Molecular You Avis 

37
TrustScore 3.5 sur 5

3,7

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Noté 4 sur 5 étoiles

It was great that the test included a consultation with a medical doctor to discuss the results in the context of my life. I also loved that I was able to get information about by blood lipids, s... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

There were results of lots of biomarkers, but little helpful advice/insight as to why some markers were too high or too low. Given the results, I will have to do my own research to find out why some... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I'm not sure if this service is struggling or what, but it was incredibly difficult to book my appointment (there was only one tech in Vancouver able to do it and she'd never done this blood draw befo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What I like most about this test and guidance is it is proactive instead reactionary. If one waits to test once a problem arises and in some cases could indicate an irreversible condition, your life... Voir plus

À propos de l'entreprise

  1. Programme de bien-être
  2. Service de fitness et nutrition

Écrit par l'entreprise

Molecular You is a platform for staying healthy. We help you spot disease risks early and work out exactly what you can do about them. We offer unparalleled insight into your health through a unique multi-omic blood test, personalized action plan and health coaching support. We cover 26 health areas such as diabetes, Alzheimer's and cardiovascular diseases. Unlike genetic tests, which tell you your disposition, we look at what is happening in your body now so we can provide more actionable insights.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,7

Tous les avis

(37)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Interesting for health nerds

It was great that the test included a consultation with a medical doctor to discuss the results in the context of my life.

I also loved that I was able to get information about by blood lipids, such as ApoB, which is not available through the healthcare system. It was also great to get a consumer-facing report in addition to an Excel document of just the results.

I am skeptical about the utility of some of the biomarkers (e.g. specific amino acids) and wish some of those could have been better explained, since they seem otherwise inactionable.

8 mai 2026
Avis spontané
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Réponse de Molecular You

Hi Silvia,

Thanks so much for the 4-star review! We’re delighted that you enjoyed the doctor consultation, the access to markers like ApoB, and having both report formats.

We also really appreciate your feedback on biomarkers like amino acids. You’re completely right, data should always feel clear and actionable. We're actively working on better explanations for those specific markers to make them more useful.

Thanks again for the great input!

Best,
Molecular You

Noté 4 sur 5 étoiles

Starting Point

There were results of lots of biomarkers, but little helpful advice/insight as to why some markers were too high or too low. Given the results, I will have to do my own research to find out why some things are showing up the way they are.

6 août 2026
Avis spontané
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Réponse de Molecular You

Hi Leah,
Thank you for the 4-star review and for sharing your honest feedback. We strive to make our health data as actionable as possible, so we really appreciate you pointing out where we can improve the depth and clarity of our insights.

Noté 3 sur 5 étoiles

Disappointed

I was expecting some action items in a layman’s language. Didn’t get that. I was excited to receive this report, I’m not sure how useful it is.

7 août 2026
Avis spontané
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Réponse de Molecular You

Hi Bryan,
Thank you for your review. We are sorry to hear that you felt the report was missing clear, layperson-friendly action items. Designing our reports and action plans to be easy to understand and digest in plain language is a priority for us, so we take this experience seriously.

We would greatly appreciate the chance to learn more about where the report fell short for you. If you are open to sharing further details, please reach out to us at support@molecularyou.com. Your feedback will help us ensure our action plans are as straightforward and actionable as intended.

Noté 2 sur 5 étoiles

Shocked this is a business

I'm not sure if this service is struggling or what, but it was incredibly difficult to book my appointment (there was only one tech in Vancouver able to do it and she'd never done this blood draw before) and even though I paid for the consultation with the report, nobody ever followed up. I also purchased for my partner but no one's gotten back to him about his login info. I hope I didn't just waste over a thousand dollars.

15 mai 2026
Avis spontané
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Réponse de Molecular You

Hi Rachel,

Thank you for sharing your experience with us. We are incredibly sorry to hear that your onboarding and booking process fell short of expectations, especially after making such a significant investment in your health.

We take your feedback seriously. Our Customer Success Manager, Alan, has reached out to you via email to prioritize booking your consultation, resolve your partner's login issues immediately, and make this right.

Noté 4 sur 5 étoiles

I’ve done plenty of standard bloodwork…

I’ve done plenty of standard bloodwork over the years, but nothing comes close to the insight Molecular You provides. What sets it apart is the combination of sophisticated biomarker analysis with results that are actually understandable and actionable — each marker comes with a clear explanation and concrete guidance on how to improve it.

The results raised questions and connections I never would have thought to explore with a conventional physician, and gave me a real roadmap for lifestyle adjustments I can make right now. This feels like the future of personalized preventive health — proactive rather than reactive, and grounded in real data.

If you’re serious about understanding what’s actually happening inside your body, Molecular You is absolutely worth it. Highly recommend.

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Comprehensive / User friendly blood testing

From the outset, the process of sending my blood panel to the team was incredibly straightforward. Shortly after booking and submitting my details, I received a testing kit by mail. The only requirement from there was to take the kit to my local clinic for the blood draw.

Throughout the process, I received timely updates when the laboratory had received my samples, when they were ready for analysis, and again once the results were available for review.

The report itself was particularly impressive. Molecular U demonstrate a strong level of expertise in their biomarker analysis, with a comprehensive approach that appears to cover all key areas. The online patient portal is well designed, allowing results to be viewed across clearly defined categories that break down complex scientific information into highly digestible sections.

For any biomarkers that fall outside of the optimal range, the team provides evidence-based recommendations supported by scientific literature, which adds significant value. Finally, the ability to easily download and forward the report as a PDF to my family physician was a notable and appreciated feature.

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The results are in depth and gave lots…

The results are in depth and gave lots details. I am normally pretty active, but with the results I realise that I gotta control myself to intake less saturated fat.

It would be great if it can get more explanation with each biometric data in the future

28 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I am happy taking a proactive step.

What I like most about this test and guidance is it is proactive instead reactionary. If one waits to test once a problem arises and in some cases could indicate an irreversible condition, your life may be cut short due to ignorance.
Process was simple and company responsive at each step.

17 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Disappointing experience

From my perspective, this was a waste of $1,000. Lots of issues:
1. Right out of the gate the report states that this is a health assessment and not a diagnostic test! Clearly I misunderstood what I had signed up for.
2. My dietary and liver health were rated high risk with no explanation of what the risks are and what corrective action I should take.
3. Despite my liver health being high risk my risk of liver disease was rated low. No explanation of this apparent contradiction.
4. My heart attack risk was rated low but the narrative stated that my blood is showing patterns similar to individuals who eventually experience heart attacks. Again no explanation of the apparent contradiction.
5. My gout risk was rated low but the narrative stated that my uric acid blood levels are as high as in people with gout. Again no explanation of the apparent contradiction.
6. Hypertension was rated low risk even though I have suffered from hypertension for years. Their explanation for this was that their test did not capture this risk accurately.
Given the above apparent contradictions, I am questioning the accuracy of all of the results.
So, given all this, I honestly don’t know what benefit I gained.
Final nail in this coffin was my doctor dismissing the results as of little value to her in my health care.
So for me, no value gained for $1,000. The action plan was very generic…eat less red and more white meat, reduce alcohol, eat more nuts, seeds and leafy greens, more aerobic and resistance exercising. Probably applies to 90% of the population,
Overall, I am very disappointed in the report and really can’t do much with it. I realize other customers had more positive outcomes and I envy their experience. I found the follow up counselling was again standard fare and of little value to me.

24 juillet 2024
Avis spontané
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Réponse de Molecular You

Hi John. We appreciate you taking the time to share your feedback. We’re sorry you had this experience and would love the opportunity to make things right. Please reach out to us at support@molecularyou.com so we can assist you further.

Many thanks and we look forward to hearing from you soon.

Many thanks,
Molecular You team

Noté 5 sur 5 étoiles

Polite, professional and punctual.

They were very professional and responded to all my emails and calls right away, always having the answers i needed.

14 juin 2023
Avis spontané
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Réponse de Molecular You

Hi Sean,

Thanks for taking the time to share this amazing feedback!

Regards,
Molecular You

Noté 5 sur 5 étoiles

This has been my second round of…

This has been my second round of testing and again I'm totally impressed with the communications and the services and the details provided that may be a sign of a disease or condition...so I can make changes in a positive manner.

I have recommended this to loved ones and friends.

2 mars 2023
Avis spontané
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Réponse de Molecular You

Hi Hedy,

We're so happy to hear that you've gone ahead and done a 2nd round with us! It's great to know that our product and service has been able to help you make positive changes in your life.

Many thanks for your recommendation!

Best,
Molecular You

Noté 5 sur 5 étoiles

Highly recommend it!

Awesome service! The report gives a lot of very helpful info about your health and it’s motivating to see improvements over time. I appreciate the diet & exercise recommendations too. Highly recommend!

19 avril 2023
Avis spontané
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Réponse de Molecular You

Hi Angela,

Thank you very much for taking the time to share your 5-star review with us!

We're delighted to hear that you find our product to be helpful. Your recommendation to others is highly appreciated!

Best,
Molecular You

Noté 4 sur 5 étoiles

I believe this is the future in how we…

I believe this is the future in how we can manage our health and prevent disease and illness within the body. I loved the breakdown of the nutritional deficiency in the app. As someone who is proactive with my health I went right to the health food store and started changing my diet and incorporating vitamins and minerals necessary to prevent disease. I did try to submit the supplements I’m taking but the app didn’t recognize any of them. So I left it blank. Also, there was a few things diseases I was susceptible to but had no solution. I would like to know more about the preventative measures to avoid things like Alzheimer’s.

13 mars 2023
Avis spontané
Noté 4 sur 5 étoiles

Simple blood collection with detailed health report

Simple blood collection service and very detailed overall health report, along with suggestions for dietary/lifestyle changes. I really appreciated the scope of health risks they covered - heart attack, fatty liver, diabetes, immune system, plaque build up. It was a comfort where good and a call to action (with suggestions if changes) where it was becoming a risk.

17 janvier 2023
Avis spontané
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Réponse de Molecular You

Hi Jon,

Thank you so much for taking a moment to share your thoughts with us! If there's anything else we can do to improve your 4-star experience and turn it into a 5-star one, please do not hesitate to let us know.

You can email us at support@molecularyou.com!

Many thanks,
Molecular You

Noté 5 sur 5 étoiles

straightforward and easy process

straightforward and easy process
comprehensive results

6 août 2022
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Réponse de Molecular You

Hi Marina,

Thank you so much for your review! We're glad that the process has been straight-forward and results have been helpful.

Many thanks,
Molecular You

Noté 5 sur 5 étoiles

Excellent information and a great way…

Excellent information and a great way to plan for your health future

6 février 2023
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Réponse de Molecular You

Hi Gregory,

Many thanks for your review! We're happy to know that we've been helpful in planning a healthy future!

Kind regards,
Molecular You

Noté 5 sur 5 étoiles

Great customer service

Great customer service, Very professional, knowledgeable and helpful staff. I was very impressed with the depth and quality of the information I received and have made several changes to my health regimen as a result. I am awaiting my second test and am looking forward to seeing what the changes are.

6 février 2023
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Réponse de Molecular You

Hi Sheila,

Thank you very much for taking the time to share this amazing 5-star review! We're excited to learn that Molecular You has been helpful in your health regimen.

If you have questions or require any assistance, please do not hesitate to get in touch with us!

Many thanks,
Molecular You

Noté 5 sur 5 étoiles

Pleasant, friendly, helpful and calm

Pleasant and calm environment. Staff were friendly and helpful.

6 février 2023
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Réponse de Molecular You

Hi Susan,

Many thanks for taking the time to share your positive thoughts on Molecular You! We're glad to hear that your experience has been a pleasant one so far.

If you have questions or require further assistance, please do not hesitate to get in touch! You can email us at support@molecularyou.com.

Kind regards,
Molecular You

Noté 5 sur 5 étoiles

Innovative way to good health

Very satisfied with the results. I had a great experience with the whole process and very grateful that my feedback was valued.

6 février 2023
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Réponse de Molecular You

Hi Caroline,

Thank you very much for your feedback and for taking a moment to provide us with your 5-star rating!

We're thrilled to know that you're happy with the experience so far.

If there's anything else that we can assist you with, please do not hesitate to get back in touch!

Kind regards,
Molecular You

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