Bought a Swifty one e scooter from this company. It was advertised as being “refurbished/ex demonstration” but obviously hasn’t been checked as yet the battery is completely dead. Put in a service req... Voir plus
L'entreprise a répondu
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Bought a Swifty one e scooter from this company. It was advertised as being “refurbished/ex demonstration” but obviously hasn’t been checked as yet the battery is completely dead. Put in a service req... Voir plus
L'entreprise a répondu
My Jeep 2xe Camou Electric Scooter is outstanding. Super fast delivery. I even forgot to put my door number down, so I emailed customer service and was sorted out straight away. But like I said abso... Voir plus
Active scooter large wheel scooter. Great quality delivery when promised, had now for 10 months over 1700km no problem ,battery life is now starting to drop, but used everyday for work 8km round trip... Voir plus
Best service by customer even your product js fault too immediate assist and next day pick up and drop of your escooter. No extra charges all covered in warranty. Customer service is top notch. W... Voir plus
Moov Electric is an online retailer selling high end e-scooters and e-bikes
Currock Road Retail Park , Ca2 4as, Carlisle , Royaume-Uni
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A répondu à 50 % de ses avis négatifs
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Unfortunately, I also had issues with my order and have since returned which is disappointing, but customer care within Moov has left me satisfied, even though I have no product lol. Very transparent and quick, and still would recommend giving the company a chance.
In the beginning i didn’t believe the company and its product coz previously i faced some issues with some other online sites. But after ordering from this site, delivery went very well and the customer service is top notch i say. They’re very helpful and quick as well. I would suggest you to look forward if you wanna order from this site.
Original item appeared to be a repaired scooter not just a class d. It worked intermittently for about 50m then no more drive. Moov sent out a replacement at no cost as soon as the old one had been collected and received. My son is happy with the replacement and the only trouble with it was the charge socket is lose. I hope they can be more careful of what they send out in future.

Réponse de Moov Electric
I purchased a Jeep e-scooter at the end of May, and after just 30 days, it developed a fault. It’s now September, and despite two repair attempts, the e-scooter is still not working. To make matters worse, it was returned with a damaged display. When I sent it back for evaluation, I was given a quote to repair the display, along with a claim that 12 mph is the normal maximum speed for this model based on a comparison with another scooter at the repair center.
Fortunately, I had taken pictures before sending it in, which clearly show that the display was undamaged and that the scooter’s max speed is 15 mph, as specified by all sellers and Jeep’s official mobility website.
This has been an awful experience, and it seems the only way to get my money back is to take legal action. I strongly recommend avoiding any e-scooters from Jeep, Ducati, or other car and motorbike brands.

Réponse de Moov Electric
What a great company !
I ordered Aprilia scooter for my son which was over half of the retail price.
I was a little sceptical at first as to how cheap it was and wondered why.
After a little research into the company I thought I could trust it so I ordered the scooter.
The delivery was so fast.
So much so I had to get then to drop it at the depot for me to collect as I never imagined it to come the very next day after I ordered it.
The depot was 2 mins from my house so that also added to the ease of purchase.
Took 2 mins to set the scooter up and get it moving.
The quality of the build of great ,feels very sturdy and the acceleration is great to.
My son is over the moon with it.
Thanks again
Delivered in under 24h. Brilliant price & easy apple payment online. Although product untested, I’m sure my son will be extremely happy with his birthday present.
Let’s hope the after care if needed is just as brilliant.
Very fast dispatch time, received item next day very well packaged.
To start with the delivery was excellent. Only took 2 days delivery to get to me in aberdeen it was also free! I had an issue with the new scooter though but the customer service to rectify the issue was fantastic!. It ended up being a faulty charger. they sent out a replacement without hesitation.
I would definitely recommend this company!
Quick turnaround and delivery, great after sale
Support , good selection of scooters
It's the best scooter you can buy, lasts ages, looks amazing and the features are brilliant.
I couldn’t really ride it the front tire was already abut flat when it came and then the front tire popped and I fell

Réponse de Moov Electric
I'm really chuffed with my scooter I'm that chuffed I'm thinking of upgrading
Received my scooter on time in good top condition, communication via email was great defo recommend MOOVE if you are looking for a scooter
After a week a scooter faulted, staff particularly Rebecca from service was extremely polite and understanding and replaced the scooter the next day no problem. Would highly recommend.
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