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Fashion Clothing Brand
Van lennephof 28, 5343 JE, Oss, Pays-Bas
3,3
9 avis
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I ordered 3 products from them and the quality is great unlike other stores. The shipping is quite Longer than usual but that's okay coz Their customer service give me update constantly..
Absolutely disgusting – avoid this website!
The quality of the clothes I received was extremely poor and, in my opinion, completely unwearable. The products certainly did not match what was advertised.
What made matters worse was discovering that I had to pay the return postage to China. This ended up being extremely expensive and very frustrating.
Overall, I feel completely misled by my purchase and would strongly advise others to stay away from this website. In my experience, it was a huge waste of money and a very disappointing customer service experience.
Think very carefully before ordering!!!
))))Scammer alert((((
Check reviews on trust pilot for a clothing company "Montanello", it has very bad reviews and is marked as a scam site! montcliffe and montanello are linked businesses! Google them for yourself, you will see!
Do not buy goods from Montcliffe, its a scam!!!!!!!
Purchased some shoes, still not arrived, no comms from the seller. I have just checked a bit further, it seems a previous trading name was ‘montenello’ this company has terrible reviews and is widely regarded as a scam!!
I’m sick of these scammers taking the piss out of us!!
AVOID AVOID AVOID!!!!!!
I found the collection easy to browse and enjoyed seeing the different styles. There are some genuinely nice options for everyday dressing.
Very disappointing experience with Montcliffe.
I ordered a specific pair of beige loafers shown on their website. What arrived was a completely different design – most noticeably, the shoes I ordered had a traditional thin sole and low heel, while the shoes I received have a thick white sole. The shoes also arrived badly misshapen/damaged.
I contacted Montcliffe, provided photographic evidence and asked for a full refund and prepaid return label. Instead, I was told that I would need to pay the international return shipping costs myself or accept a 100% gift card and keep the shoes.
What makes this particularly frustrating is that Montcliffe’s own published returns policy states that customer-paid return shipping applies to normal returns such as change of mind, fit or preference, while if an item arrives damaged, defective or incorrect, they will cover reasonable return shipping costs or provide another suitable solution.
I don’t consider a gift card a suitable solution when I didn’t receive the product I actually ordered. I simply want to return the incorrect and damaged goods without being financially disadvantaged and receive my money back to my original payment method.
I have now had to raise the matter through PayPal.
Based on my experience, I would be very cautious about ordering from Montcliffe, particularly because their return facility is in China.
I like that the styles are fashionable without looking too complicated. They seem easy to incorporate into an everyday wardrobe.
Ordered a linen button-up shirt and a pair of trousers from Montcliffe. The fabric quality and fit are actually really nice true to size and comfortable to wear. My only slight complaint is that standard delivery took a few extra days to arrive in the UK. Overall, very satisfied with the clothes and will likely order again!
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