Asda Money Avis 

10 639
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

fast efficient service, always professional on deliveries plus get to hear the tales of customers living at the top of flats who decide not to be in on delivery slots - feel for the drivers, especiall... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always use asda for my travel insurance. There competitively priced and the web site is easy to use. Should you need to contact them direct the customer collegues are always friendly and helpful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Eary to apply using the app also it great you can see & know your balance what you need to pay ie min payment or pay in full

Noté 3 sur 5 étoiles

Look at simplifying Cancelling of auto renew travel insurance You have to email or phone ! Why? We place order online - why can’t we cancel on line.

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(10 639)

1 836 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Card never arrived.

Interest rate was not as it been told

28 mai 2026
Logo de Asda Money

Réponse de Asda Money

Hi There,

Thank you for taking the time to leave your review and share your feedback.

We are sorry to hear that your experience did not meet your expectations. We understand your concerns and we have now reached out to you directly through the in-app Messaging Centre to address your concerns.

You can find our message under the More tab > Help.

Thank you again for sharing your feedback.

Thank you,
Natalie D.

Noté 1 sur 5 étoiles

Don't waste your time flashing your…

Don't waste your time flashing your asda rewards card it doesn't even register it but then again does not surprise me of Asda as I actually worked there as they took over co-op and their technology is absolutely rubbish they even use to short change their staff wages the worst company I have ever worked for so glad I left

3 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

WHATEVER YOU DO PLEASE PLEASE DON'T USE…

WHATEVER YOU DO PLEASE PLEASE DON'T USE THE ASDA HOME SHOPPING, I'VE HAD AN HORRENDOUS EXPERIENCE WITH THEM WHICH WAS ALL DOWN TO THEM, THEY CANCELLED MY ORDER DUE TO A DELIVERY VAN BEING OFF THE ROAD YET CHARGED ME FOR AN ORDER THAT THEY NEVER DELIVERED AND IT'S TAKING ME FOREVER TO GET MY REFUND, £300.
I SUGGEST USING A REPUTABLE COMPANY SUCH AS TESCO OR SAINSBURYS TO PREVENT THE TROUBLE THAT I HAVE HAD!

1 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

My card was hacked/cloned

My card was hacked/cloned! It was used in shops 2 hundred miles away, and they spent over £200. The card was blocked at asdas end and I froze it… 5/6 weeks later I’ve not heard anything from Asda! I’ve email, phoned etc, but they cut me off after saying it’s being dealt with. Probably the worst card company I’ve ever dealt with!

30 avril 2026
Avis spontané
Logo de Asda Money

Réponse de Asda Money

Hi Jayne,

Thank you for taking the time to leave us a review, we are sorry to hear about this. We did try reaching out, but unfortunately, we were unsuccessful. If you wish to discuss this further, please don’t hesitate to reach out through our in-app messaging centre. We are available Monday to Friday, from 9 AM to 5 PM, and will be happy to assist you.

Thank you,
Natalie D.

Noté 1 sur 5 étoiles

Discrimination

Got married. Notified Asda credit card of changed name. They deactivated my card until the new one arrives! Only company to do so. Better cards such as HSBC and Barclaycard allow you to continue using until new one arrives. Voting with my feet

3 juin 2026
Avis spontané
Logo de Asda Money

Réponse de Asda Money

Hi Annabel,

Thank you for taking the time to leave your review and share your feedback.

We are sorry to hear that your experience did not meet your expectations. We understand your concerns and we have now reached out to you directly through the in-app Messaging Centre to discuss this further.

You can find our message under the More tab > Help.

Thank you again for sharing your experience.

Thank you,
Natalie D.

Noté 5 sur 5 étoiles

Overall great experience.

Easy access for applying, but still keeps you mindful of what you are applying for, obviously credit. But keeps you to a manageable limit. Clear simple to follow directions for direct debits etc, paying more than minimum payment, and what may happen if you can’t. And what to do should you need it.
Thank you.

20 mai 2026
Logo de Asda Money

Réponse de Asda Money

💚

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, very helpful, would recommend

26 mai 2026
Logo de Asda Money

Réponse de Asda Money

Hi Sue,

Thank you for taking the time to leave a review. We are glad to hear that the staff were friendly and helpful. We are so glad that you would recommend us.

Best Wishes,
Grace

Noté 4 sur 5 étoiles

Was easy to use but many questions for…

Was easy to use but many questions for the holiday insurance were repetitive

27 mai 2026
Logo de Asda Money

Réponse de Asda Money

Hi Rob,

Thank you for taking the time to leave a review. We are glad that the services were easy to use. We are disappointed to hear about the repetition of questions and will look into this matter.

Best Wishes,
Grace

Noté 5 sur 5 étoiles

The phone was answered promptly and I…

The phone was answered promptly and I was helped every step of the way to renew my annual holiday insurance.

26 mai 2026
Logo de Asda Money

Réponse de Asda Money

Hi Linda,

Thank you for taking the time to leave a review. We are glad to hear that the team managed to help you through the process and that the phone was answered promptly. Thank you for your continuous trust in our services.

Best Wishes,
Grace

Noté 5 sur 5 étoiles

Quick and easy renewal of existing…

Quick and easy renewal of existing policy, with very competitive price. Great service and documents sent via email.

15 mai 2026
Logo de Asda Money

Réponse de Asda Money

Hi Alison,

Thank you for taking the time to leave a review. We are glad to hear that your renewal was quick and easy and that you were helped through the process. Thank you for your continued trust in our services.

Best Wishes,
Grace

Noté 5 sur 5 étoiles

Friendly

Friendly, knowledgeable and very helpful staff

26 mai 2026
Logo de Asda Money

Réponse de Asda Money

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the team were friendly, knowledgeable and helpful. Thank you for your positive feedback!

Best Wishes,
Grace

Noté 5 sur 5 étoiles

It works

It works, it's easy to see how much and where I have spent the money. Excellent.

25 mai 2026
Logo de Asda Money

Réponse de Asda Money

💚

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus