Mood Essential Oils Avis 

493
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Unfortunately I had a bad experience with this brand I placed an order from Spain, and on top of having to pay customs duties I also received the package damaged with missing items. Upon contacting... Voir plus

Noté 5 sur 5 étoiles

Andy is a really great guy, very helpful, informative and makes the whole experience pleasant. He is very approachable and the shop is very well laid out making finding what you want easy. The essenti... Voir plus

Noté 5 sur 5 étoiles

Delivery received really quickly! Easy to use website. The essential oil blends are amazing, such strong scent, I've become a little obsessive with the Inner Strength blend, everywhere in my house no... Voir plus

Noté 5 sur 5 étoiles

I've been buying base & carrier oils from Mood Essential Oils directly on their website for 4 years. I'll continue to be a returning customer because their oils are good quality & good price. I've fou... Voir plus

À propos de l'entreprise

  1. Magasin d'aromathérapie
  2. Fournisseur d'arômes et de parfums

Écrit par l'entreprise

At Mood Essential Oils, we’re passionate about creating high-quality, affordable aromatherapy products that bring genuine joy and support to everyday life. Whether you’re new to essential oils or a long-time enthusiast, we believe in making aromatherapy simple, honest, and accessible to everyone. We're a small, independent UK business with a big heart. Every oil we sell is selected with care, and our growing collection includes everything from well-known favourites like Lavender and Peppermint to expertly crafted blends for mood support, seasonal relief, and emotional balance. We even offer a Mood Monthly Blend – a unique creation released each month for our loyal community. What sets us apart is our personal approach. We don’t just sell oils – we use them, talk about them, and create new blends based on what our customers need. Whether you visit us in-store in Atherton or shop online, you’ll always receive friendly, honest service and quality you can trust. We’re proud to be building a community around wellbeing and connection, and every order – big or small – helps keep our dream alive. Thank you for supporting a small business that truly cares.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

493 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(493)

21 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Better bottles needed for shipping

Very nice essential oils, but they need to get much more spill resistant bottles or a different way to ship. The bottles arrived in a jiffy bag inside a box, and the inside of the jiffy bag was very pungent as 10 to 20% of each bottle leaked inside it even though the bottles were shut.

23 décembre 2022
Noté 5 sur 5 étoiles

A very satisfied customer

The products are good quality and value for money. They are very helpful with any problems you might have. The deliveries are always on time and put in a safe place if I am not home. The staff are very friendly and will help with anything.

7 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Love your oils

Love your oils, they are amazing! Although havnt been able to order in a while as ive noticed you cannot buy through clear pay anymore? I use clear pay quite regularly easier for me to spread the cost.

6 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, extremely helpful. I have tried a few different companies for essential oils and mood essential oils are by far the best. They work perfectly within my candles and my customers love them.
Highly recommend trying them.
I can’t wait to order more samples to try for my next blends, very happy.

8 octobre 2022
Noté 4 sur 5 étoiles

Very Good

Bought some elephant pants. Really super quick delivery and they seem good quality. They did smell of Essential Oils (a nice smell) but no issue as once washed where fine. Would shop here again

1 septembre 2022
Noté 5 sur 5 étoiles

Artificial flower display

Our flower display was even better than expected. Good quality and a very good price. All good. Delivery was quick. A thoroughly good experience and would definitely use again and recommend to family and friends.

5 septembre 2022
Noté 1 sur 5 étoiles

Bad communication no delivery guarentee

I have tried contacting the company via fb messenger aswell as a few emails to no response.
I paid for a quicker delivery but my order was sent via the free delivery option which I am still waiting for.
Aswell as being late I have no idea if it will show up because they cant communicate.
So I have paid for a service I have not recieved.
That's the 4th email sent.
Facebook message was read and ignored.

7 septembre 2022
Avis spontané
Logo de Mood Essential Oils

Réponse de Mood Essential Oils

Hello Sophie, Thanks for your feedback. I cannot see any outstanding messages on Facebook. Please email the customer service team on cs@mood-group.co.uk with your order number and we will look into everything for you.

Regards
Mood

*** UPDATE *** - Sophie provided me with her email address, we have never received an email from that email address, i found the order on the system from 04-09-22, was deliveried on 07-09-22.

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