality defect, yet the final solution was only a small partial refund (20%) and being told to keep ironing the faulty module.
No replacement. No proper repair. Just a DIY workaround for a manufacturing issue.
This handling shows poor quality control and a lack of responsibility for defective products.
The experience was extremely disappointing. Regret it. I would not recommend this brand.
Réponse : Modurihome
Hi Karla,
We’re truly sorry for your experience - this is not the standard we aim to deliver. We take full responsibility for the wrinkled module, and as confirmed earlier, we wanted to either send you a brand-new cover or provide a 100% refund for that part. We’ve tried reaching you to arrange this but unfortunately haven’t received a response yet.
Regarding delivery, 9 out of 10 orders arrive within 3–5 business days. In your case, the delay was caused by a mistake from UPS and unfortunately outside our control - but we completely understand how frustrating that must have been.
We would still love to resolve this properly for you, so please reach out to us at any time - we’re here to help.
Warm regards,
moduri Team ☁️
We are really happy with our modular sofa, really easy to set up as you want.
Very comfortable combined with a really nice design! Highly recommended to buy a sofa from here 🤩
⸻
I absolutely love my Moduri Min sofa. The design is timeless and elegant, and it instantly elevates the entire room. The comfort is exceptional — soft yet supportive — making it perfect for both relaxing evenings and social gatherings. The quality feels premium in every detail, from the fabric to the craftsmanship, and it truly feels like a sofa that will last for years. It’s the perfect balance between style and comfort, and I couldn’t be happier with my choice.
Love the design & how easy they were to receive, when being one man receiver. Smart & Aesthetic!🌞💪🏾🙏🏽
We really love this sofa. It has made our home feel perfect with its minimalist design while still being very practical, especially for our little dog who is used to sitting and sleeping on the sofa. The removable, washable covers are a big plus, making everything easier to maintain and even more beautiful.
We are so happy with this sofa. We got two corner pieces and it gives that minimalistic look to a very affordable price. Love it!
I am extremely satisfied with the Moduri sofa. The delivery was super fast, the assembly was easy, and the sofa feels very sturdy and comfortable. The color is truly beautiful and looks even better in person. I am very happy and satisfied with this modular sofa and would definitely recommend it.
I love the sofa I ordered from Moduri, it’s really comfortable and its perfect for our family because we can change the setup when we need it. The texture is super soft and easy to clean, its light weight so I can move each piece by myself, and my kids have great naps on it. Would 100% recommend
Easy delivery. The sofa is perfect! The fact that the covers are washable makes things so much easier. Plus, stains are super easy to remove and it doesn't soak in. I would definitely recommend it.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
